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HospiceNorth Carolina › Shelby

Via Health Partners - Cleveland

Hospice in Shelby, North Carolina · CCN 341520

Contact and basics

  • Address951 Wendover Heights Drive -
    Shelby, NC 28150
  • Phone(704) 487-4677
  • CMS certification number341520
  • Ownership typeNon-Profit
  • Medicare-certified since11/10/1987
  • CountyCleveland

Hospice Care Index

10 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death95.4%higher is better
Gaps in nursing visits48.7%lower is better
Early live discharges9.9%lower is better
Late live discharges26.9%lower is better
Burdensome transitions, Type 13.1%lower is better
Burdensome transitions, Type 20.9%lower is better
Skilled nursing minutes on weekends10.3%higher is better
Nurse care minutes per routine home care days14.60 minhigher is better
CHC/GIP provided2.7%higher is better
Per-beneficiary spending$15,125context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★★★☆ 4/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1086.0%
Would definitely recommend91.0%
Family member treated with respect92.0%
Got the emotional and spiritual support they wanted93.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)98.2%
Pain screening99.5%
Pain assessment99.3%
Shortness-of-breath screening100.0%
Shortness-of-breath treatment99.6%
Bowel regimen for patients on opioids99.4%
Treatment preferences documented99.9%
Beliefs and values addressed99.4%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 212 patients.

Where care was delivered

  • Patient's home62.0%
  • Assisted living facility13.0%
  • Nursing facility19.0%
  • Skilled nursing facility0.0%
  • Inpatient hospice facility3.0%
  • Inpatient hospital1.0%

Primary diagnosis mix

  • Dementia29.0%
  • Cancer18.0%
  • Circulatory / heart disease12.0%
  • Respiratory disease13.0%
  • Stroke7.0%
  • Other conditions23.0%

Who owns this hospice

OwnerRoleShareAssociated sinceCMS type flags
BRIDGET HILLERW-2 MANAGING EMPLOYEE4/1/2024
JULIE VIBBERTW-2 MANAGING EMPLOYEE4/1/2024
PETER BRUNNICKCORPORATE OFFICER4/1/2024

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in North Carolina

All hospices in North Carolina →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Via Health Partners - Cleveland — hospice records, Shelby, NC." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 341520. https://carerecords.org/hospice/north-carolina/via-health-partners-cleveland-shelby/