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Hospice › Utah › Orem

First Choice Hospice

Hospice in Orem, Utah · CCN 461549

Contact and basics

  • Address560 West 800 North Suite 204
    Orem, UT 84057
  • Phone(801) 434-4100
  • CMS certification number461549
  • Ownership typeFor-Profit
  • Medicare-certified since06/03/2005
  • CountyUtah

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No state star-rating reference is shown when the rating is missing or fewer than five comparable providers have a published value.

Questions to take to First Choice Hospice

  • Ask which services are actually available now, who will provide them, and how the provider handles concerns outside normal office hours. Published quality data cannot confirm current availability.
  • A comparable star rating is not published in this snapshot. Ask about the reporting period and available quality reports; an absent rating is not a zero or a clean record.
  • For ownership entries below, ask which entity is the direct owner and which supplies management. An officer or managing employee is not necessarily an equity owner.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Hospice Care Index

9 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death94.0%higher is better
Gaps in nursing visits16.8%lower is better
Early live discharges0.0%lower is better
Late live discharges48.5%lower is better
Burdensome transitions, Type 10.0%lower is better
Burdensome transitions, Type 20.0%lower is better
Skilled nursing minutes on weekends6.1%higher is better
Nurse care minutes per routine home care days14.60 minhigher is better
CHC/GIP provided0.0%higher is better
Per-beneficiary spending$18,871context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1079.0%
Would definitely recommend80.0%
Family member treated with respect93.0%
Got the emotional and spiritual support they wanted89.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)93.5%
Pain screening100.0%
Pain assessment98.7%
Shortness-of-breath screening100.0%
Shortness-of-breath treatment96.2%
Bowel regimen for patients on opioids95.5%
Treatment preferences documented100.0%
Beliefs and values addressed98.9%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 38 patients.

Where care was delivered

  • Patient's home47.0%
  • Assisted living facility45.0%
  • Nursing facility0.0%
  • Skilled nursing facility7.0%
  • Inpatient hospice facility0.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Dementia29.0%
  • Cancer25.0%
  • Circulatory / heart disease26.0%
  • Respiratory disease9.0%
  • Other conditions13.0%

Filed ownership and management roles

Each row is a filed role, not a separate shareholding. The same person or organization may appear more than once. Do not add percentages across direct ownership, indirect ownership, officer and management roles. Management roles alone do not establish equity ownership.

OwnerRoleShareAssociated sinceCMS type flags
BENJAMIN FORSTNER5% OR GREATER DIRECT OWNERSHIP INTEREST49%3/10/2023—
BENJAMIN FORSTNERCORPORATE OFFICER50%11/1/2011—
BENJAMIN FORSTNERCORPORATE DIRECTOR—11/1/2011—
BENJAMIN FORSTNERW-2 MANAGING EMPLOYEE—1/1/2024—
COLETTE JOHNSONW-2 MANAGING EMPLOYEE—2/1/2022—
RICHARD SORENSEN5% OR GREATER DIRECT OWNERSHIP INTEREST49%3/10/2023—
RICHARD SORENSENCORPORATE OFFICER—8/2/2011—
RICHARD SORENSENCORPORATE DIRECTOR—8/2/2011—
RICHARD SORENSENW-2 MANAGING EMPLOYEE—5/1/2016—
SARA WELLSW-2 MANAGING EMPLOYEE0%1/1/2024—

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (snapshot dates and measure periods vary by dataset) and, where shown, the CMS ownership and Medicare enrollment files. Star ratings and comparison categories are from CMS; explanatory notes provide context. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "First Choice Hospice — hospice records, Orem, UT." Compiled from the CMS Provider Data Catalog (downloaded CMS snapshots (measure periods vary) release), CCN 461549. https://carerecords.org/hospice/utah/first-choice-hospice-orem/