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HospicePennsylvania › Bala Cynwyd

Heartland Hospice (Philadelphia)

Hospice in Bala Cynwyd, Pennsylvania · CCN 391570

Contact and basics

  • Address333 E City Avenue Suite 401 -
    Bala Cynwyd, PA 19004
  • Phone(610) 941-6700
  • CMS certification number391570
  • Ownership typeFor-Profit
  • Medicare-certified since05/26/1993
  • CountyMontgomery

Hospice Care Index

9 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death86.9%higher is better
Gaps in nursing visits56.7%lower is better
Early live discharges10.8%lower is better
Late live discharges62.2%lower is better
Burdensome transitions, Type 12.7%lower is better
Burdensome transitions, Type 22.7%lower is better
Skilled nursing minutes on weekends5.9%higher is better
Nurse care minutes per routine home care days11 minhigher is better
CHC/GIP provided0.0%higher is better
Per-beneficiary spending$20,268context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1079.0%
Would definitely recommend76.0%
Family member treated with respect86.0%
Got the emotional and spiritual support they wanted90.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)93.1%
Pain screening99.3%
Pain assessment96.0%
Shortness-of-breath screening97.9%
Shortness-of-breath treatment96.7%
Bowel regimen for patients on opioids96.4%
Treatment preferences documented100.0%
Beliefs and values addressed100.0%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 18 patients.

Where care was delivered

  • Patient's home43.0%
  • Assisted living facility19.0%
  • Nursing facility38.0%
  • Skilled nursing facility0.0%
  • Inpatient hospice facility0.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Dementia31.0%
  • Cancer21.0%
  • Stroke26.0%

Who owns this hospice

CHARLOTTE BUYER, INC. — all 206 hospices → CHARLOTTE MIDCO, LLC — all 203 hospices → CURO HEALTH SERVICES HOLDINGS, INC — all 205 hospices →

CMS flags at least one owner here as: holding company. These are CMS's own classification checkboxes, reproduced as filed.

OwnerRoleShareAssociated sinceCMS type flags
CD&R FALCON HOLDINGS, LP5% OR GREATER INDIRECT OWNERSHIP INTEREST60%8/11/2022holding company
CENTERWELL HEALTH SERVICES INC5% OR GREATER INDIRECT OWNERSHIP INTEREST40%12/22/2022holding company
CH SERVICES GROUP HOLDINGS INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2/5/2015holding company
CH SERVICES HOLDINGS INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2/5/2015holding company
CH SERVICES MIDCO HOLDINGS INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2/5/2015holding company
CHARLOTTE BUYER, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%7/11/2018holding company
CHARLOTTE MIDCO, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%8/11/2022holding company
CURO HEALTH SERVICES HOLDINGS, INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%6/6/2014holding company
CURO HEALTH SERVICES LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%6/6/2014
CURO HOSPICE SC, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%7/2/2018
FALCON HOSPICE, LP5% OR GREATER INDIRECT OWNERSHIP INTEREST100%8/11/2022holding company
HUMANA INC5% OR GREATER INDIRECT OWNERSHIP INTEREST40%8/11/2022
KAH HOSPICE COMPANY, INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%3/1/2022holding company
KENTUCKY HOMECARE HOLDINGS, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST40%8/11/2022holding company
KENTUCKY HOMECARE PARENT INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST40%8/11/2022holding company
KSOC HOLDINGS, INC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%12/1/2011holding company
SOUTHERNCARE HOLDINGS, INC.5% OR GREATER DIRECT OWNERSHIP INTEREST100%12/30/2002holding company
AMANDA BRADLEYW-2 MANAGING EMPLOYEE0%7/4/2025
CHRISTOPHER DAVISCONTRACTED MANAGING EMPLOYEE0%2/14/2019
DAVID ARNOLDCORPORATE OFFICER0%12/31/2002
DAVID ARNOLDOPERATIONAL/MANAGERIAL CONTROL0%12/31/2021
DAVID CAUSBYCORPORATE OFFICER0%4/27/2021
DAVID CAUSBYCORPORATE DIRECTOR0%4/27/2021
JANET COMBSCORPORATE OFFICER0%11/1/2021
RONALD LAZASCORPORATE OFFICER0%4/27/2021
RONALD LAZASCORPORATE DIRECTOR0%4/27/2021
THOMAS DOLANCORPORATE OFFICER0%11/30/2021

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in Bala Cynwyd

All hospices in Pennsylvania →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Heartland Hospice (Philadelphia) — hospice records, Bala Cynwyd, PA." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 391570. https://carerecords.org/hospice/pennsylvania/heartland-hospice-philadelphia-bala-cynwyd/