Nursing homes › New Mexico › Casa Real
1650 Galisteo Street, Santa Fe, NM 87505 · 5059848313 · 118 certified beds
Per CMS filings, this facility is affiliated with Genesis Healthcare, a group operating 185 facilities in 18 states. Group record: average rating 2.4/5, 25 abuse citation icons, 18 facilities on the Special Focus list, $7,901,461 in federal fines.
Total nurse staffing: 3.63 (New Mexico median: 3.43). RN hours: 0.40. Weekend total: 3.19. Nursing staff turnover: 62%.
All-time on record: 93 deficiency citations, including 2 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-04-08 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2026-05-28 |
| 2026-04-08 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | complaint | corrected 2026-05-28 |
| 2026-04-08 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2026-05-28 |
| 2026-03-26 | Reasonably accommodate the needs and preferences of each resident. | E | complaint | corrected 2026-03-09 |
| 2026-03-26 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2026-04-27 |
| 2026-03-26 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2026-04-27 |
| 2026-03-26 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | complaint | corrected 2026-04-27 |
| 2026-03-26 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | complaint | corrected 2026-04-27 |
| 2026-03-26 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | complaint | corrected 2026-04-27 |
| 2026-01-06 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2026-02-14 |
| 2026-01-06 | Provide and implement an infection prevention and control program. | F | Health | corrected 2026-02-14 |
| 2026-01-06 | Implement a program that monitors antibiotic use. | F | Health | corrected 2026-02-14 |
| 2026-01-06 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | F | Health | corrected 2026-02-14 |
| 2026-01-06 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Health | corrected 2026-02-14 |
| 2026-01-06 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Health | corrected 2026-02-14 |
| 2026-01-06 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2026-02-14 |
| 2026-01-06 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Health | corrected 2026-02-14 |
| 2026-01-06 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Health | corrected 2026-02-14 |
| 2026-01-06 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Health | corrected 2026-02-14 |
| 2026-01-06 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2026-02-14 |
| 2026-01-06 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Health | corrected 2026-02-14 |
| 2026-01-06 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | complaint | corrected 2026-02-14 |
| 2026-01-06 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Health | corrected 2026-02-14 |
| 2026-01-06 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2026-02-14 |
| 2026-01-06 | Assist a resident in gaining access to vision and hearing services. | D | Health | corrected 2026-02-14 |
| 2026-01-06 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Health | corrected 2026-02-14 |
| 2026-01-06 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Health | corrected 2026-02-14 |
| 2025-03-27 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-05-02 |
| 2025-03-27 | Prepare residents for a safe transfer or discharge from the nursing home. | D | complaint | corrected 2025-05-02 |
| 2025-03-27 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2025-05-02 |
| 2025-03-27 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2025-05-02 |
| 2025-01-23 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | complaint | corrected 2025-03-05 |
| 2025-01-23 | Ensure services provided by the nursing facility meet professional standards of quality. | D | complaint | corrected 2025-03-05 |
| 2025-01-23 | Provide appropriate foot care. | D | complaint | corrected 2025-03-05 |
| 2025-01-23 | Provide and implement an infection prevention and control program. | D | complaint | corrected 2025-03-05 |
| 2025-01-23 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | C | complaint | corrected 2025-03-05 |
| 2024-10-24 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | complaint | corrected 2024-12-03 |
| 2024-10-24 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | complaint | corrected 2024-12-03 |
| 2024-10-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-12-03 |
| 2024-10-24 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-12-03 |
| Date | Type | Amount |
|---|---|---|
| 2026-01-06 | Fine | $24,486 |
| 2024-09-24 | Fine | $32,760 |
| 2024-09-24 | Payment Denial | 39 days payment denial |
| 2024-07-16 | Fine | $95,805 |
| 2024-07-16 | Payment Denial | 10 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| GENESIS OMG OPERATIONS LLC | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 11/01/2018 |
| FC-GEN OPERATIONS INVESTMENT LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 11/01/2018 |
| GEN OPERATIONS I LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 11/01/2018 |
| GEN OPERATIONS II LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 11/01/2018 |
| GENESIS HEALTHCARE INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 11/01/2018 |
| GENESIS HEALTHCARE LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 11/01/2018 |
| GENESIS HOLDINGS LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 11/01/2018 |
| SUN HEALTHCARE GROUP INC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 11/01/2018 |
| WHITMAN, ARNOLD | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 03/02/2015 |
| BERG, MICHAEL | Corporate Officer | Individual | NOT APPLICABLE | since 11/01/2018 |
| BRIDGEFORD, LAURA | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| MENDELSON, AVI | Corporate Officer | Individual | NOT APPLICABLE | since 06/01/2024 |
| ROTHMAN, EMILY | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2024 |
| YANEZ, CARLOS | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/01/2024 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 325038. Corrections: data@carerecords.org.