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Spring Vallley Hospice of Tupelo

Hospice in Tupelo, Mississippi · CCN 251702

Contact and basics

  • Address1018 N Gloster, Ste J -
    Tupelo, MS 38804
  • Phone(662) 586-5126
  • CMS certification number251702
  • Ownership typeFor-Profit
  • Medicare-certified since09/26/2017
  • CountyLee

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No state star-rating reference is shown when the rating is missing or fewer than five comparable providers have a published value.

Questions to take to Spring Vallley Hospice of Tupelo

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • A comparable star rating is not published in this snapshot. Ask about the reporting period and available quality reports; an absent rating is not a zero or a clean record.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
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Hospice Care Index

8 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores mid-range.

IndicatorThis providerRead as
Visits near death86.7%higher is better
Gaps in nursing visits71.2%lower is better
Early live discharges6.5%lower is better
Late live discharges38.0%lower is better
Burdensome transitions, Type 110.9%lower is better
Burdensome transitions, Type 24.3%lower is better
Skilled nursing minutes on weekends4.1%higher is better
Nurse care minutes per routine home care days9.30 minhigher is better
CHC/GIP provided0.0%higher is better
Per-beneficiary spending$25,535context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1076.0%
Would definitely recommend76.0%
Family member treated with respect86.0%
Got the emotional and spiritual support they wanted86.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)100.0%
Pain screening100.0%
Pain assessment100.0%
Shortness-of-breath screening100.0%
Shortness-of-breath treatment100.0%
Bowel regimen for patients on opioids100.0%
Treatment preferences documented100.0%
Beliefs and values addressed100.0%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 66 patients.

Where care was delivered

  • Patient's home89.0%
  • Assisted living facility7.0%
  • Nursing facility3.0%
  • Skilled nursing facility0.0%
  • Inpatient hospital1.0%

Primary diagnosis mix

  • Dementia39.0%
  • Cancer9.0%
  • Circulatory / heart disease19.0%
  • Respiratory disease19.0%
  • Other conditions15.0%

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

HOSPICE HOME CARE, LLC — all 4 hospices → KKR AMERICAS FUND XII LP — all 49 hospices → KKR PHOENIX AGGREGATOR L.P. — all 49 hospices →

OwnerRoleShareAssociated sinceCMS type flags
ABODE HEALTHCARE, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%11/1/2021—
BRIGHTSPRING HEALTH HOLDINGS CORP5% OR GREATER INDIRECT OWNERSHIP INTEREST100%11/1/2021—
BRIGHTSPRING HEALTH SERVICES INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%11/1/2021—
HOSPICE HOME CARE, LLC5% OR GREATER DIRECT OWNERSHIP INTEREST100%11/17/2015—
KKR AMERICAS FUND XII LP5% OR GREATER INDIRECT OWNERSHIP INTEREST42%11/1/2021—
KKR PHOENIX AGGREGATOR L.P.5% OR GREATER INDIRECT OWNERSHIP INTEREST48%11/1/2021—
PHOENIX GUARANTOR INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%11/1/2021—
PHOENIX INTERMEDIATE HOLDINGS INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%11/1/2021—
RES-CARE INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%11/1/2021—
SILVERTON ABODE HOLDING CORPORATION5% OR GREATER INDIRECT OWNERSHIP INTEREST100%11/1/2021—
SILVERTON ABODE, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%11/1/2021—
SILVERTON HOLDINGS, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%11/1/2021—
SILVERTON INTERMEDIATE HOLDINGS, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%11/1/2021—
WALGREEN CO5% OR GREATER INDIRECT OWNERSHIP INTEREST20%11/1/2021—
WALGREENS HOLDING COMPANY5% OR GREATER INDIRECT OWNERSHIP INTEREST20%11/1/2021—
FAZAL YAHYACONTRACTED MANAGING EMPLOYEE0%4/1/2020—
JAY KOEPERCORPORATE OFFICER0%7/14/2023—
JAY KOEPERCORPORATE DIRECTOR0%7/14/2023—
JENNIFER PHIPPSCORPORATE OFFICER—7/22/2022—
KRISTI KENSLOWW-2 MANAGING EMPLOYEE—11/1/2021—
MARGARET PEMBERTONCORPORATE OFFICER—11/1/2021—
MARGARET PEMBERTONCORPORATE DIRECTOR—12/3/2021—
MICHAEL MCMAUDECORPORATE OFFICER—11/1/2021—
MICHAEL MCMAUDECORPORATE DIRECTOR—12/3/2021—

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Spring Vallley Hospice of Tupelo — hospice records, Tupelo, MS." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 251702. https://carerecords.org/hospice/mississippi/spring-vallley-hospice-of-tupelo-tupelo/