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Nursing homesIllinois › Carlton at the Lake, the

Carlton at the Lake, the

725 West Montrose Avenue, Chicago, IL 60613 · 7739291700 · 244 certified beds

Overall★★☆☆☆ 2/5
Health inspections★★☆☆☆ 2/5
Staffing★★☆☆☆ 2/5
Quality measures★★★☆☆ 3/5

Ownership group

Per CMS filings, this facility is affiliated with Legacy Healthcare, a group operating 89 facilities in 3 states. Group record: average rating 3.0/5, 7 abuse citation icons, 4 facilities on the Special Focus list, $3,703,514 in federal fines. This facility rates below its group average (3.0/5).

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Staffing (hours per resident per day)

Total nurse staffing: 3.28 (Illinois median: 3.29). RN hours: 0.81. Weekend total: 3.12. Nursing staff turnover: 33%.

Inspection deficiencies

All-time on record: 62 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-05-28Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Ecomplaintcorrected 2026-05-29
2026-03-05Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Ecomplaintcorrected 2026-03-06
2026-03-05Reasonably accommodate the needs and preferences of each resident. Dcomplaintcorrected 2026-03-06
2026-03-05Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Dcomplaintcorrected 2026-03-06
2026-03-05Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2026-03-06
2026-03-05Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Dcomplaintcorrected 2026-03-06
2025-11-21Develop and implement policies and procedures to prevent abuse, neglect, and theft. Fcomplaintcorrected 2025-11-22
2025-11-21Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-11-22
2025-11-07Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-11-08
2025-09-08Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Dcomplaintcorrected 2025-09-09
2025-09-08Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Dcomplaintcorrected 2025-09-09
2025-08-25Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Fcomplaintcorrected 2025-08-26
2025-08-25Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Dcomplaintcorrected 2025-08-26
2025-05-02Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Gcomplaintcorrected 2025-05-03
2025-05-02Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Dcomplaintcorrected 2025-05-03
2025-04-11Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. EHealthcorrected 2025-04-12
2025-04-11Provide safe and appropriate respiratory care for a resident when needed. EHealthcorrected 2025-04-12
2025-04-11Provide and implement an infection prevention and control program. EHealthcorrected 2025-04-12
2025-04-11Reasonably accommodate the needs and preferences of each resident. DHealthcorrected 2025-04-12
2025-04-11Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. DHealthcorrected 2025-04-12
2025-04-11Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2025-04-12
2025-04-11Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. DHealthcorrected 2025-04-12
2025-04-11Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. DHealthcorrected 2025-04-12
2025-04-11Ensure each resident must receive and the facility must provide necessary behavioral health care and services. DHealthcorrected 2025-04-12
2024-11-07Provide appropriate treatment and care according to orders, resident’s preferences and goals. Dcomplaintcorrected 2024-11-08
2024-11-07Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2024-11-08
2024-08-05Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Dcomplaintcorrected 2024-08-06
2024-08-05Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Dcomplaintcorrected 2024-08-06
2024-04-15Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Ecomplaintcorrected 2024-04-16
2024-04-15Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. Dcomplaintcorrected 2024-04-16
2024-04-15Provide care and assistance to perform activities of daily living for any resident who is unable. Dcomplaintcorrected 2024-04-16
2024-03-15Provide enough food/fluids to maintain a resident's health. GHealthcorrected 2024-03-16
2024-03-15PASARR screening for Mental disorders or Intellectual Disabilities EHealthcorrected 2024-03-16
2024-03-15Provide appropriate pressure ulcer care and prevent new ulcers from developing. EHealthcorrected 2024-03-16
2024-03-15Provide safe and appropriate respiratory care for a resident when needed. EHealthcorrected 2024-03-16
2024-03-15Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2024-03-16
2024-03-15Provide and implement an infection prevention and control program. EHealthcorrected 2024-03-16
2024-03-15Reasonably accommodate the needs and preferences of each resident. DHealthcorrected 2024-03-16
2024-03-15Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. DHealthcorrected 2024-03-16
2024-03-15Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. DHealthcorrected 2024-03-16

Federal penalties

DateTypeAmount
2024-03-15Fine$16,822
2024-01-19Fine$16,052
2023-11-02Fine$11,180
2023-11-02Payment Denial25 days payment denial
2023-10-04Fine$197,077

Ownership & control records (CMS filings)

NameRoleType%Since
DOROS GENERATION TRUST U/A/D 1/3/125% Or Greater Direct Ownership InterestOrganization50%since 05/03/2017
GPN FAMILY TRUST U/A/D 4/28/085% Or Greater Direct Ownership InterestOrganization50%since 05/03/2017
SHABAT, MENACHEMManaging Control - Governing BodyIndividualNOT APPLICABLEsince 05/03/2017
LAKE FOREST BANK & TRUST COMPANY, N.A.Operational/Managerial ControlOrganizationNOT APPLICABLEsince 12/01/2024
LEGACY HEALTHCARE FINANCIAL SERVICES LLCOperational/Managerial ControlOrganizationNOT APPLICABLEsince 11/12/2015
MALIK, KHALIDOperational/Managerial ControlIndividualNOT APPLICABLEsince 11/12/2015
SHABAT, MENACHEMOperational/Managerial ControlIndividualNOT APPLICABLEsince 05/03/2017
VENTRELLA, JOANNEOperational/Managerial ControlIndividualNOT APPLICABLEsince 11/20/2017

Compare nearby (Cook County)

Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 145679. Corrections: data@carerecords.org.