Home Health › Massachusetts › W Springfield
Home health agency in W Springfield, Massachusetts · CCN 227011
★★★☆☆ 3/5 quality of patient care
★★★★☆ 4/5 patient survey summary
Quality of patient care is computed from clinical measures; the survey rating comes from the HHCAHPS patient survey. Agencies with too few episodes or responses are not rated.
| Measure | This agency | |
|---|---|---|
| Started care in a timely manner | 98.1% | |
| Patients improved at walking or moving | 85.1% | |
| Patients improved at getting in and out of bed | 86.7% | |
| Patients improved at bathing | 88.0% | |
| Patients whose breathing improved | 90.4% | |
| Patients improved at taking medicines correctly | 82.0% | |
| New or worsened pressure ulcers | 0.4% | |
| Falls with major injury | 0.5% | |
| Discharge function score | 80.4% | |
| Discharge to community (risk-standardized) | 92.2% | |
| Potentially preventable readmissions (risk-standardized) | 4.0% | |
| Potentially preventable hospitalizations (risk-standardized) | 10.0% | |
| Medicare spending per episode vs national | 0.95 |
Rates are as published by CMS for this agency's reporting period. A dash means CMS did not report the measure for this agency.
| Owner | Role | Share | Associated since | CMS type flags |
|---|---|---|---|---|
| BAYSTATE ADMINISTRATIVE SERVICES, INC. | OPERATIONAL/MANAGERIAL CONTROL | — | 3/6/1996 | — |
| BAYSTATE HEALTH, INC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 3/6/1996 | — |
| BAYSTATE HEALTH, INC | OPERATIONAL/MANAGERIAL CONTROL | — | 3/6/1996 | — |
| VISITING NURSE ASSOCIATION AND HOSPICE OF WESTERN NEW ENGLAND, INC | OPERATIONAL/MANAGERIAL CONTROL | 0% | 3/6/1996 | — |
| AKINYELE LOVELACE | CORPORATE DIRECTOR | — | 1/1/2020 | — |
| ANTONIO DOS-SANTOS | CORPORATE DIRECTOR | — | 1/1/2023 | — |
| CHARLOTTE MCLEOD | CORPORATE DIRECTOR | — | 6/24/2024 | — |
| CHARLOTTE MCLEOD | W-2 MANAGING EMPLOYEE | — | 11/22/2024 | — |
| CHARLOTTE MCLEOD | OPERATIONAL/MANAGERIAL CONTROL | — | 6/24/2024 | — |
| CLAUDIA COPLEIN | CORPORATE DIRECTOR | — | 1/1/2017 | — |
| COLLEEN HOLMES | CORPORATE OFFICER | — | 1/1/2023 | — |
| COLLEEN HOLMES | CORPORATE DIRECTOR | — | 1/1/2017 | — |
| DENISE JORDAN | CORPORATE DIRECTOR | — | 1/1/2020 | — |
| HARRIET DEVERRY | CORPORATE OFFICER | 0% | 1/1/2021 | — |
| HARRIET DEVERRY | CORPORATE DIRECTOR | — | 7/1/2015 | — |
| IRENE RODRIGUEZ-MARTIN | CORPORATE DIRECTOR | — | 1/1/2018 | — |
| JENNIFER MANGO | W-2 MANAGING EMPLOYEE | — | 11/22/2024 | — |
| JULIE QUINK | CORPORATE DIRECTOR | — | 1/1/2024 | — |
| KRISTIN DELANEY | CORPORATE OFFICER | — | 2/9/2009 | — |
| LINDA THOMPSON | CORPORATE DIRECTOR | — | 1/1/2023 | — |
| MADELINE LANDRAU | CORPORATE DIRECTOR | — | 1/1/2024 | — |
| MARIA GONCALVES | CORPORATE DIRECTOR | — | 1/18/2018 | — |
| MARK O'CONNELL | CORPORATE DIRECTOR | — | 1/1/2023 | — |
| NANCY REMILLARD | CORPORATE OFFICER | — | 11/13/2018 | — |
| NICOLAS JABBOUR | CORPORATE DIRECTOR | — | 1/1/2024 | — |
| PAUL PICKNELLY | CORPORATE DIRECTOR | — | 1/1/2020 | — |
| PETER BANKO | CORPORATE DIRECTOR | — | 6/3/2024 | — |
| RAYMOND MCCARTHY | CORPORATE OFFICER | — | 3/1/2020 | — |
| RICHARD BOSSIE | CORPORATE DIRECTOR | — | 1/1/2022 | — |
| ROBERT BACON | CORPORATE DIRECTOR | — | 7/1/2015 | — |
| RUTH CONSTANTINE | CORPORATE DIRECTOR | — | 2/8/2022 | — |
| SARA ROURKE | CORPORATE DIRECTOR | — | 1/1/2022 | — |
| WILLIAM WEBBER | CORPORATE DIRECTOR | — | 1/1/2017 | — |
Source: CMS Home Health Agency All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.
Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.
How to cite this page: CareRecords, "Baystate Home Health — home health agency records, W Springfield, MA." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 227011. https://carerecords.org/home-health/massachusetts/baystate-home-health-w-springfield/