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Nursing homes › Wisconsin › Birch Hill Health Services

Birch Hill Health Services

1475 Birch Hill Lane, Shawano, WI 54166 · (715) 526-3161 · 50 certified beds

Overall★★☆☆☆ 2/5
Health inspections★★★☆☆ 3/5
Staffing★★★☆☆ 3/5
Quality measures★☆☆☆☆ 1/5

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Same-type reference in WI

CMS overall star rating: this provider 2/5; median among 321 providers with a published value in the same state and provider category: 3/5.

CareRecords calculates this unweighted median from the loaded source snapshot. Providers with missing values are excluded. It is a descriptive reference, not a new quality rating or recommendation. Individual reporting periods may differ; do not compare different rating systems.

Questions to take to Birch Hill Health Services

  • The published staff-turnover figure is 30.3%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at NORTH SHORE HEALTHCARE. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with North Shore Healthcare, a group operating 59 facilities in 4 states. Group record: average rating 2.7/5, 2 abuse citation icons, 0 facilities on the Special Focus list, $1,552,238 in federal fines. This facility rates below its group average (2.7/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.29 (Wisconsin median: 4.02). RN hours: 0.63. Weekend total: 2.91. Nursing staff turnover: 30%.

Inspection deficiencies

In the downloaded CMS dataset: 22 deficiency citations. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-07-01Keep residents' personal and medical records private and confidential. Dcomplaintcorrected 2026-07-29
2026-07-01Provide and implement an infection prevention and control program. Dcomplaintcorrected 2026-07-29
2026-02-11Give the resident's representative the ability to exercise the resident's rights. DHealthcorrected 2026-03-11
2026-02-11Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. DHealthcorrected 2026-03-11
2026-02-11Respond appropriately to all alleged violations. DHealthcorrected 2026-03-11
2026-02-11Provide enough food/fluids to maintain a resident's health. DHealthcorrected 2026-03-11
2026-02-11Provide and implement an infection prevention and control program. DHealthcorrected 2026-03-11
2025-11-10Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2025-12-18
2025-11-10Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-12-18
2025-11-10Respond appropriately to all alleged violations. Dcomplaintcorrected 2025-12-18
2025-11-10Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2025-12-18
2025-05-20Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-06-13
2025-05-20Respond appropriately to all alleged violations. Dcomplaintcorrected 2025-06-13
2024-09-25Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Ecomplaintcorrected 2024-10-25
2024-09-25Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2024-10-25
2024-09-25Allow residents to self-administer drugs if determined clinically appropriate. DHealthcorrected 2024-10-25
2024-09-25Provide appropriate treatment and care according to orders, resident’s preferences and goals. DHealthcorrected 2024-10-25
2024-09-25Provide appropriate pressure ulcer care and prevent new ulcers from developing. DHealthcorrected 2024-10-25
2024-09-25Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. DHealthcorrected 2024-10-25
2024-09-25Provide and implement an infection prevention and control program. DHealthcorrected 2024-10-25
2023-08-30Provide and implement an infection prevention and control program. FHealthcorrected 2023-09-30
2023-08-30PASARR screening for Mental disorders or Intellectual Disabilities DHealthcorrected 2023-09-30

Federal penalties

No federal fines or payment denials in this downloaded dataset.

Ownership & control records (CMS filings)

NameRoleType%Since
NSHR OPERATIONS LLC5% Or Greater Direct Ownership InterestOrganization100%since 10/01/2019
ARROWHEAD 123 LLC5% Or Greater Indirect Ownership InterestOrganization10%since 10/01/2019
THE LANE MORRELL BOWEN TRUST5% Or Greater Indirect Ownership InterestOrganization10%since 10/01/2019
MILLS, DAVID5% Or Greater Indirect Ownership InterestIndividual18%since 10/01/2019
BOWEN, LANEIndirect Ownership InterestIndividualNOT APPLICABLEsince 12/11/2019
BAUMANN, TROYCorporate DirectorIndividualNOT APPLICABLEsince 10/01/2019
HOEHN, JEFFREYCorporate DirectorIndividualNOT APPLICABLEsince 10/01/2019
CIBC BANK USAOperational/Managerial ControlOrganizationNOT APPLICABLEsince 12/31/2024
CLIFTONLARSONALLEN LLPOperational/Managerial ControlOrganizationNOT APPLICABLEsince 12/01/2019
CONTINUUM THERAPY PARTNERS LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 03/01/2025
NORTH SHORE HEALTHCARE LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 12/01/2019
NSH REHAB LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 03/01/2025
WIPFLI LLPOperational/Managerial ControlOrganizationNOT APPLICABLEsince 02/01/2025
BAUMANN, TROYOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/01/2019
BELONGIA, CHRISTINAOperational/Managerial ControlIndividualNOT APPLICABLEsince 11/01/2019
BRUNO, JAMESOperational/Managerial ControlIndividualNOT APPLICABLEsince 06/01/2026
GEE, DARRENOperational/Managerial ControlIndividualNOT APPLICABLEsince 11/30/2021
GREER, LAURENOperational/Managerial ControlIndividualNOT APPLICABLEsince 11/29/2023
HOEHN, JEFFREYOperational/Managerial ControlIndividualNOT APPLICABLEsince 12/01/2019
JASHINSKY, CHERYLOperational/Managerial ControlIndividualNOT APPLICABLEsince 05/04/2016
PATZER, COLLEENOperational/Managerial ControlIndividualNOT APPLICABLEsince 02/14/2023
PURTELL, BRIANOperational/Managerial ControlIndividualNOT APPLICABLEsince 06/01/2018

Compare nearby (Shawano County)

How to cite this page: CareRecords, “Birch Hill Health Services — compliance, penalty and ownership record” (CCN 525412), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/birch-hill-health-services-shawano-wi/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 525412. Corrections: data@carerecords.org.