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Baystate Home Health

Home health agency in W Springfield, Massachusetts · CCN 227011

Contact and basics

  • Address30 Capital Drive, Ste a
    W Springfield, MA 01089
  • Phone(413) 798-6411
  • CMS certification number227011
  • Ownership typePROPRIETARY
  • Medicare-certified since07/01/1966

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Same-type reference in MA

Quality of patient care: this provider 3/5; median among 122 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Baystate Home Health

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • Ask how the published quality of patient care relates to the reporting period and what has changed since then. Ratings for different kinds of care should not be compared.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

CMS star ratings

★★★☆☆ 3/5 quality of patient care

★★★★☆ 4/5 patient survey summary

Quality of patient care is computed from clinical measures; the survey rating comes from the HHCAHPS patient survey. Agencies with too few episodes or responses are not rated.

Quality measures

MeasureThis agency
Started care in a timely manner98.1%
Patients improved at walking or moving85.1%
Patients improved at getting in and out of bed86.7%
Patients improved at bathing88.0%
Patients whose breathing improved90.4%
Patients improved at taking medicines correctly82.0%
New or worsened pressure ulcers0.4%
Falls with major injury0.5%
Discharge function score80.4%
Discharge to community (risk-standardized)92.2%
Potentially preventable readmissions (risk-standardized)4.0%
Potentially preventable hospitalizations (risk-standardized)10.0%
Medicare spending per episode vs national0.95

Rates are as published by CMS for this agency's reporting period. A dash means CMS did not report the measure for this agency.

Services offered

  • Nursing care
  • Physical therapy
  • Occupational therapy
  • Speech pathology
  • Medical social services
  • Home health aide

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

OwnerRoleShareAssociated sinceCMS type flags
BAYSTATE ADMINISTRATIVE SERVICES, INC.OPERATIONAL/MANAGERIAL CONTROL—3/6/1996—
BAYSTATE HEALTH, INC5% OR GREATER DIRECT OWNERSHIP INTEREST100%3/6/1996—
BAYSTATE HEALTH, INCOPERATIONAL/MANAGERIAL CONTROL—3/6/1996—
VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND, INCOPERATIONAL/MANAGERIAL CONTROL0%3/6/1996—
AKINYELE LOVELACECORPORATE DIRECTOR—1/1/2020—
ANTONIO DOS-SANTOSCORPORATE DIRECTOR—1/1/2023—
CHARLOTTE MCLEODCORPORATE DIRECTOR—6/24/2024—
CHARLOTTE MCLEODW-2 MANAGING EMPLOYEE—11/22/2024—
CHARLOTTE MCLEODOPERATIONAL/MANAGERIAL CONTROL—6/24/2024—
CLAUDIA COPLEINCORPORATE DIRECTOR—1/1/2017—
COLLEEN HOLMESCORPORATE OFFICER—1/1/2023—
COLLEEN HOLMESCORPORATE DIRECTOR—1/1/2017—
DENISE JORDANCORPORATE DIRECTOR—1/1/2020—
HARRIET DEVERRYCORPORATE OFFICER0%1/1/2021—
HARRIET DEVERRYCORPORATE DIRECTOR—7/1/2015—
IRENE RODRIGUEZ-MARTINCORPORATE DIRECTOR—1/1/2018—
JENNIFER MANGOW-2 MANAGING EMPLOYEE—11/22/2024—
JULIE QUINKCORPORATE DIRECTOR—1/1/2024—
KRISTIN DELANEYCORPORATE OFFICER—2/9/2009—
LINDA THOMPSONCORPORATE DIRECTOR—1/1/2023—
MADELINE LANDRAUCORPORATE DIRECTOR—1/1/2024—
MARIA GONCALVESCORPORATE DIRECTOR—1/18/2018—
MARK O'CONNELLCORPORATE DIRECTOR—1/1/2023—
NANCY REMILLARDCORPORATE OFFICER—11/13/2018—
NICOLAS JABBOURCORPORATE DIRECTOR—1/1/2024—
PAUL PICKNELLYCORPORATE DIRECTOR—1/1/2020—
PETER BANKOCORPORATE DIRECTOR—6/3/2024—
RAYMOND MCCARTHYCORPORATE OFFICER—3/1/2020—
RICHARD BOSSIECORPORATE DIRECTOR—1/1/2022—
ROBERT BACONCORPORATE DIRECTOR—7/1/2015—
RUTH CONSTANTINECORPORATE DIRECTOR—2/8/2022—
SARA ROURKECORPORATE DIRECTOR—1/1/2022—
WILLIAM WEBBERCORPORATE DIRECTOR—1/1/2017—

Source: CMS Home Health Agency All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other home health agencies in W Springfield

All home health agencies in Massachusetts →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Baystate Home Health — home health agency records, W Springfield, MA." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 227011. https://carerecords.org/home-health/massachusetts/baystate-home-health-w-springfield/