CareRecords.org

HospiceMichigan › Troy

Crossbridge Hospice

Hospice in Troy, Michigan · CCN 231611

Contact and basics

  • Address500 Kirts Blvd, Suite 250 -
    Troy, MI 48084
  • Phone(248) 837-4390
  • CMS certification number231611
  • Ownership typeFor-Profit
  • Medicare-certified since05/07/2009
  • CountyOakland

Hospice Care Index

10 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death93.4%higher is better
Gaps in nursing visits37.7%lower is better
Early live discharges7.6%lower is better
Late live discharges41.1%lower is better
Burdensome transitions, Type 17.0%lower is better
Burdensome transitions, Type 21.3%lower is better
Skilled nursing minutes on weekends6.8%higher is better
Nurse care minutes per routine home care days13.80 minhigher is better
CHC/GIP provided0.0%higher is better
Per-beneficiary spending$16,957context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★★★☆ 4/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1088.0%
Would definitely recommend89.0%
Family member treated with respect93.0%
Got the emotional and spiritual support they wanted91.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)99.1%
Pain screening99.8%
Pain assessment100.0%
Shortness-of-breath screening99.3%
Shortness-of-breath treatment99.3%
Bowel regimen for patients on opioids100.0%
Treatment preferences documented100.0%
Beliefs and values addressed100.0%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 141 patients.

Where care was delivered

  • Patient's home74.0%
  • Assisted living facility17.0%
  • Nursing facility8.0%
  • Skilled nursing facility0.0%
  • Inpatient hospice facility0.0%

Primary diagnosis mix

  • Dementia20.0%
  • Cancer15.0%
  • Circulatory / heart disease28.0%
  • Respiratory disease9.0%
  • Stroke13.0%
  • Other conditions16.0%

Who owns this hospice

ACP-FOW HOSPICE PARENT HOLDINGS, LLC — all 5 hospices → FOW HOSPICE INVESTOR, LLC — all 5 hospices → FOW/ACP CAPITAL, LLC — all 5 hospices →

OwnerRoleShareAssociated sinceCMS type flags
ACP-FOW HOSPICE INTERMEDIATE, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%5/23/2025
ACP-FOW HOSPICE MIDCO, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%5/23/2025
ACP-FOW HOSPICE PARENT HOLDINGS, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST99.99%5/23/2025
FOW HOSPICE INVESTOR, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST96.5%5/23/2025
FOW/ACP CAPITAL, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST96.5%5/23/2025
HOSPICE ACQUISITION COMPANY - MICHIGAN EAST, LLC5% OR GREATER DIRECT OWNERSHIP INTEREST100%5/23/2025
HOSPICE ACQUISITION COMPANY, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%5/23/2025
ANNA-GENE O'NEALCORPORATE OFFICER5/23/2025
BOBAK RAHMANIANCONTRACTED MANAGING EMPLOYEE11/3/2023
CHRISTINA STROICHW-2 MANAGING EMPLOYEE11/3/2023
SCOTT JOHNSONCORPORATE OFFICER5/23/2025
SCOTT JOHNSONOPERATIONAL/MANAGERIAL CONTROL5/23/2025
ZACHARY DREXLERCORPORATE OFFICER9/4/2025

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in Troy

All hospices in Troy →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Crossbridge Hospice — hospice records, Troy, MI." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 231611. https://carerecords.org/hospice/michigan/crossbridge-hospice-troy/