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HospiceMichigan › Novi

Open Arms Hospice

Hospice in Novi, Michigan · CCN 231671

Contact and basics

  • Address39500 W Ten Mile Rd -
    Novi, MI 48375
  • Phone(248) 979-5572
  • CMS certification number231671
  • Ownership typeFor-Profit
  • Medicare-certified since09/13/2019
  • CountyOakland

Hospice Care Index

9 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death98.1%higher is better
Gaps in nursing visits66.4%lower is better
Early live discharges4.2%lower is better
Late live discharges41.7%lower is better
Burdensome transitions, Type 112.5%lower is better
Burdensome transitions, Type 20.0%lower is better
Skilled nursing minutes on weekends6.0%higher is better
Nurse care minutes per routine home care days10.60 minhigher is better
CHC/GIP provided0.0%higher is better
Per-beneficiary spending$19,615context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★★★☆ 4/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1082.0%
Would definitely recommend89.0%
Family member treated with respect95.0%
Got the emotional and spiritual support they wanted96.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)90.1%
Pain screening97.9%
Pain assessment87.5%
Shortness-of-breath screening97.2%
Shortness-of-breath treatment93.2%
Treatment preferences documented100.0%
Beliefs and values addressed100.0%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 59 patients.

Where care was delivered

  • Patient's home42.0%
  • Assisted living facility51.0%
  • Nursing facility0.0%
  • Skilled nursing facility7.0%
  • Inpatient hospice facility0.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Dementia57.0%
  • Cancer8.0%
  • Circulatory / heart disease17.0%
  • Stroke5.0%
  • Other conditions11.0%

Who owns this hospice

OwnerRoleShareAssociated sinceCMS type flags
DANIEL CLEMINTE5% OR GREATER DIRECT OWNERSHIP INTEREST100%8/16/2016
DANIEL CLEMINTECORPORATE OFFICER100%8/16/2016
DANIELA CLEMINTECORPORATE OFFICER8/16/2016
JASON SETSUDACONTRACTED MANAGING EMPLOYEE0%10/25/2021
LIDIA CLEMENTECORPORATE OFFICER0%8/16/2016

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Open Arms Hospice — hospice records, Novi, MI." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 231671. https://carerecords.org/hospice/michigan/open-arms-hospice-novi/