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Avow Hospice Inc

Hospice in Naples, Florida · CCN 101528

Contact and basics

  • Address1095 Whippoorwill Lane -
    Naples, FL 34105
  • Phone(239) 261-4404
  • CMS certification number101528
  • Ownership typeNon-Profit
  • Medicare-certified since09/24/1987
  • CountyCollier

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Same-type reference in FL

Family survey rating: this provider 4/5; median among 45 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Avow Hospice Inc

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • Ask how the published family survey rating relates to the reporting period and what has changed since then. Ratings for different kinds of care should not be compared.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

Hospice Care Index

10 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death98.5%higher is better
Gaps in nursing visits67.1%lower is better
Early live discharges17.1%lower is better
Late live discharges29.2%lower is better
Burdensome transitions, Type 16.7%lower is better
Burdensome transitions, Type 21.0%lower is better
Skilled nursing minutes on weekends12.3%higher is better
Nurse care minutes per routine home care days19.70 minhigher is better
CHC/GIP provided3.4%higher is better
Per-beneficiary spending$13,047context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★★★☆ 4/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1088.0%
Would definitely recommend92.0%
Family member treated with respect92.0%
Got the emotional and spiritual support they wanted93.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)97.9%
Pain screening99.3%
Pain assessment98.5%
Shortness-of-breath screening100.0%
Shortness-of-breath treatment98.8%
Bowel regimen for patients on opioids99.8%
Treatment preferences documented100.0%
Beliefs and values addressed99.9%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 461 patients.

Where care was delivered

  • Patient's home43.0%
  • Assisted living facility41.0%
  • Nursing facility12.0%
  • Skilled nursing facility0.0%
  • Inpatient hospice facility3.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Dementia13.0%
  • Cancer24.0%
  • Circulatory / heart disease17.0%
  • Respiratory disease7.0%
  • Stroke24.0%
  • Other conditions15.0%

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

OwnerRoleShareAssociated sinceCMS type flags
CYNTHIA NEHRKORNW-2 MANAGING EMPLOYEE50%4/1/2003—
JAYSEN ROACORPORATE OFFICER50%10/15/2015—
PHYLLIS HALLCORPORATE OFFICER5%10/15/2015—
REBECCA A MOLINAW-2 MANAGING EMPLOYEE—5/11/2009—

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in Florida

All hospices in Florida →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Avow Hospice Inc — hospice records, Naples, FL." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 101528. https://carerecords.org/hospice/florida/avow-hospice-inc-naples/