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Arcadia Retirement Residence

1434 Punahou Street, Honolulu, HI 96822 · 8089410941 · 91 certified beds

Overall★★★★☆ 4/5
Health inspections★★★☆☆ 3/5
Staffing★★★★★ 5/5
Quality measures★★★★☆ 4/5

Ownership

CMS lists no chain affiliation for this facility. Ownership type on record: Non profit - Corporation.

Staffing (hours per resident per day)

Total nurse staffing: 4.61 (Hawaii median: 4.62). RN hours: 1.60. Weekend total: 4.18. Nursing staff turnover: 25%.

Inspection deficiencies

All-time on record: 37 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2025-11-21Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Dcomplaintcorrected 2026-01-30
2024-10-04Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2024-11-22
2024-10-04Ensure that residents are fully informed and understand their health status, care and treatments. EHealthcorrected 2024-11-22
2024-10-04Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. DHealthcorrected 2024-11-22
2024-10-04Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2024-11-22
2024-10-04Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2024-11-08
2024-10-04Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. DHealthcorrected 2024-10-31
2024-09-06Allow resident to participate in the development and implementation of his or her person-centered plan of care. Dcomplaintcorrected 2024-09-13
2024-09-06Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Dcomplaintcorrected 2024-10-14
2024-09-06Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2024-10-11
2024-09-06Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. Dcomplaintcorrected 2024-10-11
2023-11-03Provide safe, appropriate pain management for a resident who requires such services. GHealthcorrected 2023-12-15
2023-11-03Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. EHealthcorrected 2023-12-15
2023-11-03Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. DHealthcorrected 2023-12-15
2023-11-03Give the resident's representative the ability to exercise the resident's rights. DHealthcorrected 2023-12-15
2023-11-03Reasonably accommodate the needs and preferences of each resident. DHealthcorrected 2023-12-15
2023-11-03Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. DHealthcorrected 2023-12-15
2023-11-03Ensure each resident receives an accurate assessment. DHealthcorrected 2023-12-15
2023-11-03Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted DHealthcorrected 2023-12-15
2023-11-03Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. DHealthcorrected 2023-12-15
2023-11-03Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2023-12-15
2023-11-03Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. DHealthcorrected 2023-12-15
2023-11-03Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. DHealthcorrected 2023-12-15
2023-11-03Provide and implement an infection prevention and control program. DHealthcorrected 2023-12-15

Federal penalties

DateTypeAmount
2023-11-03Fine$12,854

Ownership & control records (CMS filings)

NameRoleType%Since
CENTRAL UNION CHURCH5% Or Greater Direct Ownership InterestOrganization100%since 11/01/1987
BUNN, ANDREWManaging Control - Governing BodyIndividualNOT APPLICABLEsince 06/01/2022
CHANG, CORLISManaging Control - Governing BodyIndividualNOT APPLICABLEsince 01/01/2017
KOEHL, ALBERTManaging Control - Governing BodyIndividualNOT APPLICABLEsince 01/01/2024
MAGANA, RAOULManaging Control - Governing BodyIndividualNOT APPLICABLEsince 01/01/2025
POPHAM, DAVIDManaging Control - Governing BodyIndividualNOT APPLICABLEsince 06/01/2022
REICHHARDT, LAURAManaging Control - Governing BodyIndividualNOT APPLICABLEsince 01/01/2019
REINKER, KENTManaging Control - Governing BodyIndividualNOT APPLICABLEsince 01/01/2019
SAYIN, LUCASManaging Control - Governing BodyIndividualNOT APPLICABLEsince 01/01/2020
SINNADURAY, RUSHANManaging Control - Governing BodyIndividualNOT APPLICABLEsince 01/01/2024
ZORN, MARTINManaging Control - Governing BodyIndividualNOT APPLICABLEsince 01/01/2017
BUNN, ANDREWCorporate DirectorIndividualNOT APPLICABLEsince 06/01/2022
CHANG, CORLISCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2017
KOEHL, ALBERTCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2024
MAGANA, RAOULCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2025
POPHAM, DAVIDCorporate DirectorIndividualNOT APPLICABLEsince 06/01/2022
REICHHARDT, LAURACorporate DirectorIndividualNOT APPLICABLEsince 01/01/2019
REINKER, KENTCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2019
SAYIN, LUCASCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2020
SINNADURAY, RUSHANCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2024
ZORN, MARTINCorporate DirectorIndividualNOT APPLICABLEsince 01/01/2017
LAI, VIVIANCorporate OfficerIndividualNOT APPLICABLEsince 01/01/2019
SCHULBERG, SUZIECorporate OfficerIndividualNOT APPLICABLEsince 01/01/2019
ARCADIA ELDER SERVICESOperational/Managerial ControlOrganizationNOT APPLICABLEsince 01/22/2001
LAI, VIVIANOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/2019

Compare nearby (Honolulu County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 125014. Corrections: data@carerecords.org.