Home Health › Virginia › Richlands
Home health agency in Richlands, Virginia · CCN 497027
★★☆☆☆ 2/5 quality of patient care
★★★★☆ 4/5 patient survey summary
Quality of patient care is computed from clinical measures; the survey rating comes from the HHCAHPS patient survey. Agencies with too few episodes or responses are not rated.
| Measure | This agency | |
|---|---|---|
| Started care in a timely manner | 97.5% | |
| Patients improved at walking or moving | 77.0% | |
| Patients improved at getting in and out of bed | 77.4% | |
| Patients improved at bathing | 77.2% | |
| Patients whose breathing improved | 77.6% | |
| Patients improved at taking medicines correctly | 81.5% | |
| New or worsened pressure ulcers | 0.0% | |
| Falls with major injury | 1.0% | |
| Discharge function score | 45.6% | |
| Discharge to community (risk-standardized) | 77.0% | |
| Potentially preventable readmissions (risk-standardized) | 4.2% | |
| Potentially preventable hospitalizations (risk-standardized) | 15.1% | |
| Medicare spending per episode vs national | 1.05 |
Rates are as published by CMS for this agency's reporting period. A dash means CMS did not report the measure for this agency.
MEDICAL SERVICES OF AMERICA INC — all 20 home health agencies → THE YOUNG FAMILY TRUST F/B/O PATRICK WAYNE JEFFCOAT, JR. — all 18 home health agencies →
| Owner | Role | Share | Associated since | CMS type flags |
|---|---|---|---|---|
| MEDICAL SERVICES OF AMERICA INC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 8/14/1985 | — |
| MEDICAL SERVICES OF AMERICA INC | OPERATIONAL/MANAGERIAL CONTROL | — | 8/14/1985 | — |
| THE YOUNG FAMILY TRUST F/B/O PATRICK WAYNE JEFFCOAT, JR. | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 12/7/2020 | — |
| CHRISTINA JEFFCOAT | CORPORATE OFFICER | — | 12/5/2014 | — |
| CHRISTINA JEFFCOAT | CORPORATE DIRECTOR | — | 12/5/2014 | — |
| DIANAH T BAIRD | W-2 MANAGING EMPLOYEE | — | 10/1/2025 | — |
| PATRICK JEFFCOAT | CORPORATE OFFICER | — | 12/5/2014 | — |
| PATRICK JEFFCOAT | CORPORATE DIRECTOR | — | 12/5/2014 | — |
| PATRICK JEFFCOAT | W-2 MANAGING EMPLOYEE | — | 12/5/2014 | — |
Source: CMS Home Health Agency All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.
Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.
How to cite this page: CareRecords, "Medical Services of America Home Health and Hospice — home health agency records, Richlands, VA." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 497027. https://carerecords.org/home-health/virginia/medical-services-of-america-home-health-and-hospice-richlands/