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Heartland Hospice (Frankfort)

Hospice in Frankfort, Illinois · CCN 141619

Contact and basics

  • Address20960 S Frankfort Square Road, Unit C -
    Frankfort, IL 60423
  • Phone(815) 469-7100
  • CMS certification number141619
  • Ownership typeFor-Profit
  • Medicare-certified since11/30/2004
  • CountyWill

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No state star-rating reference is shown when the rating is missing or fewer than five comparable providers have a published value.

Questions to take to Heartland Hospice (Frankfort)

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • A comparable star rating is not published in this snapshot. Ask about the reporting period and available quality reports; an absent rating is not a zero or a clean record.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Hospice Care Index

10 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death92.6%higher is better
Gaps in nursing visits63.7%lower is better
Early live discharges7.8%lower is better
Late live discharges43.1%lower is better
Burdensome transitions, Type 15.9%lower is better
Burdensome transitions, Type 20.0%lower is better
Skilled nursing minutes on weekends9.1%higher is better
Nurse care minutes per routine home care days10.10 minhigher is better
CHC/GIP provided0.0%higher is better
Per-beneficiary spending$20,632context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1082.0%
Would definitely recommend91.0%
Family member treated with respect94.0%
Got the emotional and spiritual support they wanted95.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)92.2%
Pain screening98.0%
Pain assessment100.0%
Shortness-of-breath screening99.3%
Shortness-of-breath treatment91.8%
Bowel regimen for patients on opioids96.9%
Treatment preferences documented99.3%
Beliefs and values addressed98.0%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 37 patients.

Where care was delivered

  • Patient's home22.0%
  • Assisted living facility31.0%
  • Nursing facility46.0%
  • Skilled nursing facility2.0%
  • Inpatient hospice facility0.0%

Primary diagnosis mix

  • Dementia34.0%
  • Cancer10.0%
  • Circulatory / heart disease23.0%
  • Stroke18.0%
  • Other conditions15.0%

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

CURO HEALTH SERVICES LLC — all 191 hospices → CURO HOSPICE SC LLC — all 30 hospices → FALCON HOSPICE, LP — all 203 hospices →

CMS flags at least one owner here as: holding company. These are CMS's own classification checkboxes, reproduced as filed.

OwnerRoleShareAssociated sinceCMS type flags
CD&R FALCON HOLDINGS, LP5% OR GREATER INDIRECT OWNERSHIP INTEREST60%8/11/2022holding company
CENTERWELL HEALTH SERVICES INC5% OR GREATER INDIRECT OWNERSHIP INTEREST40%12/22/2022holding company
CH SERVICES GROUP HOLDINGS INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2/5/2015holding company
CH SERVICES HOLDINGS INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2/5/2015holding company
CH SERVICES MIDCO HOLDINGS INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2/5/2015holding company
CHARLOTTE BUYER, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%7/11/2018holding company
CHARLOTTE MIDCO, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%8/11/2022holding company
CURO HEALTH SERVICES HOLDINGS, INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%6/6/2014holding company
CURO HEALTH SERVICES LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%6/6/2014holding company
CURO HOSPICE SC LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%6/6/2014holding company
FALCON HOSPICE, LP5% OR GREATER INDIRECT OWNERSHIP INTEREST100%8/11/2022holding company
HUMANA INC5% OR GREATER INDIRECT OWNERSHIP INTEREST40%8/11/2022—
KAH HOSPICE COMPANY, INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%3/1/2022holding company
KENTUCKY HOMECARE HOLDINGS, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST40%8/22/2022holding company
KENTUCKY HOMECARE PARENT INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST40%8/11/2022holding company
KSOC HOLDINGS, INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%12/1/2011holding company
SOUTHERNCARE HOLDINGS, INC.5% OR GREATER DIRECT OWNERSHIP INTEREST100%12/30/2002holding company
DAVID ARNOLDCORPORATE OFFICER0%12/31/2021—
DAVID ARNOLDOPERATIONAL/MANAGERIAL CONTROL0%12/31/2021—
DAVID CAUSBYCORPORATE OFFICER0%4/27/2021—
DAVID CAUSBYCORPORATE DIRECTOR0%4/27/2021—
JANET COMBSCORPORATE OFFICER0%11/1/2021—
JENNIFER SMITHW-2 MANAGING EMPLOYEE0%8/10/2023—
RONALD LAZASCORPORATE OFFICER0%4/27/2021—
RONALD LAZASCORPORATE DIRECTOR0%4/27/2021—
THOMAS DOLANCORPORATE OFFICER0%11/30/2021—

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in Illinois

All hospices in Illinois →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Heartland Hospice (Frankfort) — hospice records, Frankfort, IL." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 141619. https://carerecords.org/hospice/illinois/heartland-hospice-frankfort-frankfort/