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Legacy Lifecare Home Health and Hospice Care- West

Hospice in Longmeadow, Massachusetts · CCN 221581

Contact and basics

  • Address770 Converse Street -
    Longmeadow, MA 01106
  • Phone(978) 471-5146
  • CMS certification number221581
  • Ownership typeNon-Profit
  • Medicare-certified since01/10/2008
  • CountyHampden

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Same-type reference in MA

Family survey rating: this provider 5/5; median among 45 providers with a published value in the same state and provider category: 4/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Legacy Lifecare Home Health and Hospice Care- West

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • Ask how the published family survey rating relates to the reporting period and what has changed since then. Ratings for different kinds of care should not be compared.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

Hospice Care Index

9 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death96.7%higher is better
Gaps in nursing visits41.2%lower is better
Early live discharges7.1%lower is better
Late live discharges35.7%lower is better
Burdensome transitions, Type 17.1%lower is better
Burdensome transitions, Type 27.1%lower is better
Skilled nursing minutes on weekends14.6%higher is better
Nurse care minutes per routine home care days13.30 minhigher is better
CHC/GIP provided0.1%higher is better
Per-beneficiary spending$10,294context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★★★★ 5/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1090.0%
Would definitely recommend92.0%
Family member treated with respect94.0%
Got the emotional and spiritual support they wanted91.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)95.9%
Pain screening100.0%
Pain assessment100.0%
Shortness-of-breath screening99.3%
Shortness-of-breath treatment95.2%
Bowel regimen for patients on opioids96.1%
Treatment preferences documented100.0%
Beliefs and values addressed99.3%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 20 patients.

Where care was delivered

  • Patient's home13.0%
  • Assisted living facility18.0%
  • Nursing facility0.0%
  • Skilled nursing facility69.0%
  • Inpatient hospice facility0.0%

Primary diagnosis mix

  • Dementia9.0%
  • Cancer22.0%
  • Circulatory / heart disease11.0%
  • Stroke29.0%
  • Other conditions23.0%

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

CHELSEA JEWISH LIFECARE INC — all 2 hospices → LEGACY LIFECARE INC — all 2 hospices →

OwnerRoleShareAssociated sinceCMS type flags
CHELSEA JEWISH LIFECARE INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%3/10/2019—
JGS LIFECARE CORPORATION5% OR GREATER DIRECT OWNERSHIP INTEREST100%6/15/1994—
LEGACY LIFECARE INC5% OR GREATER INDIRECT OWNERSHIP INTEREST—1/1/2021—
ADAM BERMANCORPORATE OFFICER6%1/1/2018—
ADAM BERMANCORPORATE DIRECTOR6%1/1/2018—
BARRY BERMANCORPORATE OFFICER—1/1/2018—
BARRY BERMANCORPORATE DIRECTOR6%1/1/2018—
CAROL CASARTELLOCORPORATE DIRECTOR6%5/1/2020—
CHRISTOPHER CARRCORPORATE DIRECTOR6%1/1/2018—
DONNA CRESCENZOOPERATIONAL/MANAGERIAL CONTROL—12/13/2010—
GERALD LAZARUSCORPORATE DIRECTOR6%1/1/2017—
JAMES ROSENTHALCORPORATE DIRECTOR6%5/1/2015—
JENNIFER SANTERRECORPORATE OFFICER—7/1/2021—
MADELINE PRESZW-2 MANAGING EMPLOYEE—10/1/2016—
MARGARET MASTRANGELOW-2 MANAGING EMPLOYEE0%6/1/2022—
MARTHA FINKELCORPORATE DIRECTOR6%1/1/2000—
MICHAEL WEBBERCORPORATE DIRECTOR6%11/1/2022—
MICHELLE FEINSTEINCORPORATE DIRECTOR6%1/1/2015—
PETER GREENBERGCORPORATE DIRECTOR6%5/1/2017—
RICHARD HALPERNCORPORATE DIRECTOR6%1/1/1982—
RUDY D'AGOSTINOCORPORATE DIRECTOR6%1/1/2008—
STEVEN DANECORPORATE DIRECTOR6%5/1/2018—
STUART ANFANGCORPORATE DIRECTOR6%1/1/1999—
SUSAN GOLDSMITHCORPORATE DIRECTOR6%5/1/2013—
SUSAN KLINECORPORATE DIRECTOR6%1/1/1980—
SUSAN MEGASCORPORATE DIRECTOR—11/30/2023—
UDAYA JAGADEESANCONTRACTED MANAGING EMPLOYEE0%10/1/2018—

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Legacy Lifecare Home Health and Hospice Care- West — hospice records, Longmeadow, MA." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 221581. https://carerecords.org/hospice/massachusetts/legacy-lifecare-home-health-and-hospice-care-west-longmeadow/