CareRecords.org

Hospice › California › Encino

Silverado Hospice-Los Angeles

Hospice in Encino, California · CCN 551534

Contact and basics

  • Address15821 Ventura Blvd Suite 515 -
    Encino, CA 91436
  • Phone(818) 848-4048
  • CMS certification number551534
  • Ownership typeFor-Profit
  • Medicare-certified since06/12/2008
  • CountyLos Angeles

Use this record in your decision

Save this provider to compare the same published fields across up to four providers of the same care type.

Open your comparison

Same-type reference in CA

Family survey rating: this provider 2/5; median among 174 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Silverado Hospice-Los Angeles

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • Ask how the published family survey rating relates to the reporting period and what has changed since then. Ratings for different kinds of care should not be compared.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

Hospice Care Index

9 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death95.6%higher is better
Gaps in nursing visits68.4%lower is better
Early live discharges4.8%lower is better
Late live discharges62.4%lower is better
Burdensome transitions, Type 14.3%lower is better
Burdensome transitions, Type 22.2%lower is better
Skilled nursing minutes on weekends8.9%higher is better
Nurse care minutes per routine home care days17.10 minhigher is better
CHC/GIP provided0.0%higher is better
Per-beneficiary spending$26,289context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★☆☆☆ 2/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1078.0%
Would definitely recommend80.0%
Family member treated with respect85.0%
Got the emotional and spiritual support they wanted90.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)99.4%
Pain screening100.0%
Pain assessment100.0%
Shortness-of-breath screening100.0%
Shortness-of-breath treatment100.0%
Bowel regimen for patients on opioids100.0%
Treatment preferences documented99.7%
Beliefs and values addressed99.7%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 122 patients.

Where care was delivered

  • Patient's home30.0%
  • Assisted living facility67.0%
  • Nursing facility3.0%
  • Skilled nursing facility0.0%
  • Inpatient hospice facility0.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Dementia55.0%
  • Cancer12.0%
  • Circulatory / heart disease15.0%
  • Respiratory disease4.0%
  • Stroke5.0%
  • Other conditions10.0%

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

RLH SILVERADO LP — all 7 hospices → SILVERADO SENIOR LIVING HOLDINGS INC — all 8 hospices → SILVERADO SHAREHOLDERS LLC — all 8 hospices →

OwnerRoleShareAssociated sinceCMS type flags
C SHOOK TRUST5% OR GREATER INDIRECT OWNERSHIP INTEREST12.58%6/1/2025—
NANCY SMITH FAMILY TRUST5% OR GREATER INDIRECT OWNERSHIP INTEREST9.29%6/1/2025—
RICHARD RIORDAN ADMINISTRATIVE TRUST5% OR GREATER INDIRECT OWNERSHIP INTEREST26.01%6/1/2025—
RLH SILVERADO LP5% OR GREATER INDIRECT OWNERSHIP INTEREST47.12%6/1/2025—
SILVERADO SENIOR LIVING HOLDINGS INC5% OR GREATER DIRECT OWNERSHIP INTEREST100%1/6/2011—
SILVERADO SHAREHOLDERS LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST90.07%6/1/2025—
ANGELA COLLINSW-2 MANAGING EMPLOYEE0%6/9/2025—
ANGELA COLLINSOPERATIONAL/MANAGERIAL CONTROL0%6/9/2025—
ANGELA MOUTONOPERATIONAL/MANAGERIAL CONTROL—7/1/2025—
ANIL HANUMANCONTRACTED MANAGING EMPLOYEE0%1/1/2021—
BRIAN STERNCORPORATE DIRECTOR0%5/23/2025—
CARMIN TOMASSICORPORATE OFFICER0%1/15/2022—
CARMIN TOMASSIW-2 MANAGING EMPLOYEE0%1/15/2022—
CATHERINE DAVISW-2 MANAGING EMPLOYEE0%7/15/2019—
HEATHER KEMNETZW-2 MANAGING EMPLOYEE0%2/23/2026—
JAIMIE CHEUNGW-2 MANAGING EMPLOYEE—8/23/2023—
JOHN LEWISCORPORATE DIRECTOR—3/2/2004—
LOREN SHOOK5% OR GREATER INDIRECT OWNERSHIP INTEREST17.53%6/1/2025—
LOREN SHOOKCORPORATE OFFICER50%6/1/2009—
LOREN SHOOKW-2 MANAGING EMPLOYEE50%6/1/2009—
ULYSSES PLUMMERW-2 MANAGING EMPLOYEE0%11/17/2025—
ULYSSES PLUMMEROPERATIONAL/MANAGERIAL CONTROL0%11/17/2025—
WAYNE SANNERCORPORATE OFFICER0%4/29/2025—
WAYNE SANNERCORPORATE DIRECTOR0%4/29/2025—
WAYNE SANNERW-2 MANAGING EMPLOYEE0%4/29/2025—

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Silverado Hospice-Los Angeles — hospice records, Encino, CA." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 551534. https://carerecords.org/hospice/california/silverado-hospice-los-angeles-encino/