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Paloma Hospice and Palliative Care

Hospice in San Antonio, Texas · CCN 671695

Contact and basics

  • Address8438 Fountain Circle -
    San Antonio, TX 78229
  • Phone(210) 988-1680
  • CMS certification number671695
  • Ownership typeFor-Profit
  • Medicare-certified since10/11/2011
  • CountyBexar

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No state star-rating reference is shown when the rating is missing or fewer than five comparable providers have a published value.

Questions to take to Paloma Hospice and Palliative Care

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • A comparable star rating is not published in this snapshot. Ask about the reporting period and available quality reports; an absent rating is not a zero or a clean record.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Hospice Care Index

7 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores mid-range.

IndicatorThis providerRead as
Visits near death81.6%higher is better
Gaps in nursing visits87.4%lower is better
Early live discharges5.2%lower is better
Late live discharges53.6%lower is better
Burdensome transitions, Type 118.7%lower is better
Burdensome transitions, Type 22.1%lower is better
Skilled nursing minutes on weekends4.7%higher is better
Nurse care minutes per routine home care days6.30 minhigher is better
CHC/GIP provided0.2%higher is better
Per-beneficiary spending$28,001context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1077.0%
Would definitely recommend82.0%
Family member treated with respect87.0%
Got the emotional and spiritual support they wanted87.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)77.1%
Pain screening93.9%
Pain assessment100.0%
Shortness-of-breath screening84.8%
Shortness-of-breath treatment94.9%
Bowel regimen for patients on opioids90.3%
Treatment preferences documented98.0%
Beliefs and values addressed97.0%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 156 patients.

Where care was delivered

  • Patient's home46.0%
  • Assisted living facility32.0%
  • Nursing facility13.0%
  • Skilled nursing facility9.0%
  • Inpatient hospice facility0.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Dementia28.0%
  • Cancer7.0%
  • Circulatory / heart disease33.0%
  • Respiratory disease12.0%
  • Stroke10.0%
  • Other conditions15.0%

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

OwnerRoleShareAssociated sinceCMS type flags
DONNA SCOTTCORPORATE OFFICER0%3/1/2024—
DONNA SCOTTOPERATIONAL/MANAGERIAL CONTROL0%3/1/2024—
KELLIE GIBSON5% OR GREATER DIRECT OWNERSHIP INTEREST10%12/18/2017—
NAGESWAR RAO POTHULACONTRACTED MANAGING EMPLOYEE0%7/1/2023—
SATHYAJITH NAIR5% OR GREATER DIRECT OWNERSHIP INTEREST90%12/18/2017—
SATHYAJITH NAIRCORPORATE OFFICER90%12/18/2017—
SATHYAJITH NAIROPERATIONAL/MANAGERIAL CONTROL90%12/18/2017—
SILAS SHELTONOPERATIONAL/MANAGERIAL CONTROL0%3/1/2024—

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in San Antonio

All hospices in San Antonio →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Paloma Hospice and Palliative Care — hospice records, San Antonio, TX." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 671695. https://carerecords.org/hospice/texas/paloma-hospice-and-palliative-care-san-antonio/