CareRecords.org

Hospice › Rhode Island › Providence

Hopehealth Hospice & Palliative Care

Hospice in Providence, Rhode Island · CCN 411500

Contact and basics

  • Address1085 North Main Street -
    Providence, RI 02904
  • Phone(401) 415-4200
  • CMS certification number411500
  • Ownership typeNon-Profit
  • Medicare-certified since12/15/1983
  • CountyProvidence

Use this record in your decision

Save this provider to compare the same published fields across up to four providers of the same care type.

Open your comparison

Same-type reference in RI

Family survey rating: this provider 4/5; median among 6 providers with a published value in the same state and provider category: 4/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Hopehealth Hospice & Palliative Care

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • Ask how the published family survey rating relates to the reporting period and what has changed since then. Ratings for different kinds of care should not be compared.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

Hospice Care Index

10 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death96.3%higher is better
Gaps in nursing visits75.1%lower is better
Early live discharges12.8%lower is better
Late live discharges29.1%lower is better
Burdensome transitions, Type 19.1%lower is better
Burdensome transitions, Type 21.0%lower is better
Skilled nursing minutes on weekends14.2%higher is better
Nurse care minutes per routine home care days16.50 minhigher is better
CHC/GIP provided4.0%higher is better
Per-beneficiary spending$12,469context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★★★☆ 4/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1086.0%
Would definitely recommend90.0%
Family member treated with respect93.0%
Got the emotional and spiritual support they wanted92.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)99.6%
Pain screening99.8%
Pain assessment100.0%
Shortness-of-breath screening99.9%
Shortness-of-breath treatment99.8%
Bowel regimen for patients on opioids99.8%
Treatment preferences documented100.0%
Beliefs and values addressed100.0%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 582 patients.

Where care was delivered

  • Patient's home51.0%
  • Assisted living facility10.0%
  • Nursing facility34.0%
  • Skilled nursing facility0.0%
  • Inpatient hospice facility4.0%
  • Inpatient hospital1.0%

Primary diagnosis mix

  • Dementia14.0%
  • Cancer26.0%
  • Circulatory / heart disease16.0%
  • Respiratory disease8.0%
  • Stroke13.0%
  • Other conditions23.0%

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

HOPEHEALTH — all 2 hospices →

OwnerRoleShareAssociated sinceCMS type flags
HOPEHEALTHOPERATIONAL/MANAGERIAL CONTROL—2/1/2012—
CARIE BAILEYCORPORATE OFFICER—1/1/2023—
CARIE BAILEYCORPORATE DIRECTOR0%9/1/2021—
CHRISTOPHER MARSELLACORPORATE DIRECTOR0%4/1/2016—
DEBORAH CORNWALLCORPORATE DIRECTOR0%8/1/2019—
DIANA FRANCHITTOCORPORATE OFFICER—8/1/2008—
DIANA FRANCHITTOCORPORATE DIRECTOR—8/1/2008—
DIANA FRANCHITTOW-2 MANAGING EMPLOYEE—8/1/2008—
EDWARD MARTINW-2 MANAGING EMPLOYEE—9/2/2008—
EDWARD MARTINOPERATIONAL/MANAGERIAL CONTROL—9/2/2008—
JANET COOPER-NELSONCORPORATE DIRECTOR0%4/1/2016—
JEFFREY BRADLEYCORPORATE DIRECTOR0%9/1/2021—
KEITH KELLYCORPORATE DIRECTOR0%4/1/2016—
KENNETH ARNOLDCORPORATE DIRECTOR0%8/1/2019—
KWAME DAPAAH AFRIYIECORPORATE DIRECTOR0%1/1/2023—
LORETTA WINDEW-2 MANAGING EMPLOYEE0%5/1/2024—
MARCIA NEIBERGCORPORATE DIRECTOR0%12/6/2023—
MARK R YOUNGCORPORATE DIRECTOR—9/1/2021—
MARK TRACYCORPORATE OFFICER0%1/1/2023—
MARK TRACYCORPORATE DIRECTOR0%4/1/2016—
MICHAEL DISANDROCORPORATE OFFICER0%1/1/2023—
MICHAEL DISANDROCORPORATE DIRECTOR0%8/1/2019—
PAUL STAJDUHARCORPORATE DIRECTOR0%8/1/2019—
PETER KARCZMARCORPORATE DIRECTOR0%4/1/2016—
RUTH FAINCORPORATE DIRECTOR0%4/1/2016—
STEPHANIE LEEW-2 MANAGING EMPLOYEE0%5/1/2024—
STEPHEN SOSCIACORPORATE DIRECTOR0%4/1/2016—
SUSAN DESANTO-MADEYACORPORATE DIRECTOR0%1/1/2023—
THERESA MOORECORPORATE DIRECTOR—9/1/2021—
VINCENT MORCORPORATE OFFICER0%1/1/2023—
VINCENT MORCORPORATE DIRECTOR0%4/1/2016—

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in Rhode Island

All hospices in Rhode Island →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Hopehealth Hospice & Palliative Care — hospice records, Providence, RI." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 411500. https://carerecords.org/hospice/rhode-island/hopehealth-hospice-palliative-care-providence/