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Acg Hospice

Hospice in Richardson, Texas · CCN 671758

Contact and basics

  • Address1101 E Arapaho Rd #130 -
    Richardson, TX 75081
  • Phone(214) 377-9377
  • CMS certification number671758
  • Ownership typeFor-Profit
  • Medicare-certified since05/10/2013
  • CountyDallas

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No state star-rating reference is shown when the rating is missing or fewer than five comparable providers have a published value.

Questions to take to Acg Hospice

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • A comparable star rating is not published in this snapshot. Ask about the reporting period and available quality reports; an absent rating is not a zero or a clean record.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Hospice Care Index

9 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death97.2%higher is better
Gaps in nursing visits60.8%lower is better
Early live discharges5.0%lower is better
Late live discharges37.5%lower is better
Burdensome transitions, Type 123.3%lower is better
Burdensome transitions, Type 24.2%lower is better
Skilled nursing minutes on weekends6.2%higher is better
Nurse care minutes per routine home care days8.60 minhigher is better
CHC/GIP provided0.6%higher is better
Per-beneficiary spending$24,248context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1079.0%
Would definitely recommend76.0%
Family member treated with respect88.0%
Got the emotional and spiritual support they wanted83.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)98.3%
Pain screening99.5%
Pain assessment100.0%
Shortness-of-breath screening99.5%
Shortness-of-breath treatment99.6%
Bowel regimen for patients on opioids98.8%
Treatment preferences documented100.0%
Beliefs and values addressed99.8%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 130 patients.

Where care was delivered

  • Patient's home45.0%
  • Assisted living facility46.0%
  • Nursing facility9.0%
  • Skilled nursing facility0.0%
  • Inpatient hospice facility0.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Dementia35.0%
  • Cancer24.0%
  • Circulatory / heart disease10.0%
  • Respiratory disease8.0%
  • Stroke10.0%
  • Other conditions14.0%

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

ACG BUYER, INC. — all 28 hospices → ACG INTERMEDIARY LLC — all 30 hospices → ACG INTERMEDIATE, INC. — all 28 hospices →

OwnerRoleShareAssociated sinceCMS type flags
ACG ACQUISITION LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2/3/2026—
ACG BUYER, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2/3/2026—
ACG INTERMEDIARY LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2/3/2026—
ACG INTERMEDIATE, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2/3/2026—
ACG NORTH TEXAS, LLC5% OR GREATER DIRECT OWNERSHIP INTEREST100%2/3/2026—
ACG PARENT HOLDINGS, LPLIMITED PARTNERSHIP INTEREST100%2/3/2026—
ARROW MANAGEMENT HOLDINGS LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST100%2/3/2026—
CDPQ FONDS 780, S.E.CLIMITED PARTNERSHIP INTEREST20.53%2/3/2026—
LINDEN CAPITAL PARTNERS V LPLIMITED PARTNERSHIP INTEREST10.39%2/3/2026—
LINDEN CAPITAL PARTNERS V-A LPLIMITED PARTNERSHIP INTEREST16.31%2/3/2026—
LINDEN INVESTMENTS III LPLIMITED PARTNERSHIP INTEREST14.33%2/3/2026—
REP AGP II HOLDCO, LPLIMITED PARTNERSHIP INTEREST28.23%2/3/2026—
REP AGP III BLOCKER, INC.5% OR GREATER INDIRECT OWNERSHIP INTEREST9.82%2/3/2026—
REP COINVEST III AGP BLOCKER, INC5% OR GREATER INDIRECT OWNERSHIP INTEREST28.41%2/3/2026—
TVG HCSC BLOCKER, LLC5% OR GREATER INDIRECT OWNERSHIP INTEREST15.61%2/3/2026—
ALECIA POWELLW-2 MANAGING EMPLOYEE100%4/4/2017—
BASSEM MOSTAFA ELSAWYCONTRACTED MANAGING EMPLOYEE—2/19/2020—
BRADLEY THOMASCORPORATE DIRECTOR100%6/6/2014—
HAYLEY EBYW-2 MANAGING EMPLOYEE—2/3/2026—
JANELLE PLOWSW-2 MANAGING EMPLOYEE—2/3/2026—
JORDAN CRUMLEYCORPORATE DIRECTOR—2/3/2026—
KRISTA GOODNESSW-2 MANAGING EMPLOYEE—2/3/2026—
PAMELA DUNCAN OWENSCORPORATE OFFICER—2/3/2026—
RHONDA HAMILTONCORPORATE OFFICER—2/3/2026—
TROY YARBOROUGHCORPORATE OFFICER—2/3/2026—

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in Richardson

All hospices in Richardson →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Acg Hospice — hospice records, Richardson, TX." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 671758. https://carerecords.org/hospice/texas/acg-hospice-richardson/