Nursing homes › Tennessee › Heritage Center, the
1026 Mcfarland Street, Morristown, TN 37814 · 4235815100 · 197 certified beds
Per CMS filings, this facility is affiliated with Life Care Centers of America, a group operating 194 facilities in 26 states. Group record: average rating 3.4/5, 14 abuse citation icons, 3 facilities on the Special Focus list, $3,697,816 in federal fines. This facility rates below its group average (3.4/5).
Total nurse staffing: 3.64 (Tennessee median: 3.64). RN hours: 0.65. Weekend total: 3.08. Nursing staff turnover: 37%.
All-time on record: 20 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-06-04 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Health | corrected 2025-06-30 |
| 2025-06-04 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-06-30 |
| 2025-06-04 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-06-30 |
| 2025-06-04 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2025-06-30 |
| 2025-06-04 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Health | corrected 2025-06-30 |
| 2025-06-04 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D | Health | corrected 2025-06-30 |
| 2025-06-04 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-06-30 |
| 2025-06-04 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-06-30 |
| 2024-02-28 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-04-05 |
| 2024-02-28 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2024-04-05 |
| 2024-02-28 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-04-05 |
| 2024-02-28 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-04-05 |
| 2024-02-28 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2024-04-05 |
| 2024-02-28 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2024-04-05 |
| 2024-02-28 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-04-05 |
| 2024-02-28 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-04-05 |
| 2024-02-28 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Health | corrected 2024-04-05 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PRESTON, FORREST | Direct Ownership Interest | Individual | NOT APPLICABLE | since 01/06/1976 |
| FARMER, ELIZABETH | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 04/01/2024 |
| PARTON, DARLA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 09/15/2004 |
| SOLOMON, JENNIFER | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/01/2019 |
| FLETCHER, TODD | Corporate Director | Individual | NOT APPLICABLE | since 05/01/2021 |
| LAY, LISA | Corporate Director | Individual | NOT APPLICABLE | since 04/24/2017 |
| PRESTON, FORREST | Corporate Director | Individual | NOT APPLICABLE | since 01/06/1976 |
| SWANKER, RICHARD | Corporate Director | Individual | NOT APPLICABLE | since 01/01/2022 |
| ZIEGLER, JAMES | Corporate Director | Individual | NOT APPLICABLE | since 09/18/2001 |
| CROSS, CINDY | Corporate Officer | Individual | NOT APPLICABLE | since 04/21/1994 |
| FLETCHER, TODD | Corporate Officer | Individual | NOT APPLICABLE | since 11/02/2020 |
| HENRY, TERRY | Corporate Officer | Individual | NOT APPLICABLE | since 08/16/1999 |
| LAY, LISA | Corporate Officer | Individual | NOT APPLICABLE | since 02/09/2018 |
| PRESTON, FORREST | Corporate Officer | Individual | NOT APPLICABLE | since 01/06/1976 |
| SWANKER, RICHARD | Corporate Officer | Individual | NOT APPLICABLE | since 04/01/2011 |
| THURMOND, JOAN | Corporate Officer | Individual | NOT APPLICABLE | since 09/22/2000 |
| ZIEGLER, JAMES | Corporate Officer | Individual | NOT APPLICABLE | since 08/16/1999 |
| LIFE CARE CENTERS OF AMERICA, INC. | Operational/Managerial Control | Organization | NOT APPLICABLE | since 04/01/1994 |
| FARMER, ELIZABETH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/2024 |
| FLETCHER, TODD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2021 |
| LAY, LISA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/24/2017 |
| PARTON, DARLA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/15/2004 |
| PRESTON, AUBREY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/27/2024 |
| PRESTON, FORREST | Operational/Managerial Control | Individual | NOT APPLICABLE | since 04/01/1994 |
| SOLOMON, JENNIFER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2019 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 445215. Corrections: data@carerecords.org.