Nursing homes › Massachusetts › Charlwell House Health and Rehabilitation
305 Walpole Street, Norwood, MA 02062 · 7817627700 · 124 certified beds
Per CMS filings, this facility is affiliated with Best Care Services, a group operating 10 facilities in 2 states. Group record: average rating 2.4/5, 0 abuse citation icons, 0 facilities on the Special Focus list, $504,165 in federal fines. This facility rates below its group average (2.4/5).
Total nurse staffing: 3.36 (Massachusetts median: 3.71). RN hours: 0.66. Weekend total: 3.10. Nursing staff turnover: 27%.
All-time on record: 63 deficiency citations, including 3 at immediate-jeopardy level. Below: citations from 2023 onward (severity letters explained in methodology).
| Survey date | Deficiency | Sev. | Type | Status |
|---|---|---|---|---|
| 2025-05-30 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2025-06-26 |
| 2025-05-30 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Health | corrected 2025-06-26 |
| 2025-05-30 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2025-06-26 |
| 2025-05-30 | Provide and implement an infection prevention and control program. | E | Health | corrected 2025-06-26 |
| 2025-05-30 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Health | corrected 2025-06-26 |
| 2025-05-30 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Health | corrected 2025-06-26 |
| 2025-05-30 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Health | corrected 2025-06-26 |
| 2025-05-30 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Health | corrected 2025-06-26 |
| 2025-05-30 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Health | corrected 2025-06-26 |
| 2025-05-30 | Provide appropriate foot care. | D | Health | corrected 2025-06-26 |
| 2025-05-30 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Health | corrected 2025-06-26 |
| 2025-05-30 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Health | corrected 2025-06-26 |
| 2025-05-30 | Provide or get specialized rehabilitative services as required for a resident. | D | Health | corrected 2025-06-26 |
| 2024-08-13 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | complaint | corrected 2024-09-10 |
| 2024-04-16 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Health | corrected 2024-05-15 |
| 2024-04-16 | Assist a resident in gaining access to vision and hearing services. | E | Health | corrected 2024-05-15 |
| 2024-04-16 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Health | corrected 2024-05-15 |
| 2024-04-16 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Health | corrected 2024-05-15 |
| 2024-04-16 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Health | corrected 2024-05-15 |
| 2024-04-16 | Give the resident's representative the ability to exercise the resident's rights. | D | Health | corrected 2024-05-15 |
| 2024-04-16 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Health | corrected 2024-05-15 |
| 2024-04-16 | Provide safe and appropriate respiratory care for a resident when needed. | D | Health | corrected 2024-05-15 |
No federal fines or payment denials on record.
| Name | Role | Type | % | Since |
|---|---|---|---|---|
| CKSST HOLDING COMPANY LLC | Direct Ownership Interest | Organization | NOT APPLICABLE | since 08/01/2022 |
| CHAPLER, YAAKOV | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 08/01/2022 |
| STEINBERG, MOSHE | Indirect Ownership Interest | Individual | NOT APPLICABLE | since 08/01/2022 |
| BONADIO & CO LLP | Operational/Managerial Control | Organization | NOT APPLICABLE | since 08/01/2022 |
| RELIANT PRO REHAB, LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 08/01/2022 |
| TWOMAGNETS LLC | Operational/Managerial Control | Organization | NOT APPLICABLE | since 08/01/2022 |
| AL-MADI, SAMI | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2022 |
| CARR, JAMIE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 06/24/2024 |
| CHAPLER, YAAKOV | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2022 |
| PIELEANU, IRINA | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2022 |
| STEINBERG, MOSHE | Operational/Managerial Control | Individual | NOT APPLICABLE | since 08/01/2022 |
Source: CMS Provider Data Catalog (July 2026 release) — provider file, deficiency file, ownership file, penalty file. CCN 225208. Corrections: data@carerecords.org.