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HospiceWashington › Hoquiam

Harbors Home Health and Hospice

Hospice in Hoquiam, Washington · CCN 501525

Contact and basics

  • Address201 7th Street -
    Hoquiam, WA 98550
  • Phone(360) 532-5454
  • CMS certification number501525
  • Ownership typeNon-Profit
  • Medicare-certified since11/17/1990
  • CountyGrays Harbor

Hospice Care Index

9 out of 10

CMS builds this single score out of ten separate indicators drawn from claims. A provider earns a point for each indicator where it is not an outlier against national thresholds. This one scores at or near the top of the scale.

IndicatorThis providerRead as
Visits near death90.8%higher is better
Gaps in nursing visits40.2%lower is better
Early live discharges11.9%lower is better
Late live discharges19.4%lower is better
Burdensome transitions, Type 11.5%lower is better
Burdensome transitions, Type 210.4%lower is better
Skilled nursing minutes on weekends6.9%higher is better
Nurse care minutes per routine home care days12.80 minhigher is better
CHC/GIP provided0.0%higher is better
Per-beneficiary spending$10,128context, not a quality score

Why live discharges matter. Hospice is for people expected to die within six months. A patient leaving hospice alive is sometimes the right outcome — they got better, or chose to resume curative treatment. But an unusually high rate can also indicate patients were enrolled who did not qualify, or were discharged when their care became expensive. CMS publishes early and late live-discharge rates for exactly this reason. Treat a high number as a question to ask, not a verdict.

What families said

★★★☆☆ 3/5 family survey rating

Survey questionFamilies answering "always" / top box
Rated this hospice 9 or 10 out of 1076.0%
Would definitely recommend78.0%
Family member treated with respect90.0%
Got the emotional and spiritual support they wanted88.0%

CAHPS Hospice Survey, completed by caregivers after the patient's death. Providers with too few responses are not scored.

Care practices at admission

PracticePatients receiving it
Composite process measure (all seven care practices)97.1%
Pain screening99.4%
Pain assessment99.6%
Shortness-of-breath screening100.0%
Shortness-of-breath treatment98.0%
Bowel regimen for patients on opioids100.0%
Treatment preferences documented100.0%
Beliefs and values addressed99.4%

Share of patients for whom the provider documented each practice. These are process measures — they record whether something was done, not how well.

Who this hospice serves

Average daily census: 45 patients.

Where care was delivered

  • Patient's home91.0%
  • Assisted living facility9.0%
  • Nursing facility0.0%
  • Skilled nursing facility0.0%
  • Inpatient hospice facility0.0%
  • Inpatient hospital0.0%

Primary diagnosis mix

  • Dementia11.0%
  • Cancer46.0%
  • Circulatory / heart disease17.0%
  • Respiratory disease9.0%
  • Other conditions16.0%

Who owns this hospice

OwnerRoleShareAssociated sinceCMS type flags
CHRISTIE PFLUGHAUPTW-2 MANAGING EMPLOYEE0%5/15/2025
DAVID QUIGGCORPORATE OFFICER0%5/15/2025
ERIN SWINTW-2 MANAGING EMPLOYEE0%5/15/2025
HEATHER BERTELSONCONTRACTED MANAGING EMPLOYEE0%5/5/2025
KEITH OUNSTEDCORPORATE DIRECTOR0%5/1/2025
MELISSA DHOOGHEW-2 MANAGING EMPLOYEE0%5/15/2025
NANCY WOODCORPORATE DIRECTOR0%5/1/2025
SEAN WELDINGCORPORATE OFFICER0%5/15/2025

Source: CMS Hospice All Owners file, linked to this provider through its Medicare enrollment record. Medicare's Care Compare does not present ownership in this form.

Other hospices in Washington

All hospices in Washington →

Where these records come from

Everything on this page is reproduced from the CMS Provider Data Catalog (July 2026 release) and, where shown, the CMS ownership and Medicare enrollment files. Nothing here is a rating or opinion of ours. If you believe a figure is wrong, email data@carerecords.org with the CCN and we verify against the official file within 5 business days.

How to cite this page: CareRecords, "Harbors Home Health and Hospice — hospice records, Hoquiam, WA." Compiled from the CMS Provider Data Catalog (July 2026 release), CCN 501525. https://carerecords.org/hospice/washington/harbors-home-health-and-hospice-hoquiam/