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Compassioncare Hospice of Reno

Hospice in Reno, Nevada · CCN 291550

Contact and basics

  • Address907 Mountain St -
    Reno, NV 89703
  • Phone(775) 687-1530
  • CMS certification number291550
  • Ownership typeFor-Profit
  • Medicare-certified since12/23/2016
  • CountyWashoe

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Same-type reference in NV

Family survey rating: this provider 2/5; median among 18 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Compassioncare Hospice of Reno

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • Ask how the published family survey rating relates to the reporting period and what has changed since then. Ratings for different kinds of care should not be compared.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

Hospice Care Index

10 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death95.3%higher is better
Gaps in nursing visits39.0%lower is better
Early live discharges11.9%lower is better
Late live discharges22.9%lower is better
Burdensome transitions, Type 19.2%lower is better
Burdensome transitions, Type 22.8%lower is better
Skilled nursing minutes on weekends10.5%higher is better
Nurse care minutes per routine home care days14.20 minhigher is better
CHC/GIP provided0.0%higher is better
Per-beneficiary spending$14,589context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★☆☆☆ 2/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1079.0%
Would definitely recommend77.0%
Family member treated with respect84.0%
Got the emotional and spiritual support they wanted88.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)99.7%
Pain screening100.0%
Pain assessment100.0%
Shortness-of-breath screening100.0%
Shortness-of-breath treatment100.0%
Bowel regimen for patients on opioids98.9%
Treatment preferences documented100.0%
Beliefs and values addressed100.0%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 76 patients.

Where care was delivered

  • Patient's home55.0%
  • Assisted living facility38.0%
  • Nursing facility6.0%
  • Skilled nursing facility1.0%
  • Inpatient hospice facility0.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Dementia27.0%
  • Cancer24.0%
  • Circulatory / heart disease18.0%
  • Respiratory disease13.0%
  • Other conditions18.0%

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

SILVERTON ABODE HOLDING CORPORATION — all 35 hospices → SILVERTON ABODE, LLC — all 35 hospices → SILVERTON HOLDINGS, INC. — all 35 hospices →

CMS flags at least one owner here as: holding company. These are CMS's own classification checkboxes, reproduced as filed.

OwnerRoleShareAssociated sinceCMS type flags
ABODE HEALTHCARE, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%5/1/2019—
BRIGHTSPRING HEALTH HOLDINGS CORP5% OR GREATER INDIRECT OWNERSHIP INTEREST100%4/16/2021—
BRIGHTSPRING HEALTH SERVICES INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%4/16/2021—
COMPASSIONCARE HOSPICE LAS VEGAS, LLC5% OR GREATER DIRECT OWNERSHIP INTEREST100%5/1/2019—
KKR AMERICAS FUND XII LP5% OR GREATER INDIRECT OWNERSHIP INTEREST60%4/16/2021—
KKR PHOENIX AGGREGATOR L.P.5% OR GREATER INDIRECT OWNERSHIP INTEREST68%4/16/2021—
PHOENIX GUARANTOR INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%4/16/2021—
PHOENIX INTERMEDIATE HOLDINGS INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%4/16/2021—
RES-CARE INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%4/16/2021—
SILVERTON ABODE HOLDING CORPORATION5% OR GREATER INDIRECT OWNERSHIP INTEREST100%8/28/2019holding company
SILVERTON ABODE, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%8/28/2019holding company
SILVERTON HOLDINGS, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%8/28/2019holding company
SILVERTON INTERMEDIATE HOLDINGS, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%8/28/2019holding company
WALGREEN CO5% OR GREATER INDIRECT OWNERSHIP INTEREST29%4/16/2021—
WALGREENS HOLDING COMPANY5% OR GREATER INDIRECT OWNERSHIP INTEREST29%4/16/2021—
JENNIFER PHIPPSCORPORATE OFFICER—7/22/2022—
KEVIN MCDANIELCORPORATE OFFICER—12/3/2021—
KEVIN MCDANIELCORPORATE DIRECTOR—12/3/2021—
KRISTI DENNYW-2 MANAGING EMPLOYEE—9/20/2021—
MARGARET PEMBERTONCORPORATE OFFICER—12/3/2021—
MARGARET PEMBERTONCORPORATE DIRECTOR—12/3/2021—
MICHAEL MCMAUDECORPORATE OFFICER—5/1/2019—
MICHAEL MCMAUDECORPORATE DIRECTOR—5/1/2019—

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in Reno

All hospices in Reno →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Compassioncare Hospice of Reno — hospice records, Reno, NV." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 291550. https://carerecords.org/hospice/nevada/compassioncare-hospice-of-reno-reno/