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HospiceMississippi › Olive Branch

Spring Valley Hospice

Hospice in Olive Branch, Mississippi · CCN 251658

Contact and basics

  • Address7139 Commerce Drive, Bldg B-3 -
    Olive Branch, MS 38654
  • Phone(662) 890-5554
  • CMS certification number251658
  • Ownership typeFor-Profit
  • Medicare-certified since05/05/2010
  • CountyDesoto

Hospice Care Index

9 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death89.7%higher is better
Gaps in nursing visits58.3%lower is better
Early live discharges7.0%lower is better
Late live discharges33.7%lower is better
Burdensome transitions, Type 19.3%lower is better
Burdensome transitions, Type 21.2%lower is better
Skilled nursing minutes on weekends4.2%higher is better
Nurse care minutes per routine home care days11.20 minhigher is better
CHC/GIP provided0.0%higher is better
Per-beneficiary spending$19,448context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★☆☆☆ 2/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1076.0%
Would definitely recommend80.0%
Family member treated with respect85.0%
Got the emotional and spiritual support they wanted81.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)99.7%
Pain screening99.7%
Pain assessment100.0%
Shortness-of-breath screening100.0%
Shortness-of-breath treatment100.0%
Bowel regimen for patients on opioids100.0%
Treatment preferences documented100.0%
Beliefs and values addressed100.0%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 96 patients.

Where care was delivered

  • Patient's home78.0%
  • Assisted living facility8.0%
  • Nursing facility13.0%
  • Skilled nursing facility0.0%
  • Inpatient hospice facility0.0%
  • Inpatient hospital1.0%

Primary diagnosis mix

  • Dementia28.0%
  • Cancer28.0%
  • Circulatory / heart disease18.0%
  • Respiratory disease10.0%
  • Other conditions15.0%

Who owns this hospice

WALGREEN CO — all 47 hospices → WALGREENS HOLDING COMPANY — all 47 hospices → ABODE HEALTHCARE, INC. — all 35 hospices →

OwnerRoleShareAssociated sinceCMS type flags
ABODE HEALTHCARE, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%11/1/2021
BRIGHTSPRING HEALTH HOLDINGS CORP5% OR GREATER INDIRECT OWNERSHIP INTEREST100%11/1/2021
BRIGHTSPRING HEALTH SERVICES INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%11/1/2021
HOSPICE HOME CARE, LLC5% OR GREATER DIRECT OWNERSHIP INTEREST100%4/30/2016
KKR AMERICAS FUND XII LP5% OR GREATER INDIRECT OWNERSHIP INTEREST42%11/1/2021
KKR PHOENIX AGGREGATOR L.P.5% OR GREATER INDIRECT OWNERSHIP INTEREST48%11/1/2021
PHOENIX GUARANTOR INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%11/1/2021
PHOENIX INTERMEDIATE HOLDINGS INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%11/1/2021
RES-CARE INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%11/1/2021
SILVERTON ABODE HOLDING CORPORATION5% OR GREATER INDIRECT OWNERSHIP INTEREST100%11/1/2021
SILVERTON ABODE, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%11/1/2021
SILVERTON HOLDINGS, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%11/1/2021
SILVERTON INTERMEDIATE HOLDINGS, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%11/1/2021
WALGREEN CO5% OR GREATER INDIRECT OWNERSHIP INTEREST20%11/1/2021
WALGREENS HOLDING COMPANY5% OR GREATER INDIRECT OWNERSHIP INTEREST20%11/1/2021
FAZAL YAHYACONTRACTED MANAGING EMPLOYEE0%4/1/2020
JAY KOEPERCORPORATE OFFICER0%7/14/2023
JAY KOEPERCORPORATE DIRECTOR0%7/14/2023
JENNIFER PHIPPSCORPORATE OFFICER7/22/2022
KRISTI KENSLOWW-2 MANAGING EMPLOYEE11/1/2021
MARGARET PEMBERTONCORPORATE OFFICER11/1/2021
MARGARET PEMBERTONCORPORATE DIRECTOR12/3/2021
MICHAEL MCMAUDECORPORATE OFFICER11/1/2021
MICHAEL MCMAUDECORPORATE DIRECTOR12/3/2021

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in Olive Branch

All hospices in Mississippi →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Spring Valley Hospice — hospice records, Olive Branch, MS." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 251658. https://carerecords.org/hospice/mississippi/spring-valley-hospice-olive-branch/