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Nursing homesNevadaReno › Caremeridian Llc, dba Neurorestorative

Caremeridian Llc, dba Neurorestorative

3980 Lake Placid Drive Ste 2, Reno, NV 89511 · (702) 499-9523 · 36 certified beds

Overall★☆☆☆☆ 1/5
Health inspections★☆☆☆☆ 1/5
Staffing★★★★☆ 4/5
Quality measures★★★★☆ 4/5
Special Focus: CMS lists this facility as SFF Candidate — among the facilities with the most serious ongoing compliance problems in the country.
Abuse icon: CMS flags this facility for an abuse citation in recent inspections.

Ownership group

Per CMS filings, this facility is affiliated with Neurorestorative, a group operating 5 facilities in 3 states. Group record: average rating 3.8/5, 1 abuse citation icon, 1 facility on the Special Focus list, $179,940 in federal fines. This facility rates below its group average (3.8/5).

See all 5 facilities in this group →

Staffing (hours per resident per day)

Total nurse staffing: 7.86 (Nevada median: 3.91). RN hours: 2.23. Weekend total: 7.11. Nursing staff turnover: 60%.

Inspection deficiencies

All-time on record: 57 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-05-07Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. FHealthcorrected 2026-06-05
2026-05-07Have a plan that describes the process for conducting QAPI and QAA activities. FHealthcorrected 2026-06-18
2026-05-07Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. FHealthcorrected 2026-06-18
2026-05-07Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. FHealthcorrected 2026-06-18
2026-05-07Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. EHealthcorrected 2026-05-29
2026-05-07Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. DHealthcorrected 2026-06-18
2026-05-07Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2026-06-18
2026-05-07Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. DHealthcorrected 2026-06-18
2026-05-07Ensure each resident’s drug regimen must be free from unnecessary drugs. DHealthcorrected 2026-06-18
2026-05-07Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. DHealthcorrected 2026-05-29
2026-05-07Administer the facility in a manner that enables it to use its resources effectively and efficiently. DHealthcorrected 2026-06-18
2026-05-07Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. DHealthcorrected 2026-06-18
2026-05-07Have the Quality Assessment and Assurance group have the required members and meet at least quarterly DHealthcorrected 2026-06-18
2026-05-07Provide and implement an infection prevention and control program. DHealthcorrected 2026-06-18
2026-05-07Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. DHealthcorrected 2026-05-29
2026-05-07Provide behavior health training consistent with the requirements and as determined by a facility assessment. DHealthcorrected 2026-06-18
2026-03-16Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Dcomplaintcorrected 2026-04-17
2026-03-16Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2026-04-17
2026-03-16Respond appropriately to all alleged violations. Dcomplaintcorrected 2026-04-17
2026-03-16Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Dcomplaintcorrected 2026-04-17
2026-03-16Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Dcomplaintcorrected 2026-04-17
2026-03-16Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2026-04-17
2025-02-21Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. Gcomplaintcorrected 2025-04-07
2025-02-21Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. FHealthcorrected 2025-04-07
2025-02-21Have a plan that describes the process for conducting QAPI and QAA activities. FHealthcorrected 2025-04-07
2025-02-21Provide and implement an infection prevention and control program. FHealthcorrected 2025-04-07
2025-02-21Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. EHealthcorrected 2025-04-07
2025-02-21Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2025-04-07
2025-02-21Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. EHealthcorrected 2025-04-07
2025-02-21Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. DHealthcorrected 2025-04-07
2025-02-21Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. DHealthcorrected 2025-04-07
2025-02-21Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Dcomplaintcorrected 2025-04-07
2025-02-21Protect each resident from the wrongful use of the resident's belongings or money. Dcomplaintcorrected 2025-04-07
2025-02-21Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-04-07
2025-02-21Respond appropriately to all alleged violations. Dcomplaintcorrected 2025-04-07
2025-02-21Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Dcomplaintcorrected 2025-04-07
2025-02-21Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Dcomplaintcorrected 2025-04-07
2025-02-21Ensure each resident receives an accurate assessment. DHealthcorrected 2025-04-07
2025-02-21Plan the resident's discharge to meet the resident's goals and needs. Dcomplaintcorrected 2025-04-07
2025-02-21Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. DHealthcorrected 2025-04-07

Federal penalties

DateTypeAmount
2025-02-21Fine$68,738

Ownership & control records (CMS filings)

NameRoleType%Since
NATIONAL MENTOR HEALTHCARE LLC5% Or Greater Direct Ownership InterestOrganization100%since 08/15/2008
KAUFMAN, PHILIPManaging Control - Governing BodyIndividualNOT APPLICABLEsince 06/26/2023
KAUFMAN, PHILIPCorporate DirectorIndividualNOT APPLICABLEsince 08/02/2023
KAUFMAN, PHILIPCorporate OfficerIndividualNOT APPLICABLEsince 06/22/2023
CAREMERIDIAN LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 10/01/2008
HEWITT, STEPHENOperational/Managerial ControlIndividualNOT APPLICABLEsince 07/24/2025
KAUFMAN, PHILIPOperational/Managerial ControlIndividualNOT APPLICABLEsince 06/26/2023
MAVROMATIS, MICHAELOperational/Managerial ControlIndividualNOT APPLICABLEsince 09/07/2015
WENGER, LINDSEYOperational/Managerial ControlIndividualNOT APPLICABLEsince 01/01/2026

Compare nearby (Washoe County)

How to cite this page: CareRecords, “Caremeridian Llc, dba Neurorestorative — compliance, penalty and ownership record” (CCN 295103), compiled from the CMS Provider Data Catalog, July 2026 release. https://carerecords.org/nursing-home/caremeridian-llc-dba-neurorestorative-reno-nv/

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 295103. Corrections: data@carerecords.org.