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Heartland Home Health (West Branch)

Home health agency in West Branch, Michigan · CCN 237435

Contact and basics

  • Address564 Progress Street
    West Branch, MI 48661
  • Phone(989) 345-1797
  • CMS certification number237435
  • Ownership typePROPRIETARY
  • Medicare-certified since08/11/1997

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Same-type reference in MI

Quality of patient care: this provider 4/5; median among 267 providers with a published value in the same state and provider category: 3.5/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Heartland Home Health (West Branch)

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • Ask how the published quality of patient care relates to the reporting period and what has changed since then. Ratings for different kinds of care should not be compared.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

CMS star ratings

★★★★☆ 4/5 quality of patient care

★★★★☆ 4/5 patient survey summary

Quality of patient care is computed from clinical measures; the survey rating comes from the HHCAHPS patient survey. Agencies with too few episodes or responses are not rated.

Quality measures

MeasureThis agency
Started care in a timely manner98.9%
Patients improved at walking or moving91.6%
Patients improved at getting in and out of bed93.0%
Patients improved at bathing91.7%
Patients whose breathing improved90.5%
Patients improved at taking medicines correctly86.8%
New or worsened pressure ulcers0.0%
Falls with major injury1.3%
Discharge function score89.8%
Discharge to community (risk-standardized)93.8%
Potentially preventable readmissions (risk-standardized)3.8%
Potentially preventable hospitalizations (risk-standardized)5.5%
Medicare spending per episode vs national0.97

Rates are as published by CMS for this agency's reporting period. A dash means CMS did not report the measure for this agency.

Services offered

  • Nursing care
  • Physical therapy
  • Occupational therapy
  • Speech pathology
  • Medical social services
  • Home health aide

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

KAH HOSPICE COMPANY, INC — all 4 home health agencies → KENTUCKY HOMECARE HOLDINGS, INC. — all 230 home health agencies → KENTUCKY HOMECARE PARENT INC. — all 230 home health agencies →

CMS flags at least one owner here as: chain home office. These are CMS's own classification checkboxes, reproduced as filed.

OwnerRoleShareAssociated sinceCMS type flags
CD&R FALCON HOLDINGS, LP5% OR GREATER INDIRECT OWNERSHIP INTEREST60%8/11/2022—
CENTERWELL HEALTH SERVICES INC5% OR GREATER INDIRECT OWNERSHIP INTEREST40%12/22/2022—
CH SERVICES GROUP HOLDINGS INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2/5/2015—
CH SERVICES HOLDINGS INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%6/6/2014—
CH SERVICES MIDCO HOLDINGS INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2/5/2015—
CHARLOTTE BUYER, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%7/11/2018—
CHARLOTTE MIDCO, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%8/11/2022—
CURO HEALTH SERVICES HOLDINGS, INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%6/6/2014—
CURO HEALTH SERVICES LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2/17/2023—
FALCON HOSPICE, LP5% OR GREATER INDIRECT OWNERSHIP INTEREST100%8/11/2022—
HUMANA INC5% OR GREATER INDIRECT OWNERSHIP INTEREST40%8/11/2022—
KAH HOSPICE COMPANY, INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%3/1/2022—
KENTUCKY HOMECARE HOLDINGS, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST40%8/11/2022—
KENTUCKY HOMECARE PARENT INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST40%8/11/2022—
ROCKETS HOLDING HH, INC.5% OR GREATER DIRECT OWNERSHIP INTEREST100%2/17/2023chain home office
ROCKETS HOLDING, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2/17/2023—
DAVID ARNOLDCORPORATE OFFICER0%2/17/2023—
DAVID ARNOLDOPERATIONAL/MANAGERIAL CONTROL0%2/17/2023—
DAVID CAUSBYCORPORATE OFFICER0%2/17/2023—
JANET COMBSCORPORATE OFFICER0%2/17/2023—
RONALD LAZASCORPORATE OFFICER0%2/17/2023—
TANYA LYNCHW-2 MANAGING EMPLOYEE0%3/19/2012—
THOMAS DOLANCORPORATE OFFICER0%2/17/2023—

Source: CMS Home Health Agency All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other home health agencies in Michigan

All home health agencies in Michigan →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Heartland Home Health (West Branch) — home health agency records, West Branch, MI." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 237435. https://carerecords.org/home-health/michigan/heartland-home-health-west-branch-west-branch/