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Home HealthMassachusetts › Holyoke

Caretenders

Home health agency in Holyoke, Massachusetts · CCN 227584

Contact and basics

  • Address330 Whitney Ave, Suite 720
    Holyoke, MA 01040
  • Phone(413) 592-1762
  • CMS certification number227584
  • Ownership typePROPRIETARY
  • Medicare-certified since02/10/2014

CMS star ratings

★★★★☆ 4/5 quality of patient care

★★★★☆ 4/5 patient survey summary

Quality of patient care is computed from clinical measures; the survey rating comes from the HHCAHPS patient survey. Agencies with too few episodes or responses are not rated.

Quality measures

MeasureThis agency
Started care in a timely manner91.3%
Patients improved at walking or moving92.8%
Patients improved at getting in and out of bed90.0%
Patients improved at bathing92.3%
Patients whose breathing improved92.8%
Patients improved at taking medicines correctly95.5%
New or worsened pressure ulcers0.0%
Falls with major injury1.1%
Discharge function score73.5%
Discharge to community (risk-standardized)91.6%
Potentially preventable readmissions (risk-standardized)4.9%
Potentially preventable hospitalizations (risk-standardized)10.3%
Medicare spending per episode vs national1.04

Rates are as published by CMS for this agency's reporting period. A dash means CMS did not report the measure for this agency.

Services offered

  • Nursing care
  • Physical therapy
  • Occupational therapy
  • Speech pathology
  • Medical social services

Who owns this home health agency

LHC GROUP INC — all 325 home health agencies → NATIONAL HEALTH INDUSTRIES, INC. — all 98 home health agencies → UNITEDHEALTH GROUP INCORPORATED — all 449 home health agencies →

OwnerRoleShareAssociated sinceCMS type flags
ALMOST FAMILY, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%10/11/2007
LHC GROUP INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%4/1/2018
NATIONAL HEALTH INDUSTRIES, INC.5% OR GREATER DIRECT OWNERSHIP INTEREST100%10/11/2007
UNITEDHEALTH GROUP INCORPORATED5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2/22/2023
AMY CORMIERCORPORATE DIRECTOR0%5/1/2025
JONI BABINEAUXCORPORATE OFFICER0%4/13/2026
JOSHUA PROFFITTCORPORATE OFFICER8/1/2012
KIMBERLY SEYMOURCORPORATE OFFICER0%4/13/2026
KIMBERLY SEYMOURW-2 MANAGING EMPLOYEE0%4/13/2026
KRISTEN DRAGONW-2 MANAGING EMPLOYEE0%2/18/2025
MARCUS MACIPCORPORATE OFFICER0%2/22/2023
WENDY DAIGLECORPORATE DIRECTOR0%10/1/2022

Source: CMS Home Health Agency All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other home health agencies in Holyoke

All home health agencies in Massachusetts →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Caretenders — home health agency records, Holyoke, MA." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 227584. https://carerecords.org/home-health/massachusetts/caretenders-holyoke/