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HospiceSouth Carolina › Greenville

Medical Services of America Hospice of the Upstate

Hospice in Greenville, South Carolina · CCN 421554

Contact and basics

  • Address528 Howell Road, Suite 20 -
    Greenville, SC 29615
  • Phone(864) 627-4270
  • CMS certification number421554
  • Ownership typeFor-Profit
  • Medicare-certified since09/29/2004
  • CountyGreenville

Hospice Care Index

10 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death94.1%higher is better
Gaps in nursing visits61.4%lower is better
Early live discharges5.0%lower is better
Late live discharges37.8%lower is better
Burdensome transitions, Type 19.2%lower is better
Burdensome transitions, Type 21.7%lower is better
Skilled nursing minutes on weekends6.7%higher is better
Nurse care minutes per routine home care days10.40 minhigher is better
CHC/GIP provided0.0%higher is better
Per-beneficiary spending$17,557context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★★★☆ 4/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1084.0%
Would definitely recommend87.0%
Family member treated with respect94.0%
Got the emotional and spiritual support they wanted89.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)96.1%
Pain screening99.2%
Pain assessment99.2%
Shortness-of-breath screening99.6%
Shortness-of-breath treatment97.2%
Bowel regimen for patients on opioids94.6%
Treatment preferences documented100.0%
Beliefs and values addressed99.6%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 74 patients.

Where care was delivered

  • Patient's home69.0%
  • Assisted living facility28.0%
  • Nursing facility1.0%
  • Skilled nursing facility3.0%
  • Inpatient hospice facility0.0%

Primary diagnosis mix

  • Dementia33.0%
  • Cancer22.0%
  • Circulatory / heart disease20.0%
  • Respiratory disease9.0%
  • Other conditions16.0%

Who owns this hospice

THE YOUNG FAMILY TRUST F/B/O PATRICK WAYNE JEFFCOAT, JR. — all 19 hospices → MEDICAL SERVICES OF AMERICA INC — all 18 hospices →

CMS flags at least one owner here as: chain home office. These are CMS's own classification checkboxes, reproduced as filed.

OwnerRoleShareAssociated sinceCMS type flags
MEDICAL SERVICES OF AMERICA INC5% OR GREATER DIRECT OWNERSHIP INTEREST100%2/1/1994chain home office
MEDICAL SERVICES OF AMERICA INCOPERATIONAL/MANAGERIAL CONTROL100%2/1/1994chain home office
THE YOUNG FAMILY TRUST F/B/O PATRICK WAYNE JEFFCOAT, JR.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%12/7/2020
CHRISTINA JEFFCOATCORPORATE OFFICER12/5/2014
CHRISTINA JEFFCOATCORPORATE DIRECTOR12/5/2014
GEORGE CAMPBELLCONTRACTED MANAGING EMPLOYEE0%2/14/2024
MELISSA TWIGGW-2 MANAGING EMPLOYEE10/11/2025
PATRICK JEFFCOATCORPORATE OFFICER12/5/2014
PATRICK JEFFCOATCORPORATE DIRECTOR12/5/2014
PATRICK JEFFCOATW-2 MANAGING EMPLOYEE12/5/2014

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in Greenville

All hospices in Greenville →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Medical Services of America Hospice of the Upstate — hospice records, Greenville, SC." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 421554. https://carerecords.org/hospice/south-carolina/medical-services-of-america-hospice-of-the-upstate-greenville/