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Baylor Scott & White Hospice-Waco

Hospice in Waco, Texas · CCN 451569

Contact and basics

  • Address2911 Herring Avenue Suite 310 -
    Waco, TX 76708
  • Phone(254) 202-5100
  • CMS certification number451569
  • Ownership typeFor-Profit
  • Medicare-certified since11/05/1992
  • CountyMclennan

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Same-type reference in TX

Family survey rating: this provider 3/5; median among 179 providers with a published value in the same state and provider category: 4/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Baylor Scott & White Hospice-Waco

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • Ask how the published family survey rating relates to the reporting period and what has changed since then. Ratings for different kinds of care should not be compared.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

How to compare records without mistaking missing data for good performance →

Hospice Care Index

8 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores mid-range.

IndicatorThis providerRead as
Visits near death95.5%higher is better
Gaps in nursing visits74.0%lower is better
Early live discharges14.3%lower is better
Late live discharges31.4%lower is better
Burdensome transitions, Type 120.0%lower is better
Burdensome transitions, Type 20.0%lower is better
Skilled nursing minutes on weekends8.4%higher is better
Nurse care minutes per routine home care days10.20 minhigher is better
CHC/GIP provided4.6%higher is better
Per-beneficiary spending$10,179context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★★☆☆ 3/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1081.0%
Would definitely recommend81.0%
Family member treated with respect91.0%
Got the emotional and spiritual support they wanted92.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)90.3%
Pain screening98.9%
Pain assessment93.6%
Shortness-of-breath screening97.7%
Shortness-of-breath treatment98.4%
Bowel regimen for patients on opioids99.1%
Treatment preferences documented99.4%
Beliefs and values addressed99.4%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 50 patients.

Where care was delivered

  • Patient's home66.0%
  • Assisted living facility0.0%
  • Nursing facility12.0%
  • Skilled nursing facility15.0%
  • Inpatient hospice facility1.0%
  • Inpatient hospital5.0%

Primary diagnosis mix

  • Dementia15.0%
  • Cancer32.0%
  • Circulatory / heart disease7.0%
  • Respiratory disease15.0%
  • Stroke7.0%
  • Other conditions25.0%

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

BAYLOR SCOTT & WHITE HEALTH — all 2 hospices → BAYLOR SCOTT & WHITE HOLDINGS — all 2 hospices → SCOTT & WHITE HEALTHCARE — all 2 hospices →

OwnerRoleShareAssociated sinceCMS type flags
BAYLOR SCOTT & WHITE HEALTHOPERATIONAL/MANAGERIAL CONTROL—3/1/2014—
BAYLOR SCOTT & WHITE HOLDINGSOTHER—3/1/2014—
SCOTT & WHITE HEALTHCAREOPERATIONAL/MANAGERIAL CONTROL—2/25/2009—
ALICE ABRAHAMOTHER0%10/14/2024—
ANDRA LIEMANDTOPERATIONAL/MANAGERIAL CONTROL0%7/1/2023—
ANGEL CALDERAOPERATIONAL/MANAGERIAL CONTROL—11/30/2017—
ARUNDHATI RAOOPERATIONAL/MANAGERIAL CONTROL0%12/4/2020—
AVAL-NA'REE GREENOPERATIONAL/MANAGERIAL CONTROL0%7/1/2023—
AVAL-NA'REE GREENOTHER0%7/1/2023—
CHRISTOPHER OLSENCORPORATE DIRECTOR0%4/17/2023—
CHRISTOPHER OLSENW-2 MANAGING EMPLOYEE0%4/17/2023—
CHRISTOPHER OLSENOPERATIONAL/MANAGERIAL CONTROL0%4/17/2023—
DOMINIC LUCIAOPERATIONAL/MANAGERIAL CONTROL0%12/4/2020—
GREGORY HARALSONCORPORATE DIRECTOR0%1/16/2024—
GREGORY HARALSONW-2 MANAGING EMPLOYEE0%1/16/2024—
GREGORY HARALSONOPERATIONAL/MANAGERIAL CONTROL0%1/16/2024—
JARVIS PARSONSOPERATIONAL/MANAGERIAL CONTROL0%7/1/2024—
JIM KRUSEOPERATIONAL/MANAGERIAL CONTROL—7/1/2015—
KRISTEN MANOSCORPORATE DIRECTOR0%7/1/2025—
MARC ELIESONW-2 MANAGING EMPLOYEE0%10/14/2024—
MARK ENGLISHOPERATIONAL/MANAGERIAL CONTROL0%7/1/2022—
MARK MONTGOMERYOPERATIONAL/MANAGERIAL CONTROL—7/1/2015—
MEGAN KIELLACORPORATE DIRECTOR0%7/1/2025—
MORRIS FOSTEROPERATIONAL/MANAGERIAL CONTROL—7/1/2015—
MURALIDHAR JATLAOPERATIONAL/MANAGERIAL CONTROL0%7/1/2023—
NELDA TREVINOOPERATIONAL/MANAGERIAL CONTROL0%12/4/2020—
SAIRIN MAREDIACORPORATE DIRECTOR0%4/19/2025—
TERRY MANESSOPERATIONAL/MANAGERIAL CONTROL0%2/23/2019—
THOMAS BURDETTOPERATIONAL/MANAGERIAL CONTROL—7/1/2015—
TRESA MCNEALOPERATIONAL/MANAGERIAL CONTROL—11/30/2017—
WILLIAM DIGAETANOOPERATIONAL/MANAGERIAL CONTROL0%7/1/2019—
WILLIAM ROGERSOPERATIONAL/MANAGERIAL CONTROL—7/1/2015—

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in Waco

All hospices in Waco →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Baylor Scott & White Hospice-Waco — hospice records, Waco, TX." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 451569. https://carerecords.org/hospice/texas/baylor-scott-white-hospice-waco-waco/