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Arcadia Care Toulon

700 E Main St, Toulon, IL 61483 · 3092862631 · 136 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★☆☆☆☆ 1/5
Staffing★☆☆☆☆ 1/5
Quality measures★★★★☆ 4/5
Special Focus: CMS lists this facility as SFF Candidate — among the facilities with the most serious ongoing compliance problems in the country.
Abuse icon: CMS flags this facility for an abuse citation in recent inspections.

Ownership group

Per CMS filings, this facility is affiliated with Arcadia Care, a group operating 24 facilities in 2 states. Group record: average rating 1.3/5, 12 abuse citation icons, 6 facilities on the Special Focus list, $4,550,694 in federal fines. This facility rates below its group average (1.3/5).

See all 24 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 2.90 (Illinois median: 3.29). RN hours: 0.27. Weekend total: 2.72. Nursing staff turnover: 45%.

Inspection deficiencies

All-time on record: 75 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-04-30Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Fcomplaintcorrected 2026-05-19
2026-04-30Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Fcomplaintcorrected 2026-05-27
2026-04-30Provide behavior health training consistent with the requirements and as determined by a facility assessment. Fcomplaintcorrected 2026-05-27
2026-04-30Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2026-05-19
2026-04-19Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Fcomplaintcorrected 2026-05-12
2026-04-19Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Ecomplaintcorrected 2026-04-20
2026-03-03Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). JHealthcorrected 2026-03-26
2026-03-03Administer the facility in a manner that enables it to use its resources effectively and efficiently. IHealthcorrected 2026-03-26
2026-03-03Provide appropriate treatment and care according to orders, resident’s preferences and goals. GHealthcorrected 2026-04-27
2026-03-03Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. FHealthcorrected 2026-03-26
2026-03-03Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2026-03-26
2026-03-03Dispose of garbage and refuse properly. FHealthcorrected 2026-03-26
2026-03-03Provide and implement an infection prevention and control program. FHealthcorrected 2026-03-26
2026-03-03Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. FHealthcorrected 2026-03-26
2026-03-03Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. FHealthcorrected 2026-03-26
2026-03-03Provide training in compliance and ethics. FHealthcorrected 2026-03-26
2026-03-03Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. FHealthcorrected 2026-03-26
2026-03-03Develop and implement policies and procedures for flu and pneumonia vaccinations. EHealthcorrected 2026-03-26
2026-03-03Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. DHealthcorrected 2026-03-26
2026-03-03Reasonably accommodate the needs and preferences of each resident. DHealthcorrected 2026-04-27
2026-03-03Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. DHealthcorrected 2026-03-26
2026-03-03Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. DHealthcorrected 2026-03-26
2026-03-03Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. DHealthcorrected 2026-03-26
2026-03-03Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. DHealthcorrected 2026-03-26
2026-03-03Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2026-03-26
2026-03-03Ensure services provided by the nursing facility meet professional standards of quality. DHealthcorrected 2026-03-26
2026-03-03Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2026-03-26
2026-03-03Provide activities to meet all resident's needs. DHealthcorrected 2026-03-26
2026-03-03Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. DHealthcorrected 2026-03-26
2026-03-03Provide safe and appropriate respiratory care for a resident when needed. DHealthcorrected 2026-03-26
2026-03-03Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2026-04-29
2025-12-11Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2025-12-12
2025-09-17Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2025-09-18
2025-09-17Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-09-18
2025-09-17Respond appropriately to all alleged violations. Dcomplaintcorrected 2025-09-18
2025-09-17Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2025-09-18
2025-06-23Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-07-01
2025-06-23Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2025-07-01
2025-05-14Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Gcomplaintcorrected 2025-05-15
2025-05-14Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2025-05-15

Federal penalties

DateTypeAmount
2026-03-03Fine$304,105
2026-03-03Payment Denial57 days payment denial
2025-05-14Fine$19,949
2024-10-10Fine$37,947
2024-10-10Payment Denial7 days payment denial
2024-06-17Fine$17,355
2023-09-28Payment Denial5 days payment denial

Ownership & control records (CMS filings)

NameRoleType%Since
GOLDFARB, BRIANDirect Ownership InterestIndividualNOT APPLICABLEsince 12/01/2024
BROOKS, KENDELManaging Control - Governing BodyIndividualNOT APPLICABLEsince 12/01/2024
MCCLURE, MICHELLECorporate OfficerIndividualNOT APPLICABLEsince 12/01/2024
SEITLER, DOVIDCorporate OfficerIndividualNOT APPLICABLEsince 12/01/2024
SPECTOR, JENNIFERCorporate OfficerIndividualNOT APPLICABLEsince 12/01/2024
ARCADIA CARE MANAGEMENT LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 12/01/2024
AHEARN, MICHAELOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/01/2024
BROOKS, KENDELOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/01/2024
MCCLURE, MICHELLEOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/01/2024
SEITLER, DOVIDOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/01/2024
SPECTOR, JENNIFEROperational/Managerial ControlIndividualNOT APPLICABLEsince 12/01/2024
TUROFSKY, STEVENOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/01/2024
WILHELM, NAFTALIOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/01/2024

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 145442. Corrections: data@carerecords.org.