Nursing homes › Massachusetts › Andover Forest Post Acute Care Center
1801 Turnpike Street, North Andover, MA 01845 · 9786881212 · 142 certified beds
Per CMS filings, this facility is affiliated with Stern Consultants, a group operating 23 facilities in 3 states. Group record: average rating 2.6/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $1,252,528 in federal fines. This facility rates below its group average (2.6/5).
Total nurse staffing: 3.59 (Massachusetts median: 3.71). RN hours: 0.44. Weekend total: 3.08. Nursing staff turnover: 39%.
All-time on record: 44 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-03-26 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2025-04-16 |
| 2025-03-26 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Health | corrected 2025-04-16 |
| 2025-03-26 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-04-16 |
| 2025-03-26 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Health | corrected 2025-04-16 |
| 2025-03-26 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2025-04-16 |
| 2025-03-26 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-04-16 |
| 2025-03-26 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-04-16 |
| 2025-03-26 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Health | corrected 2025-04-16 |
| 2025-03-26 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-04-16 |
| 2025-03-26 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Health | corrected 2025-04-16 |
| 2025-03-26 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-04-16 |
| 2025-03-26 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-04-16 |
| 2024-04-12 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | J | Health | corrected 2024-04-12 |
| 2024-04-12 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Health | corrected 2024-04-25 |
| 2024-04-12 | Keep all essential equipment working safely. | E | Health | corrected 2024-04-25 |
| 2024-04-12 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2024-04-25 |
| 2024-04-12 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-04-25 |
| 2024-04-12 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-04-25 |
| 2024-04-12 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2024-04-25 |
| 2024-04-12 | Assist a resident in gaining access to vision and hearing services. | D | Health | corrected 2024-04-25 |
| 2024-04-12 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-04-25 |
| 2024-04-12 | Provide care or services that was trauma informed and/or culturally competent. | D | Health | corrected 2024-04-25 |
| 2024-04-12 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Health | corrected 2024-04-25 |
| 2024-04-12 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-04-25 |
| 2024-04-12 | Provide or obtain dental services for each resident. | D | Health | corrected 2024-04-25 |
| 2024-04-12 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Health | corrected 2024-04-25 |
| 2024-04-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Health | corrected 2024-04-25 |
| 2024-04-12 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-04-25 |
| 2024-04-12 | Provide and implement an infection prevention and control program. | D | Health | corrected 2024-04-25 |
| 2024-04-12 | Post nurse staffing information every day. | C | Health | corrected 2024-04-25 |
| 2023-09-26 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | complaint | corrected 2023-11-06 |
| 2023-09-26 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2023-09-18 |
| 2023-08-29 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | complaint | corrected 2023-09-20 |
| 2023-08-29 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2023-09-20 |
| 2023-02-23 | Ensure medication error rates are not 5 percent or greater. | E | Health | corrected 2023-03-02 |
| 2023-02-23 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2023-03-02 |
| 2023-02-23 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2023-03-02 |
| 2023-02-23 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2023-03-02 |
| 2023-02-23 | Assist a resident in gaining access to vision and hearing services. | D | Health | corrected 2023-03-02 |
| 2023-02-23 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2023-03-02 |
| Date | Type | Amount |
|---|---|---|
| 2024-04-12 | Fine | $25,847 |
| 2023-09-26 | Fine | $10,517 |
| 2023-08-29 | Fine | $7,901 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| FRIEDMAN, SHANA | 5% Or Greater Direct Ownership Interest | Individual | 12% | since 10/16/2023 |
| ETN FAMILY HOLDINGS LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 10/16/2023 |
| TLCO HOLDINGS LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 10/16/2023 |
| COM FAMILY TRUST | 5% Or Greater Indirect Ownership Interest | Organization | 10% | since 10/16/2023 |
| MILLMAN, CHAIM | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 10/16/2023 |
| NEWHOUSE, ERIC | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 10/16/2023 |
| HERNANDEZ, AMANDA | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 05/01/2025 |
| MILLMAN, CHAIM | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/16/2023 |
| NEWHOUSE, ERIC | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 10/16/2023 |
| ETN FAMILY HOLDINGS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/16/2023 |
| TLCO HOLDINGS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/16/2023 |
| CORDEIRO, KALIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/30/2023 |
| ERBLICH, AVRAHAM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2023 |
| HERNANDEZ, AMANDA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/01/2025 |
| MILLMAN, CHAIM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/16/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225530. Corrections: data@carerecords.org.