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HospiceLouisiana › Metairie

Serenity Hospice Services, LLC

Hospice in Metairie, Louisiana · CCN 191563

Contact and basics

  • Address3445 North Causeway Blvd Ste 901
    Metairie, LA 70002
  • Phone(504) 366-3996
  • CMS certification number191563
  • Ownership typeFor-Profit
  • Medicare-certified since09/28/2001
  • CountyJefferson

Hospice Care Index

10 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death85.1%higher is better
Gaps in nursing visits45.0%lower is better
Early live discharges9.0%lower is better
Late live discharges32.1%lower is better
Burdensome transitions, Type 15.1%lower is better
Burdensome transitions, Type 20.0%lower is better
Skilled nursing minutes on weekends5.3%higher is better
Nurse care minutes per routine home care days10.20 minhigher is better
CHC/GIP provided0.0%higher is better
Per-beneficiary spending$13,309context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★★★☆ 4/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1090.0%
Would definitely recommend87.0%
Family member treated with respect93.0%
Got the emotional and spiritual support they wanted91.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)96.4%
Pain screening98.8%
Pain assessment100.0%
Shortness-of-breath screening100.0%
Shortness-of-breath treatment100.0%
Bowel regimen for patients on opioids100.0%
Treatment preferences documented99.2%
Beliefs and values addressed98.0%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 54 patients.

Where care was delivered

  • Patient's home85.0%
  • Assisted living facility6.0%
  • Nursing facility3.0%
  • Skilled nursing facility6.0%
  • Inpatient hospice facility0.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Dementia14.0%
  • Cancer37.0%
  • Circulatory / heart disease14.0%
  • Respiratory disease7.0%
  • Stroke14.0%
  • Other conditions15.0%

Who owns this hospice

RCP SUPERIOR AGGREGATOR, LLC — all 3 hospices → STATE OF MONTANA BOARD OF INVESTMENTS — all 3 hospices → SUPERIOR HEALTH BUYER, LLC — all 3 hospices →

OwnerRoleShareAssociated sinceCMS type flags
BOARD OF REGENTS OF THE UNIVERSITY OF TEXAS SYSTEM5% OR GREATER INDIRECT OWNERSHIP INTEREST20.13%12/26/2024
RCP SUPERIOR AGGREGATOR, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST96.93%12/26/2024
STATE OF MONTANA BOARD OF INVESTMENTS5% OR GREATER INDIRECT OWNERSHIP INTEREST5.37%12/26/2024
SUPERIOR HEALTH BUYER, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%12/26/2024
SUPERIOR HEALTH ENTERPRISES, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%12/26/2024
SUPERIOR HEALTH HOLDINGS INC5% OR GREATER DIRECT OWNERSHIP INTEREST100%10/14/2021
SUPERIOR HEALTH PARENT, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%10/14/2021
DAVID MARTINCORPORATE OFFICER10/14/2021
DAVID MARTINCORPORATE DIRECTOR10/14/2021
MELISSA PEAIRSW-2 MANAGING EMPLOYEE10/14/2021

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in Metairie

All hospices in Metairie →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Serenity Hospice Services, LLC — hospice records, Metairie, LA." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 191563. https://carerecords.org/hospice/louisiana/serenity-hospice-services-llc-metairie/