Nursing homes › Texas › Avir at Azalea Heights
3505 Old Jacksonville Rd, Tyler, TX 75701 · 9035612011 · 120 certified beds
Per CMS filings, this facility is affiliated with Avir Health Group, a group operating 119 facilities in 1 states. Group record: average rating 2.3/5, 21 abuse citation icons, 3 facilities on the Special Focus list, $7,752,055 in federal fines. This facility rates below its group average (2.3/5).
Total nurse staffing: 2.60 (Texas median: 3.27). RN hours: 0.33. Weekend total: 2.31. Nursing staff turnover: 44%.
All-time on record: 25 deficiency citations, including 3 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-30 | Keep residents' personal and medical records private and confidential. | D | complaint | corrected 2026-05-01 |
| 2026-04-30 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-05-01 |
| 2025-12-10 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2026-01-12 |
| 2025-12-10 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2026-01-12 |
| 2025-12-10 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Health | corrected 2026-01-12 |
| 2025-12-10 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2026-01-12 |
| 2025-12-10 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2026-01-12 |
| 2025-12-10 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2026-01-12 |
| 2025-12-10 | Provide and implement an infection prevention and control program. | D | Health | corrected 2026-01-12 |
| 2025-12-10 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | B | Health | corrected 2026-01-12 |
| 2025-09-30 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | Past Non-Compliance |
| 2024-09-18 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-09-19 |
| 2024-09-18 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2024-09-19 |
| 2024-04-29 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2024-05-22 |
| 2024-04-29 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-05-22 |
| 2024-04-29 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | complaint | corrected 2024-05-22 |
| 2023-10-06 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J | complaint | corrected 2023-10-09 |
| 2023-10-06 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | complaint | corrected 2023-10-09 |
| 2023-10-06 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2023-10-09 |
| 2023-10-06 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2023-10-09 |
| 2023-10-06 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | complaint | corrected 2023-10-09 |
| 2023-08-10 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2023-09-05 |
| 2023-08-10 | Provide safe and appropriate respiratory care for a resident when needed. | E | Health | corrected 2023-09-05 |
| 2023-08-10 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2023-09-05 |
| 2023-08-10 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Health | corrected 2023-09-05 |
| Date | Type | Amount |
|---|---|---|
| 2025-09-30 | Fine | $14,901 |
| 2023-10-06 | Fine | $12,649 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| THOMPSON, JOHNNY | Corporate Officer | Individual | NOT APPLICABLE | since 11/01/2023 |
| 3505 OLD JACKSON RD OPCO, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2025 |
| FREUND, NOCHUM | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/01/2025 |
| MORRIS, NICOLE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 05/20/2025 |
| TRAVITSKY, AARON | Operational/Managerial Control | Individual | NOT APPLICABLE | since 10/01/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 675289. Corrections: data@carerecords.org.