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Heritage Home Care - Las Cruces Inc.

Home health agency in Las Cruces, New Mexico · CCN 327157

Contact and basics

  • Address3025 Terrace Dr
    Las Cruces, NM 88011
  • Phone(575) 556-2103
  • CMS certification number327157
  • Ownership typeNON-PROFIT
  • Medicare-certified since11/15/1996

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Same-type reference in NM

Quality of patient care: this provider 3/5; median among 62 providers with a published value in the same state and provider category: 3.5/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Heritage Home Care - Las Cruces Inc.

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • Ask how the published quality of patient care relates to the reporting period and what has changed since then. Ratings for different kinds of care should not be compared.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

CMS star ratings

★★★☆☆ 3/5 quality of patient care

Quality of patient care is computed from clinical measures; the survey rating comes from the HHCAHPS patient survey. Agencies with too few episodes or responses are not rated.

Quality measures

MeasureThis agency
Started care in a timely manner97.7%
Patients improved at walking or moving85.2%
Patients improved at getting in and out of bed86.6%
Patients improved at bathing85.7%
Patients whose breathing improved95.8%
Patients improved at taking medicines correctly75.0%
New or worsened pressure ulcers0.0%
Falls with major injury0.5%
Discharge function score30.9%
Discharge to community (risk-standardized)88.8%
Potentially preventable readmissions (risk-standardized)4.5%
Potentially preventable hospitalizations (risk-standardized)8.1%
Medicare spending per episode vs national0.92

Rates are as published by CMS for this agency's reporting period. A dash means CMS did not report the measure for this agency.

Services offered

  • Nursing care
  • Physical therapy
  • Occupational therapy
  • Home health aide

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

NEW DAY HEALTHCARE INTERMEDIATE LLC — all 12 home health agencies → NEW DAY HEALTHCARE, LLC — all 14 home health agencies → NEW DAY HEALTHCARE HOLDINGS, LLC — all 14 home health agencies →

CMS flags at least one owner here as: holding company, investment firm, management services. These are CMS's own classification checkboxes, reproduced as filed.

OwnerRoleShareAssociated sinceCMS type flags
HERITAGE HEALTHCARE SERVICES, INC5% OR GREATER DIRECT OWNERSHIP INTEREST100%9/7/2025management services
KALTROCO LTD5% OR GREATER INDIRECT OWNERSHIP INTEREST86.1%9/7/2025investment firm
NEW DAY HEALTHCARE HOLDINGS, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%9/7/2025holding company
NEW DAY HEALTHCARE INTERMEDIATE LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%9/7/2025holding company
NEW DAY HEALTHCARE, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%9/7/2025holding company
NEW MEXICO ACQUISITION CO LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%9/7/2025holding company
CORRINE KOLTES5% OR GREATER INDIRECT OWNERSHIP INTEREST86.1%9/7/2025—
CRYSTAL LANEW-2 MANAGING EMPLOYEE—9/8/2025—
GEORGE HERMANCORPORATE OFFICER—9/8/2025—
JEFFERY BONHAMCORPORATE OFFICER—9/8/2025—
PHILIP MELUGIN5% OR GREATER INDIRECT OWNERSHIP INTEREST7.99%9/8/2025—
SUSAN MARBERRYCORPORATE OFFICER—9/8/2025—

Source: CMS Home Health Agency All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other home health agencies in Las Cruces

All home health agencies in Las Cruces →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Heritage Home Care - Las Cruces Inc. — home health agency records, Las Cruces, NM." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 327157. https://carerecords.org/home-health/new-mexico/heritage-home-care-las-cruces-inc-las-cruces/