CareRecords.org

HospiceUtah › Orem

First Choice Hospice

Hospice in Orem, Utah · CCN 461549

Contact and basics

  • Address560 West 800 North Suite 204
    Orem, UT 84057
  • Phone(801) 434-4100
  • CMS certification number461549
  • Ownership typeFor-Profit
  • Medicare-certified since06/03/2005
  • CountyUtah

Hospice Care Index

9 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death94.0%higher is better
Gaps in nursing visits16.8%lower is better
Early live discharges0.0%lower is better
Late live discharges48.5%lower is better
Burdensome transitions, Type 10.0%lower is better
Burdensome transitions, Type 20.0%lower is better
Skilled nursing minutes on weekends6.1%higher is better
Nurse care minutes per routine home care days14.60 minhigher is better
CHC/GIP provided0.0%higher is better
Per-beneficiary spending$18,871context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1079.0%
Would definitely recommend80.0%
Family member treated with respect93.0%
Got the emotional and spiritual support they wanted89.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)93.5%
Pain screening100.0%
Pain assessment98.7%
Shortness-of-breath screening100.0%
Shortness-of-breath treatment96.2%
Bowel regimen for patients on opioids95.5%
Treatment preferences documented100.0%
Beliefs and values addressed98.9%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 38 patients.

Where care was delivered

  • Patient's home47.0%
  • Assisted living facility45.0%
  • Nursing facility0.0%
  • Skilled nursing facility7.0%
  • Inpatient hospice facility0.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Dementia29.0%
  • Cancer25.0%
  • Circulatory / heart disease26.0%
  • Respiratory disease9.0%
  • Other conditions13.0%

Who owns this hospice

OwnerRoleShareAssociated sinceCMS type flags
BENJAMIN FORSTNER5% OR GREATER DIRECT OWNERSHIP INTEREST49%3/10/2023
BENJAMIN FORSTNERCORPORATE OFFICER50%11/1/2011
BENJAMIN FORSTNERCORPORATE DIRECTOR11/1/2011
BENJAMIN FORSTNERW-2 MANAGING EMPLOYEE1/1/2024
COLETTE JOHNSONW-2 MANAGING EMPLOYEE2/1/2022
RICHARD SORENSEN5% OR GREATER DIRECT OWNERSHIP INTEREST49%3/10/2023
RICHARD SORENSENCORPORATE OFFICER8/2/2011
RICHARD SORENSENCORPORATE DIRECTOR8/2/2011
RICHARD SORENSENW-2 MANAGING EMPLOYEE5/1/2016
SARA WELLSW-2 MANAGING EMPLOYEE0%1/1/2024

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "First Choice Hospice — hospice records, Orem, UT." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 461549. https://carerecords.org/hospice/utah/first-choice-hospice-orem/