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Arcy Hospice

Hospice in Flower Mound, Texas · CCN 671603

Contact and basics

  • Address700 Parker Square Suite 105 -
    Flower Mound, TX 75028
  • Phone(469) 293-1515
  • CMS certification number671603
  • Ownership typeFor-Profit
  • Medicare-certified since07/09/2008
  • CountyDenton

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Same-type reference in TX

Family survey rating: this provider 3/5; median among 179 providers with a published value in the same state and provider category: 4/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Arcy Hospice

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • Ask how the published family survey rating relates to the reporting period and what has changed since then. Ratings for different kinds of care should not be compared.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

Hospice Care Index

9 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death98.2%higher is better
Gaps in nursing visits51.0%lower is better
Early live discharges2.5%lower is better
Late live discharges45.9%lower is better
Burdensome transitions, Type 120.5%lower is better
Burdensome transitions, Type 22.5%lower is better
Skilled nursing minutes on weekends5.5%higher is better
Nurse care minutes per routine home care days10.70 minhigher is better
CHC/GIP provided1.0%higher is better
Per-beneficiary spending$22,221context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★★☆☆ 3/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1080.0%
Would definitely recommend85.0%
Family member treated with respect87.0%
Got the emotional and spiritual support they wanted92.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)93.7%
Pain screening99.1%
Pain assessment99.5%
Shortness-of-breath screening99.8%
Shortness-of-breath treatment92.8%
Bowel regimen for patients on opioids98.7%
Treatment preferences documented99.3%
Beliefs and values addressed98.6%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 153 patients.

Where care was delivered

  • Patient's home30.0%
  • Assisted living facility46.0%
  • Nursing facility7.0%
  • Skilled nursing facility3.0%
  • Inpatient hospice facility0.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Dementia37.0%
  • Cancer16.0%
  • Circulatory / heart disease10.0%
  • Respiratory disease11.0%
  • Stroke4.0%
  • Other conditions25.0%

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

OwnerRoleShareAssociated sinceCMS type flags
MARY ELLEN SOIGNIER STAPLETON FAMILY TRUSTLIMITED PARTNERSHIP INTEREST0%5/5/2011—
STAPLETON FAMILY INVESTMENTS LTD5% OR GREATER DIRECT OWNERSHIP INTEREST100%5/21/2007—
STAPLETON FAMILY MANAGEMENT LLCGENERAL PARTNERSHIP INTEREST0%5/5/2011—
JIMMIE STAPLETONCORPORATE DIRECTOR—3/21/2010—
KARRIE HILLW-2 MANAGING EMPLOYEE0%10/1/2011—
KRYSTAL ALVARADOW-2 MANAGING EMPLOYEE0%2/20/2017—

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in Flower Mound

All hospices in Texas →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Arcy Hospice — hospice records, Flower Mound, TX." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 671603. https://carerecords.org/hospice/texas/arcy-hospice-flower-mound/