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Laredo Gentle Hands Hospice and Palliative Care

Hospice in Laredo, Texas · CCN 741761

Contact and basics

  • Address313 W. Village Blvd #108 Ste 3
    Laredo, TX 78041
  • Phone(956) 334-7937
  • CMS certification number741761
  • Ownership typeFor-Profit
  • Medicare-certified since10/29/2018
  • CountyWebb

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No state star-rating reference is shown when the rating is missing or fewer than five comparable providers have a published value.

Questions to take to Laredo Gentle Hands Hospice and Palliative Care

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • A comparable star rating is not published in this snapshot. Ask about the reporting period and available quality reports; an absent rating is not a zero or a clean record.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Hospice Care Index

6 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores needs a closer look.

IndicatorThis providerRead as
Visits near death63.2%higher is better
Gaps in nursing visits96.2%lower is better
Early live discharges12.5%lower is better
Late live discharges25.0%lower is better
Burdensome transitions, Type 16.3%lower is better
Burdensome transitions, Type 26.3%lower is better
Skilled nursing minutes on weekends8.5%higher is better
Nurse care minutes per routine home care days11 minhigher is better
CHC/GIP provided0.0%higher is better
Per-beneficiary spending$15,835context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

Who this hospice serves

Average daily census: 5 patients.

Where care was delivered

  • Patient's home100.0%
  • Assisted living facility0.0%
  • Nursing facility0.0%
  • Skilled nursing facility0.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Circulatory / heart disease0.0%

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

OwnerRoleShareAssociated sinceCMS type flags
DIANA CASTILLO5% OR GREATER DIRECT OWNERSHIP INTEREST100%3/30/2017—
DIANA CASTILLOCORPORATE OFFICER100%3/30/2017—
DIANA CASTILLOCORPORATE DIRECTOR100%3/30/2017—
DIANA CASTILLOW-2 MANAGING EMPLOYEE—11/10/2017—
DIANA CASTILLOOPERATIONAL/MANAGERIAL CONTROL100%3/30/2017—
ELOY ZAMARRONW-2 MANAGING EMPLOYEE0%10/9/2018—

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Laredo Gentle Hands Hospice and Palliative Care — hospice records, Laredo, TX." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 741761. https://carerecords.org/hospice/texas/laredo-gentle-hands-hospice-and-palliative-care-laredo/