Nursing homes › Massachusetts › Carleton-Willard Village Retirement & Nursing Ctr
100 Old Billerica Road, Bedford, MA 01730 · (781) 275-8700 · 179 certified beds
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Open your comparisonCMS overall star rating: this provider 5/5; median among 338 providers with a published value in the same state and provider category: 3/5.
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CMS lists no chain affiliation for this facility. Ownership type on record: Non profit - Corporation.
Total nurse staffing: 5.17 (Massachusetts median: 3.70). RN hours: 0.97. Weekend total: 4.93. Nursing staff turnover: 32%.
In the downloaded CMS dataset: 11 deficiency citations, including 3 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-06-10 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | complaint | corrected 2025-06-09 |
| 2025-06-10 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | J | complaint | corrected 2025-06-09 |
| 2025-06-10 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | complaint | corrected 2025-06-09 |
| 2025-02-07 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-03-12 |
| 2025-02-07 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-03-12 |
| 2024-05-29 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | complaint | corrected 2024-07-05 |
| 2024-05-29 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | complaint | corrected 2024-07-05 |
| 2024-05-29 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-07-05 |
| 2023-09-13 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2023-10-11 |
| 2023-09-13 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2023-10-11 |
| 2023-09-13 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2023-10-11 |
| Date | Type | Amount |
|---|---|---|
| 2025-06-10 | Fine | $16,985 |
| 2024-05-29 | Fine | $8,512 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| CARLETON-WILLARD HOMES INC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 12/23/1980 |
| MATTHEWS, MICHAEL | Corporate Officer | Individual | NOT APPLICABLE | since 05/10/2023 |
| MANCINI, LAUREN | Operational/Managerial Control | Individual | NOT APPLICABLE | since 03/17/2025 |
How to cite this page: CareRecords, “Carleton-Willard Village Retirement & Nursing Ctr — compliance, penalty and ownership record” (CCN 225273), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/carleton-willard-village-retirement-nursing-ctr-bedford-ma/
Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225273. Corrections: data@carerecords.org.