Nursing homes › Indiana › Charlestown Place at New Albany
4915 Charlestown Rd, New Albany, IN 47150 · 8129455221 · 158 certified beds
Per CMS filings, this facility is affiliated with Exceptional Living Centers, a group operating 10 facilities in 3 states. Group record: average rating 2.7/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $39,805 in federal fines. This facility rates below its group average (2.7/5).
Total nurse staffing: 4.01 (Indiana median: 3.55). RN hours: 0.66. Weekend total: 3.62. Nursing staff turnover: 65%.
All-time on record: 52 deficiency citations, including 1 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2026-05-11 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | complaint | corrected 2026-05-27 |
| 2026-05-11 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2026-05-27 |
| 2026-05-11 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2026-05-27 |
| 2026-03-20 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | J | complaint | Past Non-Compliance |
| 2025-12-11 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-12-29 |
| 2025-12-11 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | complaint | corrected 2025-12-29 |
| 2025-12-11 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2025-12-29 |
| 2025-12-11 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | complaint | corrected 2025-12-29 |
| 2025-08-29 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Health | corrected 2025-09-22 |
| 2025-08-29 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Health | corrected 2025-09-22 |
| 2025-08-29 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2025-09-22 |
| 2025-08-29 | Provide enough food/fluids to maintain a resident's health. | D | Health | corrected 2025-09-22 |
| 2025-08-29 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2025-09-22 |
| 2025-08-12 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | complaint | corrected 2025-09-02 |
| 2025-08-12 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-09-02 |
| 2025-07-18 | Provide routine and 24-hour emergency dental care for each resident. | D | complaint | corrected 2025-08-15 |
| 2025-04-11 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. | D | complaint | corrected 2025-02-18 |
| 2025-03-18 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | E | complaint | corrected 2025-03-29 |
| 2025-02-20 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-03-10 |
| 2025-02-20 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2025-03-10 |
| 2025-02-20 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2025-02-10 |
| 2024-12-30 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2025-01-20 |
| 2024-12-30 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2025-01-20 |
| 2024-12-30 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | complaint | corrected 2025-01-20 |
| 2024-12-30 | Provide enough food/fluids to maintain a resident's health. | D | complaint | corrected 2025-01-20 |
| 2024-12-30 | Provide safe and appropriate respiratory care for a resident when needed. | D | complaint | corrected 2025-01-20 |
| 2024-12-30 | Ensure that residents are free from significant medication errors. | D | complaint | corrected 2025-01-20 |
| 2024-09-12 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Health | corrected 2024-09-18 |
| 2024-09-12 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-09-18 |
| 2024-09-12 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Health | corrected 2024-09-18 |
| 2024-09-12 | Reasonably accommodate the needs and preferences of each resident. | D | Health | corrected 2024-09-18 |
| 2024-08-15 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | complaint | corrected 2024-09-03 |
| 2024-08-15 | Protect each resident from the wrongful use of the resident's belongings or money. | D | complaint | corrected 2024-07-22 |
| 2024-08-15 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-09-03 |
| 2024-08-15 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-09-03 |
| 2024-06-27 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | complaint | corrected 2024-09-03 |
| 2024-05-03 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | complaint | corrected 2024-05-21 |
| 2024-05-03 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | complaint | corrected 2024-05-21 |
| 2024-02-22 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | complaint | corrected 2024-03-04 |
| 2024-02-22 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | complaint | corrected 2024-03-04 |
| Date | Type | Amount |
|---|---|---|
| 2023-07-31 | Fine | $15,892 |
| 2023-07-31 | Fine | $15,892 |
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| DAVIESS COUNTY HOSPITAL | 5% Or Greater Direct Ownership Interest | Organization | 100% | since 08/01/2016 |
| LEXINGTON HEALTH MANAGEMENT LLC | 5% Or Greater Indirect Ownership Interest | Organization | NO PERCENTAGE PROVIDED | since 02/01/2023 |
| WATTS, AMY | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 02/01/2023 |
| WATTS, WALTER | 5% Or Greater Indirect Ownership Interest | Individual | NO PERCENTAGE PROVIDED | since 02/01/2023 |
| RAY, JESSE | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/01/2023 |
| SALEEM, WAQAR | Managing Control - Governing Body | Individual | NOT APPLICABLE | since 02/01/2023 |
| STEINER, DERON | Corporate Director | Individual | NOT APPLICABLE | since 08/01/2016 |
| SETTLES, APRIL | Corporate Officer | Individual | NOT APPLICABLE | since 01/01/2025 |
| MEDICAL REHABILITATION CENTERS, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 02/01/2023 |
| WATTS, WALTER | Operational/Managerial Control | Individual | NOT APPLICABLE | since 02/01/2023 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 155668. Corrections: data@carerecords.org.