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Nursing homes › New Mexico › Casa Real

Casa Real

1650 Galisteo Street, Santa Fe, NM 87505 · (505) 984-8313 · 118 certified beds

OverallNot rated
Health inspectionsNot rated
StaffingNot rated
Quality measuresNot rated
Special Focus: CMS lists this facility as SFF — among the facilities with the most serious ongoing compliance problems in the country.

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Questions to take to Casa Real

  • CMS lists SFF. Ask for the latest inspection and current designation; historical list status is not a statement about conditions today.
  • The published staff-turnover figure is 61.9%. Ask which reporting period it covers and how the current staffing team compares.
  • Ask who is responsible for care decisions locally and at GENESIS HEALTHCARE. A shared affiliation does not establish identical care at every location.
  • Check the source date and the latest official record before deciding. Bring the issues above to a visit or call rather than treating the profile as a recommendation.

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Ownership group

Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 184 facilities in 18 states. Group record: average rating 2.4/5, 27 abuse citation icons, 18 facilities on the Special Focus list, $7,729,601 in federal fines.

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Staffing (hours per resident per day)

Total nurse staffing: 3.63 (New Mexico median: 3.43). RN hours: 0.40. Weekend total: 3.19. Nursing staff turnover: 62%.

Inspection deficiencies

In the downloaded CMS dataset: 95 deficiency citations, including 2 at immediate-jeopardy level. Below: up to 40 most recent citations from 2023 onward (severity letters explained in methodology).

Survey dateDeficiencySev.TypeStatus
2026-06-24Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Dcomplaintcorrected 2026-07-23
2026-06-24Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Dcomplaintcorrected 2026-07-23
2026-04-08Provide safe and appropriate respiratory care for a resident when needed. Dcomplaintcorrected 2026-05-28
2026-04-08Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Dcomplaintcorrected 2026-05-28
2026-04-08Provide and implement an infection prevention and control program. Dcomplaintcorrected 2026-05-28
2026-03-26Reasonably accommodate the needs and preferences of each resident. Ecomplaintcorrected 2026-03-09
2026-03-26Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Dcomplaintcorrected 2026-04-27
2026-03-26Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Dcomplaintcorrected 2026-04-27
2026-03-26Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Dcomplaintcorrected 2026-04-27
2026-03-26Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Dcomplaintcorrected 2026-04-27
2026-03-26Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Bcomplaintcorrected 2026-04-27
2026-01-06Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. FHealthcorrected 2026-02-14
2026-01-06Provide and implement an infection prevention and control program. FHealthcorrected 2026-02-14
2026-01-06Implement a program that monitors antibiotic use. FHealthcorrected 2026-02-14
2026-01-06Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. FHealthcorrected 2026-02-14
2026-01-06Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. EHealthcorrected 2026-02-14
2026-01-06Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. EHealthcorrected 2026-02-14
2026-01-06Ensure services provided by the nursing facility meet professional standards of quality. EHealthcorrected 2026-02-14
2026-01-06Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. EHealthcorrected 2026-02-14
2026-01-06Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. EHealthcorrected 2026-02-14
2026-01-06Ensure each resident’s drug regimen must be free from unnecessary drugs. EHealthcorrected 2026-02-14
2026-01-06Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. EHealthcorrected 2026-02-14
2026-01-06Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. DHealthcorrected 2026-02-14
2026-01-06Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Dcomplaintcorrected 2026-02-14
2026-01-06Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. DHealthcorrected 2026-02-14
2026-01-06Provide care and assistance to perform activities of daily living for any resident who is unable. DHealthcorrected 2026-02-14
2026-01-06Assist a resident in gaining access to vision and hearing services. DHealthcorrected 2026-02-14
2026-01-06Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. DHealthcorrected 2026-02-14
2026-01-06Provide safe, appropriate dialysis care/services for a resident who requires such services. DHealthcorrected 2026-02-14
2025-03-27Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Dcomplaintcorrected 2025-05-02
2025-03-27Prepare residents for a safe transfer or discharge from the nursing home. Dcomplaintcorrected 2025-05-02
2025-03-27Provide appropriate pressure ulcer care and prevent new ulcers from developing. Dcomplaintcorrected 2025-05-02
2025-03-27Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Dcomplaintcorrected 2025-05-02
2025-01-23Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Dcomplaintcorrected 2025-03-05
2025-01-23Ensure services provided by the nursing facility meet professional standards of quality. Dcomplaintcorrected 2025-03-05
2025-01-23Provide appropriate foot care. Dcomplaintcorrected 2025-03-05
2025-01-23Provide and implement an infection prevention and control program. Dcomplaintcorrected 2025-03-05
2025-01-23Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Ccomplaintcorrected 2025-03-05
2024-10-24Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. Dcomplaintcorrected 2024-12-03
2024-10-24Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Dcomplaintcorrected 2024-12-03

Federal penalties

DateTypeAmount
2026-01-06Fine$24,486
2024-09-24Fine$32,760
2024-09-24Payment Denial39 days payment denial
2024-07-16Fine$95,805
2024-07-16Payment Denial10 days payment denial

Ownership & control records (CMS filings)

NameRoleType%Since
GENESIS OMG OPERATIONS LLC5% Or Greater Direct Ownership InterestOrganization100%since 11/01/2018
FC-GEN OPERATIONS INVESTMENT LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 11/01/2018
GEN OPERATIONS I LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 11/01/2018
GEN OPERATIONS II LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 11/01/2018
GENESIS HEALTHCARE INC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 11/01/2018
GENESIS HEALTHCARE LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 11/01/2018
GENESIS HOLDINGS LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 11/01/2018
GHC HOLDINGS LLC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 11/01/2018
SUN HEALTHCARE GROUP INC5% Or Greater Indirect Ownership InterestOrganizationNO PERCENTAGE PROVIDEDsince 11/01/2018
WHITMAN, ARNOLD5% Or Greater Indirect Ownership InterestIndividualNO PERCENTAGE PROVIDEDsince 03/02/2015
BERG, MICHAELCorporate OfficerIndividualNOT APPLICABLEsince 11/01/2018
BRIDGEFORD, LAURACorporate OfficerIndividualNOT APPLICABLEsince 06/01/2024
MENDELSON, AVICorporate OfficerIndividualNOT APPLICABLEsince 06/01/2024
ROTHMAN, EMILYOperational/Managerial ControlIndividualNOT APPLICABLEsince 06/01/2024
YANEZ, CARLOSOperational/Managerial ControlIndividualNOT APPLICABLEsince 06/01/2024

Compare nearby (Santa Fe County)

How to cite this page: CareRecords, “Casa Real — compliance, penalty and ownership record” (CCN 325038), compiled from the CMS Provider Data Catalog, August 2026 release. https://carerecords.org/nursing-home/casa-real-santa-fe-nm/

Source: CMS Provider Data Catalog (August 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 325038. Corrections: data@carerecords.org.