Nursing homes › Missouri › Cassville Health Care Center
1300 County Farm Road, Cassville, MO 65625 · 4178473386 · 60 certified beds
Per CMS filings, this facility is affiliated with Reliant Care Management, a group operating 33 facilities in 2 states. Group record: average rating 1.2/5, 14 abuse citation icons, 8 facilities on the Special Focus list, $4,513,946 in federal fines. This facility rates below its group average (1.2/5).
Total nurse staffing: 2.79 (Missouri median: 3.36). RN hours: 0.33. Weekend total: 2.68.
All-time on record: 82 deficiency citations, including 2 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-02-02 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2026-02-23 |
| 2026-02-02 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | complaint | corrected 2026-02-23 |
| 2025-11-25 | Make sure that a working call system is available in each resident's bathroom and bathing area. | F | complaint | corrected 2026-01-09 |
| 2025-11-25 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | complaint | corrected 2026-01-09 |
| 2025-11-25 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2026-01-09 |
| 2025-11-25 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2026-01-09 |
| 2025-09-24 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | complaint | corrected 2025-10-24 |
| 2025-09-24 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | complaint | corrected 2026-01-09 |
| 2025-09-24 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | complaint | corrected 2025-10-24 |
| 2025-09-24 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2025-10-24 |
| 2025-09-24 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-01-09 |
| 2025-09-10 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | K | complaint | corrected 2025-10-21 |
| 2025-09-10 | Respond appropriately to all alleged violations. | J | complaint | corrected 2026-02-23 |
| 2025-09-10 | Provide safe, appropriate pain management for a resident who requires such services. | G | complaint | corrected 2025-10-21 |
| 2025-09-10 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | G | complaint | corrected 2025-10-21 |
| 2025-09-10 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | F | complaint | corrected 2025-10-21 |
| 2025-09-10 | Post nurse staffing information every day. | F | complaint | corrected 2025-10-21 |
| 2025-09-10 | Provide and implement an infection prevention and control program. | F | complaint | corrected 2025-10-21 |
| 2025-09-10 | Make sure that a working call system is available in each resident's bathroom and bathing area. | F | complaint | corrected 2026-01-09 |
| 2025-09-10 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | complaint | corrected 2026-02-23 |
| 2025-09-10 | Protect each resident from the wrongful use of the resident's belongings or money. | E | complaint | corrected 2025-10-21 |
| 2025-09-10 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | complaint | corrected 2026-02-23 |
| 2025-09-10 | Ensure that residents are free from significant medication errors. | E | complaint | corrected 2026-01-09 |
| 2025-09-10 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | E | complaint | corrected 2026-02-23 |
| 2025-09-10 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | complaint | corrected 2026-02-23 |
| 2025-09-10 | Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards. | E | complaint | corrected 2025-10-21 |
| 2025-09-10 | Implement a program that monitors antibiotic use. | E | complaint | corrected 2026-02-23 |
| 2025-09-10 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | complaint | corrected 2026-01-09 |
| 2025-09-10 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-02-23 |
| 2025-09-10 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-01-09 |
| 2025-09-10 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2026-01-09 |
| 2025-06-17 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2025-07-11 |
| 2025-06-17 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-07-11 |
| 2025-04-29 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | complaint | corrected 2025-07-11 |
| 2025-04-29 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | complaint | corrected 2025-06-12 |
| 2025-04-29 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-07-11 |
| 2025-04-01 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | complaint | corrected 2025-04-21 |
| 2025-04-01 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | complaint | corrected 2025-04-21 |
| 2024-10-01 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Health | corrected 2024-11-15 |
| 2024-10-01 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Health | corrected 2024-11-15 |
| Date | Type | Amount |
|---|---|---|
| 2025-09-10 | Fine | $123,925 |
| 2025-09-10 | Payment Denial | 122 days payment denial |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| RELIANT CARE GROUP LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 07/01/2025 |
| RCG INC | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 07/01/2025 |
| RICHARD J. DESTEFANE REVOCABLE LIVING TRUST | Indirect Ownership Interest | Organization | NOT APPLICABLE | since 07/01/2025 |
| DESTEFANE, RICHARD | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 07/01/2025 |
| DESTEFANE, RICHARD | Corporate Officer | Individual | NOT APPLICABLE | since 07/01/2025 |
| RELIANT CARE MANAGEMENT COMPANY LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 07/01/2025 |
| ARSHAD, ABDULLAH | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2025 |
| BRIM, ROBERT | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2025 |
| DESTEFANE, RICHARD | Operational/Managerial Control | Individual | NOT APPLICABLE | since 07/01/2025 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 265460. Corrections: data@carerecords.org.