9 out of 10
CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.
| Indicator | This provider | Read as |
|---|---|---|
| Visits near death | 97.2% | higher is better |
| Gaps in nursing visits | 60.8% | lower is better |
| Early live discharges | 5.0% | lower is better |
| Late live discharges | 37.5% | lower is better |
| Burdensome transitions, Type 1 | 23.3% | lower is better |
| Burdensome transitions, Type 2 | 4.2% | lower is better |
| Skilled nursing minutes on weekends | 6.2% | higher is better |
| Nurse care minutes per routine home care days | 8.60 min | higher is better |
| CHC/GIP provided | 0.6% | higher is better |
| Per-beneficiary spending | $24,248 | context, not a quality score |
Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.
| Survey question | Families answering "always" / top box | |
|---|---|---|
| Rated this hospice 9 or 10 out of 10 | 79.0% | |
| Would definitely recommend | 76.0% | |
| Family member treated with respect | 88.0% | |
| Got the emotional and spiritual support they wanted | 83.0% |
CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.
| Practice | Patients receiving it | |
|---|---|---|
| Composite process measure (all seven care practices) | 98.3% | |
| Pain screening | 99.5% | |
| Pain assessment | 100.0% | |
| Shortness-of-breath screening | 99.5% | |
| Shortness-of-breath treatment | 99.6% | |
| Bowel regimen for patients on opioids | 98.8% | |
| Treatment preferences documented | 100.0% | |
| Beliefs and values addressed | 99.8% |
Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.
Average daily census: 130 patients.
ACG BUYER, INC. — all 28 hospices → ACG INTERMEDIARY LLC — all 30 hospices → ACG INTERMEDIATE, INC. — all 28 hospices →
| Owner | Role | Share | Associated since | CMS type flags |
|---|---|---|---|---|
| ACG ACQUISITION LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2/3/2026 | — |
| ACG BUYER, INC. | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2/3/2026 | — |
| ACG INTERMEDIARY LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2/3/2026 | — |
| ACG INTERMEDIATE, INC. | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2/3/2026 | — |
| ACG NORTH TEXAS, LLC | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | 2/3/2026 | — |
| ACG PARENT HOLDINGS, LP | LIMITED PARTNERSHIP INTEREST | 100% | 2/3/2026 | — |
| ARROW MANAGEMENT HOLDINGS LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | 2/3/2026 | — |
| CDPQ FONDS 780, S.E.C | LIMITED PARTNERSHIP INTEREST | 20.53% | 2/3/2026 | — |
| LINDEN CAPITAL PARTNERS V LP | LIMITED PARTNERSHIP INTEREST | 10.39% | 2/3/2026 | — |
| LINDEN CAPITAL PARTNERS V-A LP | LIMITED PARTNERSHIP INTEREST | 16.31% | 2/3/2026 | — |
| LINDEN INVESTMENTS III LP | LIMITED PARTNERSHIP INTEREST | 14.33% | 2/3/2026 | — |
| REP AGP II HOLDCO, LP | LIMITED PARTNERSHIP INTEREST | 28.23% | 2/3/2026 | — |
| REP AGP III BLOCKER, INC. | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 9.82% | 2/3/2026 | — |
| REP COINVEST III AGP BLOCKER, INC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 28.41% | 2/3/2026 | — |
| TVG HCSC BLOCKER, LLC | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 15.61% | 2/3/2026 | — |
| ALECIA POWELL | W-2 MANAGING EMPLOYEE | 100% | 4/4/2017 | — |
| BASSEM MOSTAFA ELSAWY | CONTRACTED MANAGING EMPLOYEE | — | 2/19/2020 | — |
| BRADLEY THOMAS | CORPORATE DIRECTOR | 100% | 6/6/2014 | — |
| HAYLEY EBY | W-2 MANAGING EMPLOYEE | — | 2/3/2026 | — |
| JANELLE PLOWS | W-2 MANAGING EMPLOYEE | — | 2/3/2026 | — |
| JORDAN CRUMLEY | CORPORATE DIRECTOR | — | 2/3/2026 | — |
| KRISTA GOODNESS | W-2 MANAGING EMPLOYEE | — | 2/3/2026 | — |
| PAMELA DUNCAN OWENS | CORPORATE OFFICER | — | 2/3/2026 | — |
| RHONDA HAMILTON | CORPORATE OFFICER | — | 2/3/2026 | — |
| TROY YARBOROUGH | CORPORATE OFFICER | — | 2/3/2026 | — |
Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.
Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.
How to cite this page: CareRecords, "Acg Hospice — hospice records, Richardson, TX." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 671758. https://carerecords.org/hospice/texas/acg-hospice-richardson/