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HospiceMassachusetts › Southborough

Serenity Hospice, LLC

Hospice in Southborough, Massachusetts · CCN 221589

Contact and basics

  • Address153 Cordaville Road, Suite 120 -
    Southborough, MA 01772
  • Phone(508) 266-6402
  • CMS certification number221589
  • Ownership typeFor-Profit
  • Medicare-certified since08/23/2009
  • CountyMiddlesex

Hospice Care Index

9 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death92.4%higher is better
Gaps in nursing visits44.3%lower is better
Early live discharges9.1%lower is better
Late live discharges31.8%lower is better
Burdensome transitions, Type 14.5%lower is better
Burdensome transitions, Type 20.0%lower is better
Skilled nursing minutes on weekends5.9%higher is better
Nurse care minutes per routine home care days13.40 minhigher is better
CHC/GIP provided0.0%higher is better
Per-beneficiary spending$17,110context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1063.0%
Would definitely recommend72.0%
Family member treated with respect79.0%
Got the emotional and spiritual support they wanted85.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)88.0%
Pain screening96.7%
Pain assessment100.0%
Shortness-of-breath screening98.9%
Shortness-of-breath treatment97.1%
Bowel regimen for patients on opioids95.5%
Treatment preferences documented98.9%
Beliefs and values addressed93.5%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 28 patients.

Where care was delivered

  • Patient's home2.0%
  • Assisted living facility0.0%
  • Nursing facility87.0%
  • Skilled nursing facility11.0%
  • Inpatient hospice facility0.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Dementia60.0%
  • Cancer14.0%
  • Other conditions16.0%

Who owns this hospice

ALLIANCE HEALTH INC — all 2 hospices →

OwnerRoleShareAssociated sinceCMS type flags
ALLIANCE HEALTH INC5% OR GREATER DIRECT OWNERSHIP INTEREST100%8/1/2022
ALFRED GRAYOPERATIONAL/MANAGERIAL CONTROL0%8/1/2022
ANDREW CALKINSOPERATIONAL/MANAGERIAL CONTROL0%8/1/2022
ARTHUR MOURTZINOSOPERATIONAL/MANAGERIAL CONTROL0%8/1/2022
CHRISTOPHER ROBBINSOPERATIONAL/MANAGERIAL CONTROL0%8/1/2022
ERIK JONESOPERATIONAL/MANAGERIAL CONTROL0%8/1/2022
FRANCIS GRADYCORPORATE OFFICER0%8/1/2022
FRANCIS GRADYOPERATIONAL/MANAGERIAL CONTROL0%8/1/2022
JAMES RILEYOPERATIONAL/MANAGERIAL CONTROL0%8/1/2022
JEROME JANISKOOPERATIONAL/MANAGERIAL CONTROL0%8/1/2022
LINDA CORRIDANOPERATIONAL/MANAGERIAL CONTROL0%8/1/2022
MICHAEL JENNINGSOPERATIONAL/MANAGERIAL CONTROL0%9/25/2024
PAUL KEMPCORPORATE OFFICER0%8/1/2022
PETER ZAMPINEOPERATIONAL/MANAGERIAL CONTROL0%8/1/2022
SAMANTHA SABOW-2 MANAGING EMPLOYEE0%11/1/2025
TAMMY BRUNETTIOPERATIONAL/MANAGERIAL CONTROL0%8/1/2022
THOMAS LAVALLEECORPORATE OFFICER0%8/1/2022
VASANT PATELCONTRACTED MANAGING EMPLOYEE0%1/1/2023

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in Massachusetts

All hospices in Massachusetts →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Serenity Hospice, LLC — hospice records, Southborough, MA." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 221589. https://carerecords.org/hospice/massachusetts/serenity-hospice-llc-southborough/