CareRecords.org

Hospice › California › Ontario

Accentcare Hospice & Palliative Care of California - San Bernardino

Hospice in Ontario, California · CCN 551621

Contact and basics

  • Address3110 Guasti Road, Suite 315 -
    Ontario, CA 91761
  • Phone(909) 981-1136
  • CMS certification number551621
  • Ownership typeFor-Profit
  • Medicare-certified since12/20/2011
  • CountySan Bernardino

Use this record in your decision

Save this provider to compare the same published fields across up to four providers of the same care type.

Open your comparison

Same-type reference in CA

Family survey rating: this provider 3/5; median among 174 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Accentcare Hospice & Palliative Care of California - San Bernardino

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • Ask how the published family survey rating relates to the reporting period and what has changed since then. Ratings for different kinds of care should not be compared.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

Hospice Care Index

10 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death92.6%higher is better
Gaps in nursing visits63.1%lower is better
Early live discharges8.1%lower is better
Late live discharges47.7%lower is better
Burdensome transitions, Type 110.1%lower is better
Burdensome transitions, Type 20.7%lower is better
Skilled nursing minutes on weekends9.2%higher is better
Nurse care minutes per routine home care days10.90 minhigher is better
CHC/GIP provided0.0%higher is better
Per-beneficiary spending$21,622context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★★☆☆ 3/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1076.0%
Would definitely recommend78.0%
Family member treated with respect90.0%
Got the emotional and spiritual support they wanted81.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)100.0%
Pain screening100.0%
Pain assessment100.0%
Shortness-of-breath screening100.0%
Shortness-of-breath treatment100.0%
Bowel regimen for patients on opioids100.0%
Treatment preferences documented100.0%
Beliefs and values addressed100.0%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 74 patients.

Where care was delivered

  • Patient's home92.0%
  • Assisted living facility6.0%
  • Nursing facility1.0%
  • Skilled nursing facility0.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Dementia23.0%
  • Cancer29.0%
  • Circulatory / heart disease22.0%
  • Respiratory disease11.0%
  • Stroke6.0%
  • Other conditions11.0%

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

ADVENT INTERNATIONAL GPE VIII-A LP — all 44 hospices → ADVENT INTERNATIONAL GPE VIII-B, L.P. — all 45 hospices → ADVENT INTERNATIONAL GPE VIII-B-1, L.P. — all 38 hospices →

CMS flags at least one owner here as: holding company. These are CMS's own classification checkboxes, reproduced as filed.

OwnerRoleShareAssociated sinceCMS type flags
ACCENTCARE, INC.5% OR GREATER DIRECT OWNERSHIP INTEREST100%12/21/2020—
ADVENT INTERNATIONAL GPE VIII-A LP5% OR GREATER INDIRECT OWNERSHIP INTEREST11.2%12/21/2020—
ADVENT INTERNATIONAL GPE VIII-B, L.P.5% OR GREATER INDIRECT OWNERSHIP INTEREST15.1%12/21/2020—
ADVENT INTERNATIONAL GPE VIII-B-1, L.P.5% OR GREATER INDIRECT OWNERSHIP INTEREST5.4%12/21/2020—
ADVENT INTERNATIONAL GPE VIII-B-3, L.P.5% OR GREATER INDIRECT OWNERSHIP INTEREST6.3%12/21/2020—
ADVENT INTERNATIONAL GPE VIII-H, L.P.5% OR GREATER INDIRECT OWNERSHIP INTEREST5.5%12/21/2020—
ADVENT INTERNATIONAL GPE VIII-I, L.P.5% OR GREATER INDIRECT OWNERSHIP INTEREST5.1%12/21/2020—
ADVENT INTERNATIONAL GPE VIII-J LP5% OR GREATER INDIRECT OWNERSHIP INTEREST5%12/21/2020—
HORIZON ACQUISITION CO INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%12/21/2020—
HORIZON GROUP HOLDINGS INTERMEDIATE 1, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%12/21/2020holding company
HORIZON GROUP HOLDINGS INTERMEDIATE 2, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%12/21/2020holding company
HORIZON GROUP HOLDINGS, L.P.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%12/21/2020holding company
PLUTO ACQUISITION I INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%12/21/2020—
SEASONS ROLLOVER HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST15.4%12/21/2020—
ANDREW JOHNSTONCORPORATE OFFICER—6/6/2024—
DENA SCHWARTZ-DOTYCORPORATE OFFICER—8/1/2022—
HEATHER SISCELCORPORATE OFFICER—8/1/2022—
JOHN GUESSCORPORATE OFFICER—12/14/2023—
SHERRY HOMANW-2 MANAGING EMPLOYEE100%9/18/2023—
TONDA BRADSHAWCONTRACTED MANAGING EMPLOYEE—2/8/2024—

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Accentcare Hospice & Palliative Care of California - San Bernardino — hospice records, Ontario, CA." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 551621. https://carerecords.org/hospice/california/accentcare-hospice-palliative-care-of-california-san-bernardino-ontario/