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HospiceTexas › Rancho Viejo

Our Caring Hands Hospice and Palliative Care LLC

Hospice in Rancho Viejo, Texas · CCN 741793

Contact and basics

  • Address3420 Carmen Avenue -
    Rancho Viejo, TX 78575
  • Phone(956) 280-5339
  • CMS certification number741793
  • Ownership typeOther
  • Medicare-certified since03/31/2019
  • CountyCameron

Hospice Care Index

9 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death92.6%higher is better
Gaps in nursing visits38.4%lower is better
Early live discharges10.9%lower is better
Late live discharges34.8%lower is better
Burdensome transitions, Type 120.7%lower is better
Burdensome transitions, Type 22.2%lower is better
Skilled nursing minutes on weekends13.0%higher is better
Nurse care minutes per routine home care days9.60 minhigher is better
CHC/GIP provided0.2%higher is better
Per-beneficiary spending$19,698context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)100.0%
Pain screening100.0%
Pain assessment100.0%
Shortness-of-breath screening100.0%
Shortness-of-breath treatment100.0%
Treatment preferences documented100.0%
Beliefs and values addressed100.0%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 49 patients.

Where care was delivered

  • Patient's home96.0%
  • Assisted living facility0.0%
  • Nursing facility4.0%
  • Skilled nursing facility0.0%
  • Inpatient hospice facility0.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Dementia29.0%
  • Cancer18.0%
  • Circulatory / heart disease19.0%
  • Other conditions27.0%

Who owns this hospice

OwnerRoleShareAssociated sinceCMS type flags
ISABEL MEDELEZ5% OR GREATER DIRECT OWNERSHIP INTEREST100%3/7/2018
ISABEL MEDELEZW-2 MANAGING EMPLOYEE3/7/2018

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Our Caring Hands Hospice and Palliative Care LLC — hospice records, Rancho Viejo, TX." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 741793. https://carerecords.org/hospice/texas/our-caring-hands-hospice-and-palliative-care-llc-rancho-viejo/