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Hospice › Massachusetts › Fall River

Continuum Care of Mass, LLC

Hospice in Fall River, Massachusetts · CCN 221609

Contact and basics

  • Address21 Father Devalles Blvd, Suite 204 -
    Fall River, MA 02723
  • Phone(434) 977-9715
  • CMS certification number221609
  • Ownership typeFor-Profit
  • Medicare-certified since08/16/2019
  • CountyMiddlesex

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Same-type reference in MA

Family survey rating: this provider 4/5; median among 45 providers with a published value in the same state and provider category: 4/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Continuum Care of Mass, LLC

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • Ask how the published family survey rating relates to the reporting period and what has changed since then. Ratings for different kinds of care should not be compared.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

Hospice Care Index

9 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death95.8%higher is better
Gaps in nursing visits75.6%lower is better
Early live discharges9.7%lower is better
Late live discharges33.3%lower is better
Burdensome transitions, Type 122.2%lower is better
Burdensome transitions, Type 22.8%lower is better
Skilled nursing minutes on weekends11.5%higher is better
Nurse care minutes per routine home care days11.10 minhigher is better
CHC/GIP provided0.0%higher is better
Per-beneficiary spending$23,419context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★★★☆ 4/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1085.0%
Would definitely recommend87.0%
Family member treated with respect92.0%
Got the emotional and spiritual support they wanted94.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)96.8%
Pain screening99.6%
Pain assessment97.6%
Shortness-of-breath screening99.6%
Shortness-of-breath treatment95.8%
Bowel regimen for patients on opioids100.0%
Treatment preferences documented99.6%
Beliefs and values addressed99.6%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 114 patients.

Where care was delivered

  • Patient's home17.0%
  • Assisted living facility48.0%
  • Nursing facility36.0%
  • Skilled nursing facility0.0%
  • Inpatient hospice facility0.0%

Primary diagnosis mix

  • Dementia41.0%
  • Cancer12.0%
  • Circulatory / heart disease18.0%
  • Stroke6.0%
  • Other conditions24.0%

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

HOSPICE CARE INTERMEDIATE I, INC. — all 38 hospices → HOSPICE CARE INTERMEDIATE II, INC. — all 38 hospices → THL EQUITY FUND VIII INVESTORS (HOSPICE CARE), L.P. — all 38 hospices →

CMS flags at least one owner here as: chain home office, holding company, private equity. These are CMS's own classification checkboxes, reproduced as filed.

OwnerRoleShareAssociated sinceCMS type flags
CARE HOSPICE ACQUISITION, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%7/16/2020holding company
CARE HOSPICE, INC.5% OR GREATER DIRECT OWNERSHIP INTEREST100%7/16/2020holding companychain home office
HOSPICE CARE BUYER, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%12/9/2020holding company
HOSPICE CARE HOLDINGS, L.P.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%12/9/2020holding company
HOSPICE CARE INTERMEDIATE I, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%12/9/2020holding company
HOSPICE CARE INTERMEDIATE II, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%12/9/2020holding company
THL EQUITY FUND VIII INVESTORS (HOSPICE CARE), L.P.5% OR GREATER INDIRECT OWNERSHIP INTEREST29.16%12/9/2020private equity
THOMAS H. LEE EQUITY FUND VIII, L.P.5% OR GREATER INDIRECT OWNERSHIP INTEREST15.07%12/9/2020private equity
THOMAS H. LEE PARALLEL FUND VIII, L.P.5% OR GREATER INDIRECT OWNERSHIP INTEREST27.44%12/9/2020private equity
BART VALDEZCORPORATE OFFICER—1/6/2025—
BART VALDEZW-2 MANAGING EMPLOYEE—1/6/2025—
DANA REIDCORPORATE OFFICER—1/4/2025—
DANA REIDW-2 MANAGING EMPLOYEE—1/4/2025—
GRANT BROWNCORPORATE OFFICER—7/16/2020—
GRANT BROWNW-2 MANAGING EMPLOYEE—12/10/2021—
JESSE MOORECORPORATE OFFICER—5/26/2021—
JESSE MOOREW-2 MANAGING EMPLOYEE—5/26/2021—
JOHN HUNTER5% OR GREATER INDIRECT OWNERSHIP INTEREST9.42%12/9/2020—
JULIANNE HETZLERCONTRACTED MANAGING EMPLOYEE—2/16/2023—
KATHLEEN CLARKW-2 MANAGING EMPLOYEE—6/4/2018—

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Continuum Care of Mass, LLC — hospice records, Fall River, MA." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 221609. https://carerecords.org/hospice/massachusetts/continuum-care-of-mass-llc-fall-river/