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The Care Team Hospice

Hospice in Gaylord, Michigan · CCN 231659

Contact and basics

  • Address604 W Main St, Suite a -
    Gaylord, MI 49735
  • Phone(989) 447-7445
  • CMS certification number231659
  • Ownership typeFor-Profit
  • Medicare-certified since10/09/2017
  • CountyOtsego

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No state star-rating reference is shown when the rating is missing or fewer than five comparable providers have a published value.

Questions to take to The Care Team Hospice

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • A comparable star rating is not published in this snapshot. Ask about the reporting period and available quality reports; an absent rating is not a zero or a clean record.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Hospice Care Index

8 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores mid-range.

IndicatorThis providerRead as
Visits near death90.4%higher is better
Gaps in nursing visits65.9%lower is better
Early live discharges20.0%lower is better
Late live discharges37.1%lower is better
Burdensome transitions, Type 15.7%lower is better
Burdensome transitions, Type 20.0%lower is better
Skilled nursing minutes on weekends6.8%higher is better
Nurse care minutes per routine home care days10.70 minhigher is better
CHC/GIP provided0.0%higher is better
Per-beneficiary spending$23,582context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1073.0%
Would definitely recommend81.0%
Family member treated with respect84.0%
Got the emotional and spiritual support they wanted84.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)80.6%
Pain screening95.5%
Pain assessment96.3%
Shortness-of-breath screening100.0%
Shortness-of-breath treatment78.8%
Treatment preferences documented100.0%
Beliefs and values addressed95.5%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 38 patients.

Where care was delivered

  • Patient's home40.0%
  • Assisted living facility48.0%
  • Nursing facility12.0%
  • Skilled nursing facility0.0%
  • Inpatient hospice facility0.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Dementia31.0%
  • Cancer21.0%
  • Circulatory / heart disease25.0%
  • Other conditions10.0%

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

JASON LAING REVOCABLE TRUST — all 2 hospices → PINEBROOK HOLDINGS, LLC — all 2 hospices → RCP TCT BLOCKER LLC — all 11 hospices →

CMS flags at least one owner here as: holding company. These are CMS's own classification checkboxes, reproduced as filed.

OwnerRoleShareAssociated sinceCMS type flags
CHHC HOLDINGS INC5% OR GREATER INDIRECT OWNERSHIP INTEREST26.69%12/8/2020holding company
FROST GLH HOLDINGS INC5% OR GREATER INDIRECT OWNERSHIP INTEREST10.21%12/8/2020holding company
JASON LAING REVOCABLE TRUST5% OR GREATER INDIRECT OWNERSHIP INTEREST36.9%12/31/2022—
PINEBROOK HOLDINGS, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST26.69%12/8/2020holding company
RCP TCT BLOCKER LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST63.1%12/8/2020holding company
RCP TCT HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%12/8/2020holding company
RCP TCT INTERMEDIATE HOLDINGS, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%12/31/2022holding company
RCP TCT LLC5% OR GREATER DIRECT OWNERSHIP INTEREST100%12/8/2020holding company
REVELSTOKE CAPITAL PARTNERS FUND II, L.P.5% OR GREATER INDIRECT OWNERSHIP INTEREST63.1%12/8/2020—
DANIEL SHOEMAKERCORPORATE OFFICER—7/1/2023—
DANIEL SHOEMAKERW-2 MANAGING EMPLOYEE—7/1/2022—
DANIEL SHOEMAKEROPERATIONAL/MANAGERIAL CONTROL—7/1/2022—
HERNAN MALDONADOW-2 MANAGING EMPLOYEE0%7/1/2022—
JASON LAING5% OR GREATER INDIRECT OWNERSHIP INTEREST36.9%10/9/2019—
JASON LAINGCORPORATE OFFICER—7/1/2022—
JASON LAINGOPERATIONAL/MANAGERIAL CONTROL—7/1/2022—
KELLE NOXONW-2 MANAGING EMPLOYEE0%12/20/2022—
VALERIE DEWBRECORPORATE OFFICER—12/1/2021—

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in Gaylord

All hospices in Michigan →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "The Care Team Hospice — hospice records, Gaylord, MI." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 231659. https://carerecords.org/hospice/michigan/the-care-team-hospice-gaylord/