Nursing homes › Nevada › Caremeridian Llc, dba Neurorestorative
3980 Lake Placid Drive Ste 2, Reno, NV 89511 · 7024999523 · 36 certified beds
Per CMS filings, this facility is affiliated with Neurorestorative, a group operating 5 facilities in 3 states. Group record: average rating 3.8/5, 1 abuse citation icons, 1 facilities on the Special Focus list, $179,940 in federal fines. This facility rates below its group average (3.8/5).
Total nurse staffing: 7.86 (Nevada median: 3.91). RN hours: 2.23. Weekend total: 7.11. Nursing staff turnover: 60%.
All-time on record: 49 deficiency citations. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-03-16 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | corrected 2026-04-17 |
| 2026-03-16 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-04-17 |
| 2026-03-16 | Respond appropriately to all alleged violations. | D | complaint | corrected 2026-04-17 |
| 2026-03-16 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | complaint | corrected 2026-04-17 |
| 2026-03-16 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | complaint | corrected 2026-04-17 |
| 2026-03-16 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2026-04-17 |
| 2025-02-21 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Health | corrected 2025-04-07 |
| 2025-02-21 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Health | corrected 2025-04-07 |
| 2025-02-21 | Provide and implement an infection prevention and control program. | F | Health | corrected 2025-04-07 |
| 2025-02-21 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Health | corrected 2025-04-07 |
| 2025-02-21 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-04-07 |
| 2025-02-21 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | E | Health | corrected 2025-04-07 |
| 2025-02-21 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Health | corrected 2025-04-07 |
| 2025-02-21 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Health | corrected 2025-04-07 |
| 2025-02-21 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2025-04-07 |
| 2025-02-21 | Ensure each resident receives an accurate assessment. | D | Health | corrected 2025-04-07 |
| 2025-02-21 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | Health | corrected 2025-04-07 |
| 2025-02-21 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Health | corrected 2025-04-07 |
| 2025-02-21 | Provide or get specialized rehabilitative services as required for a resident. | D | Health | corrected 2025-04-07 |
| 2025-02-21 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Health | corrected 2025-04-07 |
| 2025-02-21 | Implement a program that monitors antibiotic use. | D | Health | corrected 2025-04-07 |
| 2025-02-21 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | Health | corrected 2025-04-07 |
| 2025-02-21 | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | G | complaint | corrected 2025-04-07 |
| 2025-02-21 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | complaint | corrected 2025-04-07 |
| 2025-02-21 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2025-04-07 |
| 2025-02-21 | Respond appropriately to all alleged violations. | D | complaint | corrected 2025-04-07 |
| 2025-02-21 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | complaint | corrected 2025-04-07 |
| 2025-02-21 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | complaint | corrected 2025-04-07 |
| 2025-02-21 | Plan the resident's discharge to meet the resident's goals and needs. | D | complaint | corrected 2025-04-07 |
| 2025-02-21 | Observe each nurse aide's job performance and give regular training. | D | complaint | corrected 2025-04-07 |
| 2024-02-01 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-03-22 |
| 2024-02-01 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Health | corrected 2024-03-22 |
| 2024-02-01 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Health | corrected 2024-03-22 |
| 2024-02-01 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Health | corrected 2024-03-28 |
| 2024-02-01 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2024-03-22 |
| 2024-02-01 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Health | corrected 2024-03-22 |
| 2024-02-01 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Health | corrected 2024-03-22 |
| 2024-02-01 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Health | corrected 2024-03-22 |
| 2024-02-01 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | D | Health | corrected 2024-02-05 |
| 2024-02-01 | Dispose of garbage and refuse properly. | D | Health | corrected 2024-03-22 |
| Date | Type | Amount |
|---|---|---|
| 2025-02-21 | Fine | $68,738 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| NATIONAL MENTOR HEALTHCARE LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 08/15/2008 |
| KAUFMAN, PHILIP | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 06/26/2023 |
| KAUFMAN, PHILIP | Corporate Director | Individual | NOT APPLICABLE | since 08/02/2023 |
| KAUFMAN, PHILIP | Corporate Officer | Individual | NOT APPLICABLE | since 06/22/2023 |
| CAREMERIDIAN LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 10/01/2008 |
| HEWITT, STEPHEN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/24/2025 |
| KAUFMAN, PHILIP | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/26/2023 |
| MAVROMATIS, MICHAEL | Operational/Managerial Control | Individual | NOT APPLICABLE | since 09/07/2015 |
| WENGER, LINDSEY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 01/01/2026 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 295103. Corrections: data@carerecords.org.