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HospiceMontana › Billings

Riverstone Health

Hospice in Billings, Montana · CCN 271502

Contact and basics

  • Address2626 1st Ave S -
    Billings, MT 59101
  • Phone(406) 247-3200
  • CMS certification number271502
  • Ownership typeCombination Government & Non-Profit
  • Medicare-certified since05/06/1988
  • CountyYellowstone

Hospice Care Index

10 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death99.5%higher is better
Gaps in nursing visits58.8%lower is better
Early live discharges0.0%lower is better
Late live discharges10.8%lower is better
Burdensome transitions, Type 116.2%lower is better
Burdensome transitions, Type 20.0%lower is better
Skilled nursing minutes on weekends10.4%higher is better
Nurse care minutes per routine home care days15.50 minhigher is better
CHC/GIP provided0.2%higher is better
Per-beneficiary spending$11,924context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★★★★ 5/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1090.0%
Would definitely recommend95.0%
Family member treated with respect96.0%
Got the emotional and spiritual support they wanted96.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)96.5%
Pain screening97.8%
Pain assessment100.0%
Shortness-of-breath screening100.0%
Shortness-of-breath treatment98.4%
Bowel regimen for patients on opioids100.0%
Treatment preferences documented100.0%
Beliefs and values addressed99.6%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 47 patients.

Where care was delivered

  • Patient's home72.0%
  • Assisted living facility24.0%
  • Nursing facility1.0%
  • Skilled nursing facility0.0%
  • Inpatient hospice facility0.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Dementia11.0%
  • Cancer36.0%
  • Circulatory / heart disease13.0%
  • Respiratory disease12.0%
  • Other conditions26.0%

Who owns this hospice

OwnerRoleShareAssociated sinceCMS type flags
YELLOWSTONE CITY-COUNTY HEALTH DEPT5% OR GREATER DIRECT OWNERSHIP INTEREST100%1/1/1998
JOHN FELTONCORPORATE OFFICER7/1/2011
SHELLI RITZCORPORATE OFFICER6/6/2008
STACY SUMMERSW-2 MANAGING EMPLOYEE6/6/2008

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in Billings

All hospices in Montana →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Riverstone Health — hospice records, Billings, MT." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 271502. https://carerecords.org/hospice/montana/riverstone-health-billings/