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HospiceHawaii › Honolulu

Islands Hospice

Hospice in Honolulu, Hawaii · CCN 121509

Contact and basics

  • Address820 Mililani St, Suite 400 -
    Honolulu, HI 96813
  • Phone(808) 550-2552
  • CMS certification number121509
  • Ownership typeNon-Profit
  • Medicare-certified since11/26/2009
  • CountyHonolulu

Hospice Care Index

10 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death87.8%higher is better
Gaps in nursing visits53.8%lower is better
Early live discharges8.5%lower is better
Late live discharges49.3%lower is better
Burdensome transitions, Type 16.7%lower is better
Burdensome transitions, Type 24.6%lower is better
Skilled nursing minutes on weekends6.7%higher is better
Nurse care minutes per routine home care days13.20 minhigher is better
CHC/GIP provided0.1%higher is better
Per-beneficiary spending$19,388context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★★☆☆ 3/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1076.0%
Would definitely recommend79.0%
Family member treated with respect88.0%
Got the emotional and spiritual support they wanted92.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)96.0%
Pain screening98.5%
Pain assessment99.7%
Shortness-of-breath screening100.0%
Shortness-of-breath treatment99.2%
Bowel regimen for patients on opioids96.0%
Treatment preferences documented99.3%
Beliefs and values addressed98.7%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 304 patients.

Where care was delivered

  • Patient's home71.0%
  • Assisted living facility3.0%
  • Nursing facility15.0%
  • Skilled nursing facility5.0%
  • Inpatient hospice facility1.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Dementia28.0%
  • Cancer27.0%
  • Circulatory / heart disease12.0%
  • Respiratory disease7.0%
  • Stroke16.0%
  • Other conditions11.0%

Who owns this hospice

OwnerRoleShareAssociated sinceCMS type flags
ADEN 201701, LLC5% OR GREATER DIRECT OWNERSHIP INTEREST100%5/18/2021
CHRISTOPHER LACKNERCORPORATE OFFICER100%5/18/2021
CHRISTOPHER LACKNERCORPORATE DIRECTOR100%2/1/2019
CHRISTOPHER LACKNEROPERATIONAL/MANAGERIAL CONTROL2/1/2019
KEVIN WEBBCORPORATE OFFICER100%5/18/2021
NICOLE SMITHCORPORATE DIRECTOR5/18/2021
NICOLE SMITHOPERATIONAL/MANAGERIAL CONTROL5/18/2021

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in Honolulu

All hospices in Honolulu →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Islands Hospice — hospice records, Honolulu, HI." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 121509. https://carerecords.org/hospice/hawaii/islands-hospice-honolulu/