Nursing homes › Iowa › Bettendorf Health Care Center
2730 Crow Creek Road, Bettendorf, IA 52722 · (563) 332-7463 · 86 certified beds
Per CMS filings, this facility is affiliated with Campbell Street Services, a group operating 22 facilities in 3 states. Group record: average rating 2.1/5, 3 abuse citation icons, 1 facility on the Special Focus list, $517,644 in federal fines. This facility rates below its group average (2.1/5).
Total nurse staffing: 3.22 (Iowa median: 3.68). RN hours: 0.69. Weekend total: 2.79.
All-time on record: 62 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-28 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | complaint | corrected 2026-06-05 |
| 2026-04-28 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2026-06-05 |
| 2026-04-28 | Allow residents to self-administer drugs if determined clinically appropriate. | D | complaint | corrected 2026-06-05 |
| 2026-04-28 | Respond appropriately to all alleged violations. | D | complaint | corrected 2026-05-27 |
| 2026-04-28 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2026-06-05 |
| 2026-04-28 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | complaint | corrected 2026-06-05 |
| 2026-02-16 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2026-03-18 |
| 2025-10-15 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | complaint | corrected 2025-10-23 |
| 2025-09-11 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2025-10-01 |
| 2025-09-11 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Health | corrected 2025-10-01 |
| 2025-09-11 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Health | corrected 2025-10-01 |
| 2025-09-11 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2025-10-01 |
| 2025-09-11 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-10-01 |
| 2025-09-11 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-10-01 |
| 2025-09-11 | Provide and implement an infection prevention and control program. | D | Health | corrected 2025-10-01 |
| 2025-09-11 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | D | Health | corrected 2025-10-01 |
| 2025-09-11 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | C | Health | No revisit needed |
| 2025-01-23 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2025-02-07 |
| 2025-01-23 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | complaint | corrected 2025-02-07 |
| 2025-01-23 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | complaint | corrected 2025-02-07 |
| 2024-08-15 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2024-09-12 |
| 2024-08-15 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-09-12 |
| 2024-08-15 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2024-09-12 |
| 2024-08-15 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2024-09-12 |
| 2024-08-15 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | complaint | corrected 2024-09-12 |
| 2024-08-15 | Have a plan that describes the process for conducting QAPI and QAA activities. | C | Health | corrected 2024-09-12 |
| 2024-06-20 | Ensure that residents are free from significant medication errors. | J | complaint | corrected 2024-06-04 |
| 2024-06-20 | Provide or get specialized rehabilitative services as required for a resident. | D | complaint | corrected 2024-07-08 |
| 2024-03-19 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | complaint | corrected 2024-03-27 |
| 2024-03-19 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | complaint | corrected 2024-04-02 |
| 2024-03-19 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-04-02 |
| 2023-12-05 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | complaint | corrected 2023-12-12 |
| 2023-12-05 | Have a plan that describes the process for conducting QAPI and QAA activities. | E | complaint | corrected 2023-12-12 |
| 2023-12-05 | Allow residents to self-administer drugs if determined clinically appropriate. | D | complaint | corrected 2023-12-12 |
| 2023-12-05 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | complaint | corrected 2023-12-12 |
| 2023-12-05 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2023-12-12 |
| 2023-12-05 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. | D | complaint | corrected 2023-12-12 |
| 2023-12-05 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | complaint | corrected 2023-12-12 |
| 2023-10-12 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | complaint | corrected 2023-11-07 |
| 2023-10-12 | Provide and implement an infection prevention and control program. | F | Health | corrected 2023-11-07 |
| Date | Type | Amount |
|---|---|---|
| 2024-06-20 | Fine | $15,966 |
| 2023-10-12 | Fine | $19,656 |
| 2023-10-12 | Payment Denial | 33 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| THE ISAAC DOLE REVOCABLE TRUST U/A/D JANUARY 31, 2017 | 5% Or Greater Indirect Ownership Interest | Organization | 100% | since 11/03/2025 |
| DOLE, ISAAC | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 11/03/2025 |
| BIRCHWOOD HEALTHCARE PARTNERS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 11/03/2025 |
| CAMPBELL STREET SERVICES LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 11/03/2025 |
| HOLDCO, IA 5, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 11/03/2025 |
| DOLE, ISAAC | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/03/2025 |
| DOMINGUEZ, KIMBERLY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/03/2025 |
| DUNK, JENNIFER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/03/2025 |
| KUMAR, POMILLA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/03/2025 |
| SATTERFIELD, BRENDA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 11/03/2025 |
How to cite this page: CareRecords, “Bettendorf Health Care Center — compliance, penalty and ownership record” (CCN 165280), compiled from the CMS Provider Data Catalog, July 2026 release. https://carerecords.org/nursing-home/bettendorf-health-care-center-bettendorf-ia/
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 165280. Corrections: data@carerecords.org.