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Ballad Health Homecare - Norton

Home health agency in Norton, Virginia · CCN 497068

Contact and basics

  • Address96 15th Street Nw Suite 104A
    Norton, VA 24273
  • Phone(276) 973-9481
  • CMS certification number497068
  • Ownership typeNON-PROFIT
  • Medicare-certified since05/08/1986

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Same-type reference in VA

Quality of patient care: this provider 4.5/5; median among 182 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Ballad Health Homecare - Norton

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • Ask how the published quality of patient care relates to the reporting period and what has changed since then. Ratings for different kinds of care should not be compared.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

CMS star ratings

★★★★½ 4.5/5 quality of patient care

★★★★★ 5/5 patient survey summary

Quality of patient care is computed from clinical measures; the survey rating comes from the HHCAHPS patient survey. Agencies with too few episodes or responses are not rated.

Quality measures

MeasureThis agency
Started care in a timely manner100.0%
Patients improved at walking or moving94.3%
Patients improved at getting in and out of bed94.6%
Patients improved at bathing95.3%
Patients whose breathing improved96.1%
Patients improved at taking medicines correctly91.3%
New or worsened pressure ulcers0.4%
Falls with major injury0.4%
Discharge function score81.8%
Discharge to community (risk-standardized)90.2%
Potentially preventable readmissions (risk-standardized)4.7%
Potentially preventable hospitalizations (risk-standardized)9.1%
Medicare spending per episode vs national0.90

Rates are as published by CMS for this agency's reporting period. A dash means CMS did not report the measure for this agency.

Services offered

  • Nursing care
  • Physical therapy
  • Occupational therapy
  • Speech pathology
  • Medical social services
  • Home health aide

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

MOUNTAIN STATES HEALTH ALLIANCE — all 3 home health agencies → BALLAD HEALTH — all 3 home health agencies →

CMS flags at least one owner here as: chain home office. These are CMS's own classification checkboxes, reproduced as filed.

OwnerRoleShareAssociated sinceCMS type flags
BALLAD HEALTH5% OR GREATER INDIRECT OWNERSHIP INTEREST100%8/1/2020chain home office
MOUNTAIN STATES HEALTH ALLIANCE5% OR GREATER DIRECT OWNERSHIP INTEREST100%8/1/2020—
ALAN LEVINECORPORATE OFFICER0%2/1/2018—
ALAN LEVINECORPORATE DIRECTOR0%2/1/2018—
BUFORD DEATONCORPORATE OFFICER0%2/1/2018—
BUFORD DEATONCORPORATE DIRECTOR0%2/1/2018—
GREGORY WILGOCKICORPORATE DIRECTOR0%2/1/2018—
GREGORY WILGOCKIW-2 MANAGING EMPLOYEE0%2/1/2018—
JULIE BENNETTCORPORATE OFFICER0%2/1/2023—
JULIE BENNETTCORPORATE DIRECTOR0%2/1/2023—
MARVIN EICHORNCORPORATE OFFICER0%2/1/2018—
MARVIN EICHORNCORPORATE DIRECTOR0%2/1/2018—
SHANE HILTONCORPORATE OFFICER0%4/4/2024—
SHANE HILTONCORPORATE DIRECTOR0%4/4/2024—

Source: CMS Home Health Agency All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Ballad Health Homecare - Norton — home health agency records, Norton, VA." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 497068. https://carerecords.org/home-health/virginia/ballad-health-homecare-norton-norton/