Nursing homes › Ohio › Avenue Care and Rehabilitation Center, the
4120 Interchange Corporate Center Road, Warrensville Heights, OH 44128 · 2168969900 · 97 certified beds
Per CMS filings, this facility is affiliated with Progressive Quality Care, a group operating 11 facilities in 1 states. Group record: average rating 2.9/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $209,231 in federal fines. This facility rates below its group average (2.9/5).
Total nurse staffing: 3.58 (Ohio median: 3.57). RN hours: 0.52. Weekend total: 3.26. Nursing staff turnover: 68%.
All-time on record: 53 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-12-18 | Employ staff that are licensed, certified, or registered in accordance with state laws. | F | complaint | corrected 2025-12-19 |
| 2025-12-18 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | D | complaint | corrected 2025-12-19 |
| 2025-10-29 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2025-12-18 |
| 2025-10-29 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2025-12-18 |
| 2025-10-29 | Provide and implement an infection prevention and control program. | E | complaint | corrected 2025-12-18 |
| 2025-10-29 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-12-18 |
| 2025-10-06 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-12-18 |
| 2025-08-13 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | complaint | corrected 2025-12-18 |
| 2025-08-13 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | complaint | corrected 2025-12-18 |
| 2025-08-13 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2025-12-18 |
| 2025-08-13 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | complaint | corrected 2025-12-18 |
| 2025-08-13 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | E | complaint | corrected 2025-12-18 |
| 2025-08-13 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-12-18 |
| 2025-08-13 | Reasonably accommodate the needs and preferences of each resident. | D | complaint | corrected 2025-12-18 |
| 2025-08-13 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-12-18 |
| 2025-08-13 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2025-12-18 |
| 2025-08-13 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | complaint | corrected 2025-12-18 |
| 2025-08-13 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Health | corrected 2025-12-18 |
| 2025-08-13 | Assess the resident when there is a significant change in condition | D | Health | corrected 2025-12-18 |
| 2025-08-13 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. | D | Health | corrected 2025-12-18 |
| 2025-08-13 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2025-12-18 |
| 2025-08-13 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-12-18 |
| 2025-08-13 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-12-18 |
| 2025-08-13 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2025-12-18 |
| 2025-08-13 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2025-12-18 |
| 2025-08-13 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2025-12-18 |
| 2025-08-13 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2025-12-18 |
| 2025-08-13 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2025-12-18 |
| 2025-08-13 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | complaint | corrected 2025-12-18 |
| 2025-08-13 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-12-18 |
| 2025-08-13 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Health | corrected 2025-12-18 |
| 2025-08-13 | Keep all essential equipment working safely. | D | Health | corrected 2025-12-18 |
| 2025-08-13 | Post nurse staffing information every day. | C | Health | corrected 2025-12-18 |
| 2025-01-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2024-12-29 |
| 2025-01-10 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-01-31 |
| 2024-07-10 | Reasonably accommodate the needs and preferences of each resident. | E | complaint | corrected 2024-07-30 |
| 2024-07-10 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2024-07-30 |
| 2024-04-25 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2024-05-10 |
| 2024-04-25 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2024-05-10 |
| 2023-11-21 | Ensure that residents are free from significant medication errors. | G | complaint | corrected 2023-12-07 |
| Date | Type | Amount |
|---|---|---|
| 2025-01-10 | Fine | $17,345 |
| 2024-04-25 | Fine | $16,801 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| PROGRESSIVE INTERCHANGE LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 01/31/2009 |
| FLANK REAL ESTATE, LLC | 5% Or Greater Indirect Ownership Interest | Organization | 29% | since 01/31/2009 |
| MIKE FLANK TRUST | 5% Or Greater Indirect Ownership Interest | Organization | 21% | since 09/09/2022 |
| GREENBURG, STEVE | 5% Or Greater Indirect Ownership Interest | Individual | 27% | since 01/31/2009 |
| SHILLER, DANIEL | Corporate Officer | Individual | NOT APPLICABLE | since 01/31/2009 |
| PROGRESSIVE QUALITY CARE INC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 01/31/2009 |
| AGARWAL, RAJESH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/01/2011 |
| FLANK, EITAN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/31/2009 |
| LESHER, ELIZABETH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/21/2021 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 366394. Corrections: data@carerecords.org.