Home Health › Missouri › Independence
Home health agency in Independence, Missouri · CCN 267650
★★★★☆ 4/5 quality of patient care
★★★★☆ 4/5 patient survey summary
Quality of patient care is computed from clinical measures; the survey rating comes from the HHCAHPS patient survey. Agencies with too few episodes or responses are not rated.
| Measure | This agency | |
|---|---|---|
| Started care in a timely manner | 100.0% | |
| Patients improved at walking or moving | 88.0% | |
| Patients improved at getting in and out of bed | 91.0% | |
| Patients improved at bathing | 92.9% | |
| Patients whose breathing improved | 96.8% | |
| Patients improved at taking medicines correctly | 92.2% | |
| New or worsened pressure ulcers | 0.2% | |
| Falls with major injury | 0.8% | |
| Discharge function score | 81.3% | |
| Discharge to community (risk-standardized) | 88.5% | |
| Potentially preventable readmissions (risk-standardized) | 4.3% | |
| Potentially preventable hospitalizations (risk-standardized) | 10.9% | |
| Medicare spending per episode vs national | 1.07 |
Rates are as published by CMS for this agency's reporting period. A dash means CMS did not report the measure for this agency.
NEW DAY HEALTHCARE HOLDINGS, LLC — all 14 home health agencies → NEW DAY HEALTHCARE INTERMEDIATE LLC — all 12 home health agencies → NEW DAY HEALTHCARE, LLC — all 14 home health agencies →
| Owner | Role | Share | Associated since | CMS type flags |
|---|---|---|---|---|
| NEW DAY HEALTHCARE HOLDINGS, LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 10/20/2021 | — |
| NEW DAY HEALTHCARE INTERMEDIATE LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 10/20/2021 | — |
| NEW DAY HEALTHCARE, LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 10/20/2021 | — |
| PHOENIX HEALTHCARE HOLDINGS LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 1/1/2013 | — |
| TABLE ROCK ACQUISITION CO., LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 10/20/2021 | — |
| AMY STAPLES | W-2 MANAGING EMPLOYEE | — | 8/1/2017 | — |
| DEBRA MULLEN | W-2 MANAGING EMPLOYEE | — | 6/1/2017 | — |
| JEFFERY BONHAM | CORPORATE OFFICER | — | 9/1/2025 | — |
| JEFFERY BONHAM | CORPORATE DIRECTOR | — | 3/10/2026 | — |
| KATHY POLAND | CORPORATE OFFICER | — | 3/10/2026 | — |
| KATHY POLAND | CORPORATE DIRECTOR | — | 3/10/2026 | — |
| PHILIP MELUGIN | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 7.99% | 10/20/2021 | — |
| SUSAN MARBERRY | CORPORATE OFFICER | — | 3/10/2026 | — |
| SUSAN MARBERRY | OPERATIONAL/MANAGERIAL CONTROL | — | 10/20/2021 | — |
Source: CMS Home Health Agency All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.
Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.
How to cite this page: CareRecords, "Phoenix Home Care — home health agency records, Independence, MO." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 267650. https://carerecords.org/home-health/missouri/phoenix-home-care-independence/